Room was great. View was awesome. Very clean. Older property so not everything was perfect. I would stay there again! Definitely at least a 9 out of 10!
The only redeeming thing was the balcony view. The room was shabby and dirty. Plus I had no towels. And it was very noisy. The most disturbing part were the holes in the walls.
We canât give reviews on anything but terrible. Although from the outside it didnât look like a clean place to stay. We booked a month in advance as well as called 3 times to confirm my husband needed a downstairs room as he is handicap. We arrived late due to traffic as theyâd called us three times during our drive there. We arrived and was told only rooms available are upstairs and they didnât know how our room was given away to someone else. So,at 10:30 pm we was having to look for a place to stay. They didnât have a care in the world and did nothing to help in the situation. We would never recommend this place to anyone,ever. There was 3 couples and 3 rooms booked. We went over to Maggie Valley and was very well accommodating at the Ramada Inn with excellent care,cleanliness & hot breakfast.
Everything in the room needs remodeled. None of the beds or chairs were comfortable. WiFi worked. Good view of the river. Friendly staff. Had hot water problems. Will probably find another place next visit
It was good, the bathroom is small like room closet small. the sink water doesn't have enough pressure and doesn't get hot very well.
Also had issues with my card to enter my room and couldn't get in my room late one night and with no overnight support i was stuck with sleeping in my car overnight until morning probably not staying in this spot for a while
Clean room, beautiful view of river, friendly staff,great location ,quite atmosphere. Close areas for shopping. Close proximity to national park. We had a wonderful stay and will definitely stay at newfound lodge again.
Microwave and coffee maker were dirty and old. Carpet was dirty. Limited access for pet area and nobody had cleaned up after their pets in a long time. Disgusting odor in that area and couldnât access it due to the feces everywhere. Wouldnât stay there again.
Our room had not been cleaned when we checked in but the staff was great about getting it clean asap. Itâs an older property which could use some updating. However, the water took six minutes to warm up and never did get hot. Thanks to the lukewarm showers, I canât recommend staying there.