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Villas Bambú by Isa

3.0 star property

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Photo gallery for Villas Bambú by Isa

Property grounds
1 bedroom, premium bedding, desk, bed sheets
Room amenity
Outdoor pool
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Avenida Centenario lt 285 F-1 B-1, Chetumal, QROO, 77014
  • Place, Santuario del Manati
    ‪8 min drive‬
  • Place, Dr. Alfredo Barrera Marin Botanical Garden
    ‪8 min drive‬
  • Place, Payo Obispo Zoo
    ‪10 min drive‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, desk, bed sheets

Standard Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, desk, bed sheets

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

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City Express by Marriott Chetumal
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 1,006 reviews
The price is CHF 53
includes taxes & fees
4 Jul - 5 Jul
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About this property

Villas Bambú by Isa

An outdoor pool, a garden and a picnic area are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Villas Bambú by Isa offers 20 air-conditioned accommodations with free toiletries and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Villas Bambú by Isa, you'll be close to Dos Mulas. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • 5 minutes by car from Santuario del Manati and 5 minutes from Dr. Alfredo Barrera Marin Botanical Garden
  • Pets welcome for a fee (restrictions apply)
Villas Bambú by Isa offers its guests an outdoor pool, a terrace, and a garden. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chetumal hotel.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate bedroom

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • 12 buildings
  • Built in 2009
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 200.00 per pet, per night, plus a deposit of MXN 200 per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 200.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Villas Bambú Isa
Villas Bambú Isa Chetumal
Villas Bambú Isa Hotel
Villas Bambú Isa Hotel Chetumal
Villas Bambú by Isa Hotel
Villas Bambú by Isa Chetumal
Villas Bambú by Isa Hotel Chetumal

Villas Bambú by Isa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 125 reviews
Rating 8 - Good. 53 out of 125 reviews
Rating 6 - Okay. 24 out of 125 reviews
Rating 4 - Poor. 8 out of 125 reviews
Rating 2 - Terrible. 10 out of 125 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Gabriela

Disliked: Cleanliness, staff & service, property conditions & facilities
Es terrible que llegues a hospedarte y no haya nadie y nadie te conteste!! Además de que llovía muy fuerte, la reservación nunca se hizo y a mí sí me avisaron que estaba hecha!! Podrían avisar por correo o mensaje!! En esta muy mala experiencia
Verified

10/10 Excellent

neto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in Aug 2024
Verified

6/10 Okay

fernando

Liked: Amenities, property conditions & facilities
Me pareció un lugar bonito pero algo descuidado en su mantenimiento. Otro detalle fue que dos veces me intentó morder un perro dentro de la propiedad.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Ana Camila

Es lindo el hotel, las habitaciones tienen buen tamaño y son cómodas, la zona de la alberca muy bonita al igual que el área de recepción! Todo bien
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Gibran Alfonso

Liked: Cleanliness
Disliked: Staff & service

De promedio para abajo

No dan jabon, shampoo, ni papel de baño. El agua caliente no esta disponible todo el tiempo, algunos trabajadores de contestan de mala gana
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio y amplio
Stayed 1 night in Nov 2023
Verified

6/10 Okay

José Daniel

Liked: Cleanliness, staff & service, amenities
Bonito lugar pero falta limpieza en las instalaciones alberca
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien y tranquilo.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

William

Disliked: Room comfort

Villas Bambu

The hotel is far away from cafes, attractions, the mall. 2 or 3 taxi trips every day.I stayed for 2 nights and they did not clean my room and did not make the bed. Breakfast was instant coffee and a cookie.None of the staff spoke English but that's okay--it is Mexico.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Nada que ver con las imágenes que presentan en la página
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Davie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with cabanas in garden setting and a pool, on the north side of Chetumal. An enjoyable stay. Pool was nice, as was sitting in the garden --- and welcoming staff. Car recommended.
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
No me dieron mi factura, ya que me dijeron que como pague por ex-pedia ustedes deben darme mi factura. La solicite y no me la enviaron ni expedia ni el hotel, hasta hoy sin mi factura
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Ana

Disliked: Staff & service

Mala atención al huésped

Muy mala atención, el empleado de recepción muy grosero y mal encarado... ademas no me respeto el precio de la habitación y me cobro 200 pesos mas... las instalaciones algo descuidadas, moho en las paredes del baño, bichos... No regreso
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Encantador

El lugar perfecto para descansar rodeado de naturaleza. Las habitaciones amplias y lindas, las camas bien, el baño limpio y con agua caliente, el jabon y shampoo no me gusto es bastante malo, la alberca perfecta, te dan café o the de cortesía, está un poco retirado eso desde que llegas y entras tanto el personal como las instalaciones muy bien Regresaré pronto
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
EL INTERNET PESIMO EN LOS CUARTOS, DEL RESTO POR PRECIO ESTA BIEN
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sencillo cómodo, las habitaciones sus sábanas no son muy buenas realmente, la TV es muy vieja, el clima igual, pero es algo únicamente para descansar un rato y estar afuera todo el día, en relación calidad y precio yo creo que es aceptable
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, habitación limpia. Relación- precio todo ok
Stayed 2 nights in Jul 2019
Verified

8/10 Good

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusta que es un lugar bonotp, comodo, tranquilo, lo que no me gusta que hay mucha hormiga en el cuarto
Stayed 4 nights in May 2019
Verified

6/10 Okay

janet

Liked: Staff & service
Hay demasiados insectos en la habitación y en general en todos lados, desde hormigas, cucarachas hasta lagartijas
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
El lugar es sencillo pero muy bien atendido y perfecto para ir a pasear y regresar a descansar a la habitación.
Stayed 5 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelebte atención del personal. Siempre atentos a las necesidades
Stayed 5 nights in May 2019
Verified

8/10 Good

Nayira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recamaras muy amplias, falta mejorar la limpieza, la alberca es muy pequeña
Stayed 4 nights in Apr 2019
Verified

8/10 Good

Claudia Celia Irma

Liked: Staff & service, property conditions & facilities, room comfort

General bien

Muy tranquilo el lugar solo q les olvido hacer ek aseo en el segundo dia aun cuando se les indico q hicieran el aseo
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Las habitaciones son muy amplias, cómodas. Cuentan con aire acondicionado, ventilador. Hay un área de descanso con hamacas y piscina. Además desayunador. Te dan café, té, agua. Y puedes pedir comida y hacer uso de las instalaciones para desayunar o comer. El personal súper amable.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pretty good experience. It is surrounded. Y vegetation so, it is impossible to ask for no insects or mosquitoes. But it was a pretty good place to stay.
Stayed 1 night in Feb 2019