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TRYP by Wyndham Chetumal

4.0 star property

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Photo gallery for TRYP by Wyndham Chetumal

Indoor pool
Free daily continental breakfast
Front of property
Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, laptop workspace, blackout curtains
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carmen O. de Merino No. 166, Chetumal, QROO, 77000
  • Place, Explanada de la Bandera
    ‪2 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪5 min walk‬
  • Place, Palacio de Gobierno
    ‪5 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Double Room Standard

Individually decorated, laptop workspace, blackout curtains

Double Room Standard

  • 45 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Individually decorated, laptop workspace, blackout curtains

Quadruple Room Standard

  • 45 sq m
  • Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Mobility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Individually decorated, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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About this property

TRYP by Wyndham Chetumal

Hotel in Chetumal with free breakfast and 24-hour front desk
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a conference centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
TRYP by Wyndham Chetumal offers 72 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and a hairdryer. Each accommodation is individually decorated. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Chetumal hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at TRYP by Wyndham Chetumal. During your stay, you're just a quick walk from Explanada de la Bandera. You'll find features such as free breakfast and free WiFi in public areas, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Ventolera
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Explanada de la Bandera and Fisherman's Fountain
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. An indoor pool, a vending machine, and multilingual staff are also featured at TRYP by Wyndham Chetumal. An airport shuttle (available on request) is available for a fee.

This 4-star Chetumal hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM.
Ventolera – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Starbucks Ventolera – This coffee shop specialises in international cuisine and only serves brunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM at scheduled times and on request
  • Onsite parking options include a carport

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Starbucks Ventolera
  • Ventolera

Things to do

  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per accommodation, per stay
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per person (one-way)
  • Airport shuttle fee per child: MXN 120
  • Pet fee: MXN 400 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
TRYP by Wyndham Chetumal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

TRYP by Wyndham Chetumal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 273 out of 771 reviews
Rating 8 - Good. 262 out of 771 reviews
Rating 6 - Okay. 151 out of 771 reviews
Rating 4 - Poor. 46 out of 771 reviews
Rating 2 - Terrible. 39 out of 771 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Helena, Aylmer

Stayed 1 night in Oct 2025

10/10 Excellent

Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, walkable to the seaside where there is lots of food options.
Stayed 1 night in Oct 2025

8/10 Good

Izemi

Stayed 2 nights in Sep 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Azalia, Orange Walk Town

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had just gotten new carpent and new tiles in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Jimique

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice walking area and food vendors close to the hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Good location, easy check-in and check out. Per friendly but fee was not welcome and the pet friendly rooms need some TLC.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was nice but was unable to use the pool during our stay.
Stayed 1 night in Aug 2025

8/10 Good

Kristelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean & spacious rooms, walking distance from most place
Stayed 1 night in Aug 2025

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
All things were excellent 👍
Stayed 1 night in Jul 2025

6/10 Okay

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could use an uograde.
Stayed 1 night in Jul 2025

8/10 Good

Azalia, Orange Walk Town

Travelled with family
Liked: Cleanliness, staff & service
Its close to the boulevard where we go as a family to spend time.
Stayed 1 night in Jun 2025

10/10 Excellent

Tania Janelly, Orange Walk Town

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and love that they hve an indoor pool and accessible to the boulevard. Kid friendly
Stayed 3 nights in Apr 2025

6/10 Okay

Destiny

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall experience. Friendly staff, super clean room, fast WiFi, large smart TV with plenty of channels and AirPlay capability, beautiful swimming pool and atrium. Indoor parking which is very secure and large parking spaces. Great location, close to shopping, restaurants and the water.
Stayed 1 night in May 2025

6/10 Okay

shaherah

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,spacious room, perfect location, walking distance from most place,safe & quiet area
Stayed 1 night in Mar 2025

8/10 Good

Azalia, Orange Walk Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel
Stayed 1 night in Mar 2025

8/10 Good

Erwin

Stayed 2 nights in Mar 2025

4/10 Poor

Jose Julio

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
En general el hotel aún y cuando es busssiness clas tiene un restuarante muy limitado, el cuarto es demasiado pequeño, las puertas tienen poca seguridad, la camarista entro sin tocar la puerta antes, no tienen seguro la puerta principal, a la salida el personal de recepción nos hizo esperar hasta que revisara el cuarto esto nunca me había sucedido en otro hotel, mala experiencia, hay mejores opciones en Chetumal. Gracias
Stayed 2 nights in Mar 2025

8/10 Good

Winsie, Orange Walk Town

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Yamani

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They booked a party and it was so loud and busy really late into the night. Toilets weren’t great. Showers were a drip.
Stayed 7 nights in Dec 2024

6/10 Okay

Beatriz

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jan 2025