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Aparthotel

ALA Residencias

2.5 star property

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Photo gallery for ALA Residencias

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix
Junior Suite, Bay View | Living area | 75-inch Smart TV with digital channels, TV, Netflix
Standard Loft | Minibar, individually decorated, individually furnished
Exterior
Junior Suite, Bay View | Minibar, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Outdoor space

Explore the area

View in a map
C. 22 de Enero, Chetumal, QROO, 77000
  • Place, Fisherman's Fountain
    ‪2 min walk‬
  • Place, Explanada de la Bandera
    ‪2 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room | Minibar, individually decorated, individually furnished

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Minibar, individually decorated, individually furnished

Standard Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Studio Suite, Partial Ocean View

Minibar, individually decorated, individually furnished

Superior Studio Suite, Partial Ocean View

  • Bay view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Loft

Superior Loft | Minibar, individually decorated, individually furnished

Superior Loft

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View | Minibar, individually decorated, individually furnished

Junior Suite, Bay View

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Villa

Standard Villa | Minibar, individually decorated, individually furnished

Standard Villa

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, individually decorated, individually furnished

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

ALA Residencias

Aparthotel in Chetumal with rooftop terrace and outdoor pool
An outdoor pool and a rooftop terrace are available at this smoke-free aparthotel. Each apartment boasts a private pool and a deep soaking tub, while also offering free WiFi and a Smart TV with digital channels. Thoughtful touches include an espresso maker and bathrobes. Other touches available are a furnished patio and a TV. Housekeeping is available on request.
ALA Residencias offers 5 air-conditioned accommodations with private pools and minibars. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desk chairs and dining tables. 75-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at ALA Residencias, you're just a quick walk from Fisherman's Fountain. You'll find features such as an outdoor pool and a rooftop terrace. This budget aparthotel has 5 apartments. Each apartment offers free WiFi and a private pool.
  • Each apartment offers a private pool, a furnished patio and a deep-soaking bath
  • Free Wi-Fi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a rooftop terrace
  • Steps from Fisherman's Fountain and Explanada de la Bandera
As a guest of ALA Residencias, you'll find an outdoor pool and a rooftop terrace. The front desk is open around the clock.

This Chetumal aparthotel is smoke free.

Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cleaning supplies
  • Espresso maker

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 75-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

ALA Residencias Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews
Rating 8 - Good. 5 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Stayed 1 night in Aug 2025

10/10 Excellent

Negrill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Will definitely book again.
Stayed 1 night in Jul 2025

8/10 Good

Yamani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spacing
Stayed 1 night in May 2025

10/10 Excellent

Yamani

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property had very good security features and was very accessible.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, room comfort

Great View

Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Stayed 21 nights in Jan 2025

10/10 Excellent

Antonietta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Exciting .amazing , very comfortable

Stayed 3 nights in Nov 2024

10/10 Excellent

EVAN I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael, Mexico

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with partner
It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tayfun, Sanignacio

Travelled with partner
Liked: Amenities, property conditions & facilities
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Bianca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023