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Base Serviced Apartments - City Road

3.0 star property

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Apartment, 1 Bedroom | Interior
Standard Double Room, Ensuite (Small) | Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets
Apartment, 2 Bedrooms | Bathroom | Free toiletries, hair dryer, towels
Front of property
Coffee/tea maker

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
19-21 City Road, Chester, England, CH1 3AE
  • Place, Grosvenor Park
    ‪3 min walk‬
  • Place, Chester Cathedral
    ‪9 min walk‬
  • Place, Chester City Walls
    ‪11 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room, Ensuite (Small)

Standard Double Room, Ensuite (Small) | Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Ensuite (Small)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Interior

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Egyptian cotton sheets, iron/ironing board, free WiFi, bed sheets

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Base Serviced Apartments - City Road

This smoke-free hotel features express check-in, express check-out and free Wi-Fi in public areas. Weekly housekeeping is available.
Base Serviced Apartments - City Road offers 7 accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Chester hotel provides complimentary wireless Internet access. Housekeeping is provided on a weekly basis.

During your stay at Base Serviced Apartments - City Road, you're just a quick walk from Grosvenor Park. Features include free WiFi in public areas.
  • Free WiFi
  • 12 minutes by foot from Chester City Walls and a 3-minute drive from Chester Racecourse
As a guest of Base Serviced Apartments - City Road, you'll find express check-in and express check-out. WiFi is free in public spaces.

This 3-star Chester hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping (weekly)

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 25 are not allowed at this adults-only property. All guests 25 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: GBP 10
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Deposits vary depending on the size of the group and time of the week the booking is made for.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 25 years old aren't allowed.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Base Serviced Apartments City Road
Base Serviced Apartments City Road Chester
Base Serviced City Road
Base Serviced City Road Chester
Hotel Chester City Road
Chester City Road
Base Serviced Apartments - City Road Hotel
Base Serviced Apartments - City Road Chester
Base Serviced Apartments - City Road Hotel Chester

Base Serviced Apartments - City Road Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 94 out of 252 reviews
Rating 8 - Good. 85 out of 252 reviews
Rating 6 - Okay. 35 out of 252 reviews
Rating 4 - Poor. 17 out of 252 reviews
Rating 2 - Terrible. 21 out of 252 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location, clean and easy check in-out.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Charleston

Liked: Cleanliness
Disliked: Staff & service
Good location
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Can’t complain at the price, not bad for a one night stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little room

We stayed for two nights in a small double room which had everything we needed including kettle and free tea/coffee. The shower was big and powerful and the room comfortable, perfect for a couple of nights.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing apartment, only thing missing was tea towel and hand towels. Couple more pillows for sofa bed we had to use cousons from sofa but managed. Great location for city centre , bars and restaurants. Used car park under premier inn across the road .
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little place, easy to use and located two mins from train station, supermarkets and restaurants
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities

Chester

Exactly what we needed. Great location, excellent value for money, very clean and the small kitchen was a bonus. Only downside was that the sofa bed mattress was very uncomfortable.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Kea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing value for money

Really lovely stay and great value for money if you are on a budget. The small double room is definitely small lol but it’s cosy and is perfect for 1/2 nights away. The noise from the pub really isn’t bad so don’t be put off and it’s actually a really nice pub with lots of interesting beers. Great location too.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was so lovely and cosy after a cold winter's evening. The kitchen area was spacious. Nice clean modern bathroom. I'd definitely stay here again. Great value for money.
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maggie moo

Every nice place a little small but we booked that room because off the cheap price , 24 hr parking around the corner, £12 , perfect
Stayed 1 night in Feb 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great little apartment. Was ideal for what we needed. Only thing was tv remote was nowhere to be seen. Would definitely come again .
Stayed 1 night in Jul 2023
Verified

8/10 Good

Karen

Liked: Property conditions & facilities
Apartment is clean and modern good location too. We had a lovely time only thing what I wasn't keen on was not having a window in the bedroom it was abit stuffy .we would stay again it was good to have our own apartment
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Adam

Liked: Staff & service

Nice place. Great location

Was good. Tv remotes didn’t work and bath was clogged.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Good communication from the hotel before my visit. My double room was small but big enough for my needs. I found it remarkable value for money considering how close it is to Chester city centre. Will gladly use again.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, did everything promised
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service

Convenient if a little small

Very convenient location. Close to station and right in the canal, with a short walk to centre of Chester. Place was not amazing for a quiet stay, but you know this when booking. My room was super small, double bed but no room for a case - fine for solo traveller or lightly packed couple. Would not be comfortable for an extended stay.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Nice clean room. Excellent shower. Close to town centre. Duvet and pillows could do with replacing as very lumpy and duvet was too small.
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Small. Corridors stinking of weed
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Laney

Good
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Norman

Liked: Room comfort
Disliked: Property conditions & facilities
Condition of need upgrading
Stayed 1 night in May 2025
Verified

6/10 Okay

David

Disliked: Amenities, property conditions & facilities
Nice apartment, could do with little tlc and bit cleaner.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

CHEUK KEE

Liked: Cleanliness, property conditions & facilities, room comfort

All Self Services Hotel

All Good 1. Location: Clocse to the Train Station, 5mins walking 2. 10mins to the City Centre 3. Self Check-in and out, but easy 4. No storage luggage services for the customer
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is just a few minutes walk from Chester station and about 10 minutes from the city centre. We stayed in a small double en-suite room which was functional and had some nice extras such as tea and coffee, shampoo and shower gel and an ironing board with iron. I did need to contact the property to provide ID - they’d sent instructions via Expedia but there was no way for me to send a photo of my ID to them. However once I contacted them, this was resolved quickly and easily. The room was good value, quiet and comfortable, and was just what we needed for an overnight stay in Chester.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Ella

Disliked: Cleanliness

Overall review - okay

My room was small but perfect for one and the shower and sink worked well. However, if you’re wanting a good nights sleep you won’t get it here if you’re staying on the first floor due to noise and music from the pub next door. The mugs and sink were also dirty. I had safety concerns about the window too which, when opened leads to a drop off the roof and very unsafe. I am unlikely to stay here again.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Tracy

Liked: Cleanliness, amenities
Only one fan worked so the apartment was uncomfortably hot.
Stayed 2 nights in Aug 2023