Staybridge Suites Cheyenne by IHG

3.0 star property

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Photo gallery for Staybridge Suites Cheyenne by IHG

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Property amenity
Free daily buffet breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Pet-friendly
  • Gym

Explore the area

View in a map
5109 Frontier Mall Drive, Cheyenne, WY, 82009
  • Cheyenne Frontier Days Old West Museum
    ‪4 min drive‬
  • Cheyenne Botanic Gardens
    ‪5 min drive‬
  • Wyoming State Capitol
    ‪6 min drive‬
  • Cheyenne, WY (CYS-Cheyenne Regional)
    ‪5 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.8 out of 10
Exceptional
(14 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed

Studio Suite, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(25 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(11 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Kitchen

9.6 out of 10
Exceptional
(40 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

  • 56 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, 2 Bedrooms, Accessible, Kitchen (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 56 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Staybridge Suites Cheyenne by IHG

Hotel in Cheyenne with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and a meeting room. Weekly housekeeping is available.
Staybridge Suites Cheyenne by IHG offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Staybridge Suites Cheyenne by IHG. During your stay, you're just a quick walk from Frontier Square. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Frontier Square and Frontier Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Staybridge Suites Cheyenne by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Staybridge Suites Cheyenne by IHG also features barbecue grills, a garden, and a picnic area. Free self parking is available.

This 3-star Cheyenne hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Golf
  • Hot tub
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Cheyenne Hotel
Staybridge Suites Cheyenne
Staybridge Suites Cheyenne
Staybridge Suites Cheyenne by IHG Hotel
Staybridge Suites Cheyenne an IHG Hotel
Staybridge Suites Cheyenne by IHG Cheyenne
Staybridge Suites Cheyenne by IHG Hotel Cheyenne

Staybridge Suites Cheyenne by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 761 out of 901 reviews
Rating 8 - Good. 102 out of 901 reviews
Rating 6 - Okay. 18 out of 901 reviews
Rating 4 - Poor. 12 out of 901 reviews
Rating 2 - Terrible. 8 out of 901 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Emily, the front desk manager, was so friendly and helpful. The room was clean and ready for us, when we checked in. The breakfast was a basic buffet and good enough. We will be back. Thanks for a great stay.
Stayed 1 night in May 2025

4/10 Poor

Shannon

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I’m a prior h.k manager and if I was the hk manager of this property I would seriously be evaluating getting different staff. You can tell they haven’t prob done deep cleans since they opened.. and the stuff the housekeepers did miss cleanliness wise was stuff that you can’t just overlook. Also my husband is retired army and he was outside on the phone and the maintenance guy came out and told my husband he needed to leave cause he was loitering and that there had been customer complaints, there wasn’t one person that came out or went in the entire time he was standing outside he wasn’t by a window and wasn’t being loud… so my husband politely said what you want me to leave even though I have a $200/night suite here? The maintenance guy didn’t even say sorry and just walked away… so highly irritated.
Stayed 1 night in May 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to a death in the family I’ve stayed here twice in the last month. Both times very friendly staff, very clean, very accommodating as the first time we got snowed in-yes snow in the end of April-and had to stay an extra night! Thankful for a nice place to stay!
Stayed 1 night in May 2025

10/10 Excellent

Joei, Dothan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the large suite for our family. It was perfect!
Stayed 1 night in May 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Zig

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our accommodations and proximity to places to dine. Very clean
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Excellent breakfast, friendly staff!
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheyenne Getaway.

Great hotel. Great check in experience. Extremely friendly staff. The provided shampoo and conditioner was amazing. Had a great time. Lots of food and shopping around. Will definitely use this hotel in the future.
Stayed 3 nights in May 2025

6/10 Okay

Rosanna

Liked: Cleanliness

Disappointing for premium facility

Excited for R&R only to find that the spa was broken and the part would be here tomorrow. That didn’t happen and the sign was laminated, which makes us wonder how often this occurs. Sometime in the 4 AM hour or 6 AM hour if fire alarm went off for what would be the first of five or six times over the next few hours. In our room, it was loud enough to wake us in the breakfast it was ear piercing and definitely uncomfortable. The front desk staff did what they could, but essentially laughed it off as only they could with a faulty sensor explanation. In good news, the breakfast attendant was amazing, the room was very clean and lovely, but the other negatives really did drown out the positives in many ways for once again what is considered to be a premium experience at a premium price.
Stayed 2 nights in May 2025

10/10 Excellent

Neville

Stayed 1 night in May 2025

6/10 Okay

Maxie

Stayed 1 night in May 2025

10/10 Excellent

Gerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was just wonderful. It is one of the best hotels i have ever stayed at. Would recommend to anyone
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lucia

Stayed 3 nights in May 2025

8/10 Good

Joshua

Liked: Staff & service, amenities, property conditions & facilities
I would stay here again for sure!
Stayed 1 night in May 2025

10/10 Excellent

Maegan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! The doors, headboards and spot on the walls could have been wiped but overall great rooms and amenities . Hot tub was fairly cold the morning of departure and the jets wouldn’t turn on
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine, Mackville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family suite was perfect for our needs. We could spread out, eat in with the full kitchen and still have privacy when sleeping.
Stayed 2 nights in Apr 2025

10/10 Excellent

John and Claudia, Columbia falls Montana EU

Travelled with family
Liked: Amenities
All very nice, quiet and comfortable, very nice breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to stay in Laramie but they shut down I-80, so we had to stay in Cheyenne. This hotel is great, the staff was excellent. We even had to stay one extra night. Breakfast was very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Amenities
Everyone was very friendly and helpful
Stayed 1 night in Apr 2025