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The Mill Hotel & Spa

3.0 star property

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Photo gallery for The Mill Hotel & Spa

Exterior
2 restaurants, lunch served
Lobby
Indoor pool
Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Milton Street, Chester, England, CH1 3NF
  • Place, Grosvenor Park
    ‪5 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Place, Chester City Walls
    ‪8 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪38 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(165 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Business Double Room, 1 King Bed

8.6 out of 10
Excellent
(128 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Canal View

9.4 out of 10
Exceptional
(19 reviews)
  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 2 Single Beds

8.4 out of 10
Very good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, Balcony, Canal View

8.4 out of 10
Very good
(18 reviews)
  • Canal view
  • Sleeps 2
  • 1 King Bed

Deluxe Cosy Double

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Mill Hotel & Spa

Hotel with 2 restaurants, 10-minute walk to Chester City Walls
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
The Mill Hotel & Spa offers 132 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a combined bath/shower unit. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the free breakfast at The Mill Hotel & Spa. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, manicures and pedicures or aromatherapy at The Mill Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 10 minutes by foot from Chester City Walls and a 4-minute drive from Chester Racecourse
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10:00 AM.
The Canal Barge – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 12 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • The Canal Barge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1110 out of 2070 reviews
Rating 8 - Good. 641 out of 2070 reviews
Rating 6 - Okay. 245 out of 2070 reviews
Rating 4 - Poor. 48 out of 2070 reviews
Rating 2 - Terrible. 26 out of 2070 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room certainly wasn’t what was Sean on photographs. Need of an upgrade, tired and old fashion. Shower with over the bath very hard to regulate the water in and out of bath numerous times to get the water temperature right. Easy walking distance into the town centre and the reception staff were very nice and helpful. Breakfast was okay everything I needed there but could be done with a couple of more choices.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicola

Stayed 1 night in Sep 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa is great, rooms are clean and tidy, good location. Food was okay. Breakfast isn’t worth it but there are lots of local cafes to eat at locally.
Stayed 1 night in Sep 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym facilities were excellent. The room was clean, however it was small with no air conditioning - a fan was provided. A small portable fridge is available on request.
Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyable stay, good facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities, room comfort

Could do better!!

Our room definatly required an update. The sink tap was faulty, the bath waste was blocked. The kettle lead was so short, we had to use on the floor. I paid extra for a balcony room, it was disappointing to say the least. The buffet breakfast was hot, however i was dissapointed with the choice, especially vegetarian options. I would not stay at the hotel again, as i did not think it value for money.
Stayed 2 nights in Sep 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious room. Superb bar area.
Stayed 1 night in Sep 2025

6/10 Okay

Moira

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in a great location by the canal with very professional and friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff ,hotel clean and great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice stay at the Mill Hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

sheila

Travelled with partner
Liked: Cleanliness, staff & service
Really enjoyed our stay, room nice, spa good, breakfast lovely and close to everything.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good location, rooms aren’t very sound proof but the hotel was quiet. Breakfast was ok and the same thing every day- some different pastries would have been nice.
Stayed 7 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was a bit dated. But location okay and staff friendly.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here numerous times and again did not disappoint. Has on site parking,rooms great five minute walk to centre and breakfast great
Stayed 1 night in Sep 2025

8/10 Good

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and would do so again. Clean, safe, secured outdoor parking, friendly staff. Short walk to the city walls and tourist attractions. The meals at the restaurant downstairs were average and my fish & chips tasted very fishy/not pleasant and the chips were soggy & greasy. The worst meal I had in the 3 weeks of travels.
Stayed 1 night in Sep 2025