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The Chiang Mai Old Town

5.0 star property
VIP Access

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Exterior
The Heritage House Suite with Balcony | 1 bedroom, minibar, in-room safe, desk
Breakfast, lunch, dinner served; Italian cuisine, garden views
Breakfast, lunch, dinner served; Italian cuisine, garden views
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym

Explore the area

View in a map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Wat Phra Singh
    ‪3 min walk‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai Night Bazaar
    ‪4 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for The Heritage House Suite with Balcony

The Heritage House Suite with Balcony | 1 bedroom, minibar, in-room safe, desk

The Heritage House Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite | 1 bedroom, minibar, in-room safe, desk

The Heritage House Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

9.4 out of 10
Exceptional
(10 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

1 bedroom, minibar, in-room safe, desk

Deluxe Room (King Bed)

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room (King Bed or Twin Bed)

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 King Bed

View all photos for Deluxe Twin Or King Room(48sqm)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Or King Room(48sqm)

  • Sleeps 2

View all photos for Heritage House Junior Suite

1 bedroom, minibar, in-room safe, desk

Heritage House Junior Suite

  • Sleeps 2

View all photos for Deluxe King Room(40sqm)

1 bedroom, minibar, in-room safe, desk

Deluxe King Room(40sqm)

  • Sleeps 2

View all photos for Heritage House Suite With Balcony

1 bedroom, minibar, in-room safe, desk

Heritage House Suite With Balcony

  • Sleeps 2

View all photos for Deluxe Twin Or King Room With Bathtub

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Or King Room With Bathtub

  • Sleeps 2

View all photos for Deluxe King Room With Bathtub

1 bedroom, minibar, in-room safe, desk

Deluxe King Room With Bathtub

  • Sleeps 2

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About this property

The Chiang Mai Old Town

Luxury hotel with full-service spa and 24-hour fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Chiang Mai Old Town offers 30 air-conditioned accommodations with MP3 docking stations and minibars. This accommodation is furnished with queen sofa beds. 55-inch Smart televisions come with premium satellite channels. Fridges and espresso makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include sports massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at The Chiang Mai Old Town. During your stay, you're just a quick walk from Wat Phra Singh. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at The Vorra Bistro, a bistro with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, Thai massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute walk from Wat Phra Singh and 7 minutes on foot from Chiang Mai University
  • Airport shuttle service available for a fee
The Chiang Mai Old Town offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and gift shops/newsstands are also featured at the luxury The Chiang Mai Old Town. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Chiang Mai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Vorra Bistro – Overlooking the garden, this bistro specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Vorra Bistro – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 1500 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately THB 500 for adults and from THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)
  • Rollaway bed fee: THB 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Chiang Mai Old Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 193 out of 253 reviews
Rating 8 - Good. 41 out of 253 reviews
Rating 6 - Okay. 11 out of 253 reviews
Rating 4 - Poor. 5 out of 253 reviews
Rating 2 - Terrible. 3 out of 253 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great People

The hotel staff could not have been more welcoming. No matter who we interacted with, they could not do enough. Quiet, comfortable room.
Stayed 4 nights in May 2025

10/10 Excellent

thomas, palm desert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 for Chiang Mai Old Town Hotel

The staff were very helpful and super polite. Really made our stay a 10/10. The room was also cosy and made resting easy!
Stayed 2 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Chiang Mai Old Town and can confidently say it exceeded all expectations. The rooms are spacious and beautifully designed with a contemporary touch, offering a perfect blend of style and comfort. The beds were incredibly comfortable, making it easy to relax after a day of exploring. The room was absolutely immaculate upon arrival, and the housekeeping staff maintained that standard throughout my stay. Their attention to detail was impressive. Service at this hotel was nothing short of exemplary. Every single staff member I encountered was warm, courteous, and genuinely accommodating. They went out of their way to ensure every need was met with a smile. The on-site dining was also a highlight — the food was fresh, well-prepared, and consistently enjoyable. Best of all, the prices across the board — from dining to spa services — were very reasonable. Speaking of the spa, the treatments were incredible and left me feeling completely rejuvenated. I highly recommend this hotel to anyone visiting Chiang Mai. It offers an unbeatable combination of comfort, quality service, and value, all in a perfect location within the charming Old Town.
Stayed 5 nights in May 2025

8/10 Good

Irfan

Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel. The staff are amazing and made my children feel so welcome. We took our 9 and 6 year old's and they both loved the hotel, especially the pool. The food is fantastic and the breakfast is a must! Could not recommend this hotel enough!
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and perfectly located. Great hotel!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly small quite, pretty, boutique hotel located in Chiang Mai old town. The rooms are comfortable, stylish in an understated way and very quiet (except for the rooster alarm clock😂). What makes this hotel OUTSTANDING are the staff members. In all my travels I have never encountered such kind, generous and patient staff members.Truly from a service perspective this hotel is world class.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandre, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best botique hotels I've stayed in. The customer service was impeccable. Ice at the front desk was a pleasure to be around and took care of us. Rooms were always clean, facilities were wonderful. Would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful small boutique hotel in the middle of old town, nice big rooms with comfortable beds and clean bathrooms. Service was top, breakfast fresh and tasty
Stayed 4 nights in Jan 2025

10/10 Excellent

Qing Zhou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the ancient city of Chiangmai and easy waking distance to many historic sites. Quiet, yet with atmosphere of lively community of Thai people. Better than an outright luxury hotel yet distant from Chiangmai distinct ancient walls and its history.
Stayed 5 nights in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Great location. Nice & peaceful. Rooms were spacious. Staff was friendly and attentive. Daily happy hour cocktails was a nice bonus!
Stayed 3 nights in Jan 2025

8/10 Good

Divarshna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the staff here Best service in Thailand!!! Coming back with my adult children next year

10/10 Excellent

Jaimy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Keira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in January.
Stayed 3 nights in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, amenities
Great place with outstanding service and staff
Stayed 7 nights in Dec 2024