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Cherokee Grand Hotel

2.5 star property

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Photo gallery for Cherokee Grand Hotel

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board
Lobby
Seasonal outdoor pool, open 9 AM to 9:00 PM, pool umbrellas
Exterior
City shuttle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
196 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪7 min walk‬
  • Place, Oconaluftee Islands Park
    ‪3 min drive‬
  • Place, Museum of the Cherokee Indian
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Premier Room, 1 King Bed

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(112 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Non Smoking, Mountain View

50-inch flat-screen TV with digital channels, Netflix, Hulu

Premier Room, 2 Queen Beds, Non Smoking, Mountain View

8.0 out of 10
Very good
(38 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cherokee Grand Hotel

Hotel with free breakfast, 8-minute walk to Harrahs Cherokee Casino
Along with coffee/tea in a common area, this smoke-free hotel has a seasonal outdoor pool and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Cherokee Grand Hotel offers 90 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Cherokee Grand Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by foot from Harrahs Cherokee Casino and a 2-minute drive from Eastern Cherokee Agency
Free breakfast is available daily. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at Cherokee Grand Hotel. Self parking is free.

This Cherokee hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9 AM to 9:00 PM
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Cherokee Grand Hotel.

Property is also known as

Cherokee Grand
Cherokee Grand Hotel
Cherokee Grand Hotel Hotel
Cherokee Grand Hotel Cherokee
Inn Of The Seven Clans Hotel Cherokee
Cherokee Grand Hotel Hotel Cherokee

Cherokee Grand Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1099 reviews
Rating 8 - Good. 273 out of 1099 reviews
Rating 6 - Okay. 121 out of 1099 reviews
Rating 4 - Poor. 47 out of 1099 reviews
Rating 2 - Terrible. 37 out of 1099 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities
Not enough restaurants. The ones in the casino never took reservations or were closed down
Stayed 3 nights in Jul 2025

8/10 Good

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities
This property is in a great location, quick drive to many activities. The staff is super friendly and helpful. There are a few suggestions that I will share. It is great that you provide a continental breakfast, but there is nothing for a diabetic to eat. I simple solution would be to add hard boiled eggs to the daily mix. Also, I don’t know about the other rooms but room 313’s carpet is disgusting. It needs to be taken up. The whole room smells moldy and musty. Other than that, it was a great stay.
Stayed 7 nights in Jul 2025

8/10 Good

Tatyana

Friendly staff!
Stayed 2 nights in Jul 2025

8/10 Good

Jimmy L

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Very clean facilities in a good location. Staff was friendly with room service daily. Hotel price was good for the area and location.
Stayed 2 nights in Jul 2025

6/10 Okay

Susan

Travelled with group
Liked: Staff & service
Vent and hairdryer didn’t work in bathroom
Stayed 1 night in Jul 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Location , shuttle service , Staff were all great. The breakfast wasnt bad either.
Stayed 1 night in Jul 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Barry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious and clean! Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Khristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel served its purpose for us. We planned a quick trip and wanted to stay within a budget for the get away. This hotel has excellent customer service and I would definitely stay again.
Stayed 2 nights in Jul 2025

8/10 Good

ROSITA

Travelled with group
Liked: Property conditions & facilities
Quick one night trip. Works great.
Stayed 1 night in Jul 2025

2/10 Terrible

Kirlous

Stayed 1 night in Jul 2025

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here the last four times that we went to Cherokee. Everything is so convenient and the staff is so friendly. Love it!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an overnight get away for my husband and myself. The room was really nice and very quiet.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeff

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Matt

Liked: Cleanliness, property conditions & facilities, room comfort

Good value

Hotel was very clean. Pillows were uncomfortable (hard) and water pressure was low. Super convenient to the Casino
Stayed 1 night in Jul 2025

10/10 Excellent

BRYAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, walking distance to casino. clean room, quite.
Stayed 1 night in Jul 2025

10/10 Excellent

Cathy

From front desk checking in to checking out it was great!
Stayed 1 night in Jul 2025

10/10 Excellent

vahid, raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a little run down.
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable and clean! Short walk to the casino. Front desk staff were super friendly. I will return to this hotel when I come back to Cherokee.
Stayed 1 night in Jul 2025

6/10 Okay

Sherry

Stayed 1 night in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Barbara

Disliked: Cleanliness, amenities
We had no internet during our stay. Desk chair was broken, no sink stopper, shower curtain barely reached across the tub, bathroom door all chipped up, dirty carpet, pathetic breakfast, Most troubling was the terrible smell from very loud air conditioning unit. We will never stay here again. Price of $199 was way too high for this hotel. Expected a nice place. Shame on you for gauging people just because it was Friday. P
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here two nights and the place was great friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here before, we have no problem with the staff or property. Conveniently located from the casino and other spots we visited. We will use them again on our next visit.
Stayed 2 nights in Jul 2025