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Suite Jardin Doble 2 Camas

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CHF 164* Per night/room 12 Jun - 13 Jun

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Traditional Cabin

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Garden double room with AC

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Rancho Encantado. During your stay, you're just a quick walk from Lake Bacalar. Features include free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Los Hechizos
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, massages or body wraps at the spa
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a private beach and rowing/canoeing
  • Guests speak favourably about the restaurant and the location
  • 7 minutes by foot from Lake Bacalar and a 3-minute drive from Laguna Bacalar Ecological Park
  • Airport shuttle service available for a fee

Hotel Rancho Encantado ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Rancho Encantado

Everyone (2)
5 out of 5

Posted by on 3 Aug 2023

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Comment from Hotel Management

27 Aug 2023 by La Gerencia HRE

Estimado BriceEl Equipo del HRE le da las gracias por compartir sus comentarios a los viajeros en su reciente visita con nosotros. Gracias por la calificación que nos otorgó a nuestras instalaciones y servicios. Esperamos nos brinde nuevamente la oportunidad de atenderle muy pronto.CordialmenteEl Equipo del HRE

5 out of 5
Traumhafter See, Hotel mit super Lage, zumindest wenn man einen PKW besitzt. Restaurant erstklassig. Haben hier das beste Essen auf unserer Reise gehabt! Alle sind sehr bemüht und Kapitän Abel gibt sich alle Mühe eine gebuchte Bootstour sympathisch zu gestalten. Zimmer sind groß und gepflegt. Keinerlei Mangelpunkte. Außer: PKW ist ein Must-have

Posted by , from Krefeld on 27 May 2018

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Comment from Hotel Management

23 Jun 2018 by Rancho Encantado Bacalar

Thank you very much for your kind words, we are happy to hear you enjoyed your stay with us, Hope we can serve again some other time you visit Bacalar Att Hotel Rancho Encantado

5 out of 5

Cadre magnifique et reposant

L’emplacement de l’hotel est superbe, au bord de la lagune. Avec son pontons, ses balançoires dans l’eau, kayak et paddle mis à disposition, hamacs colorés et excellent resto, nous étions comblés. Calme et reposant! Nous avions une voiture pour nous rendre dans le centre de Bacalar (5mn en voiture)

Posted by , from Lyon on 13 May 2018

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Comment from Hotel Management

23 Jun 2018 by Rancho Encantado Bacalar

Thank you very much for your kind words, we are happy to hear you enjoyed your stay , Hope we can serve you again next time you visit Bacalar Att Hotel Rancho Encantado

Property Features

Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Rancho Encantado such as an outdoor pool and a hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis. This 4-star Bacalar hotel is smoke free.

  • 35 guestrooms or units
  • 2 levels
  • 17 buildings
  • 1216 sq ft of conference space
  • 113 sq. m of conference space
  • Built in 1994
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Rancho Encantado offers 35 air-conditioned accommodations with a safe and a ceiling fan. Beds feature premium bedding. Bathrooms include a shower with a rainfall showerhead, and hairdryers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • In-room dining (limited hours)
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Iron and ironing board available
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.

Los Hechizos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a private beach.

Children aged under 12 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby
  • Rowing or canoeing on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Minimum age to access spa is 13
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Rancho Encantado offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Hotel Rancho Encantado

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 200 to 500 for adults and from MXN 200 to 500 for children
  • Airport shuttle fee: MXN 560.00 per person (return)
  • Airport shuttle fee per child: MXN 560.00 (return), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Rancho Encantado
  • Hotel Rancho Encantado Bacalar
  • Rancho Encantado
  • Rancho Encantado Bacalar
  • Rancho Encantado Hotel Bacalar
  • Rancho Encantado Laguna Bacalar
  • Hotel Rancho Encantado Hotel
  • Hotel Rancho Encantado Bacalar
  • Hotel Rancho Encantado Hotel Bacalar

You should know

  • Pool access available from 8:00 AM to 10:00 PM
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.