27 Aug 2023 by La Gerencia HRE
Estimado BriceEl Equipo del HRE le da las gracias por compartir sus comentarios a los viajeros en su reciente visita con nosotros. Gracias por la calificación que nos otorgó a nuestras instalaciones y servicios. Esperamos nos brinde nuevamente la oportunidad de atenderle muy pronto.CordialmenteEl Equipo del HRE
23 Jun 2018 by Rancho Encantado Bacalar
Thank you very much for your kind words, we are happy to hear you enjoyed your stay with us, Hope we can serve again some other time you visit Bacalar Att Hotel Rancho Encantado
23 Jun 2018 by Rancho Encantado Bacalar
Thank you very much for your kind words, we are happy to hear you enjoyed your stay , Hope we can serve you again next time you visit Bacalar Att Hotel Rancho Encantado
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado such as an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis. This 4-star Bacalar hotel is smoke free.
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hotel Rancho Encantado offers 35 air-conditioned accommodations with a safe and a ceiling fan. Beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Los Hechizos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a private beach.
Children aged under 12 years old are not allowed in the hot tub without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Rancho Encantado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.