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Best Western Des Plaines/O’Hare

2.5 star property

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Photo gallery for Best Western Des Plaines/O’Hare

Hypo-allergenic bedding, in-room safe, laptop workspace
Free continental breakfast
Lobby
Fitness facility
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1231 Lee St, Des Plaines, IL, 60018
  • Place, Arndt Park
    ‪3 min drive‬
  • Place, Lake Park
    ‪3 min drive‬
  • Place, Apache Park
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

Accessible King Room

  • Sleeps 3
  • Free Wi-Fi

King Room with Hot Tub

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Hot Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

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About this property

Best Western Des Plaines/O’Hare

This smoke-free hotel features coffee/tea in a common area, a business centre and a meeting room. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Best Western Des Plaines/O’Hare offers 50 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The free breakfast at Best Western Des Plaines/O’Hare gets good marks from our customers. During your stay, you'll be within walking distance of Lake Park. Free WiFi in public areas, free self-parking and a business centre are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Allstate Arena and 8 minutes from Donald E. Stephens Convention Center
WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is available. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Best Western Des Plaines/O’Hare. Self parking is free.

This Des Plaines hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Best Western Des Plaines/O’Hare Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 427 out of 1010 reviews
Rating 8 - Good. 220 out of 1010 reviews
Rating 6 - Okay. 153 out of 1010 reviews
Rating 4 - Poor. 73 out of 1010 reviews
Rating 2 - Terrible. 137 out of 1010 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Great breakfast and everything was clean and fresh
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, property conditions & facilities
Very satisfying stay
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Tina

Liked: Cleanliness, property conditions & facilities
Was great price!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, clean room, parking, going back next month
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Earnest

Liked: Cleanliness, property conditions & facilities
The room was great. Clean, warm, comfortable and the shower was AMAZING!!
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Farzana

Disliked: Cleanliness, amenities, property conditions & facilities
Very old property
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
One of the better hotels I’ve stayed in
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was courteous
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Cory

Liked: Staff & service
Disliked: Amenities
The room was ok, a little outdated for the price. No working pool, the breakfast was pretty good.but as soon as the check out day arrives they instantly lock the room key ..way before the checkout time.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, amenities
Room was clean and spacious. When we arrived the heat was not on, so it was a bit chilly. The shower was nice and hot, bed comfortable. However, the walls are paper thin and you hear everything.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, amenities, property conditions & facilities
Perfect !Except the pool ( it was closed for maintenance) everything was good.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Was fine for the night room was clean and bed comfy. Only complaint is the tv was stuck on one channel , other than th👍👍
Stayed 1 night in Jan 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw some bad reviews but it was nothing like they said it was amazing no bugs no smell of smoke the only problem is it say we would have a hot tub but we didn’t but it’s okay because they have a pool!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Usman

Liked: Cleanliness, staff & service, amenities
Front door staff are good , and the rooms are very clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New beds, freshly painted, nice and clean. I've been here before and I would go back. They need to get the pool refinished before spring.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was perfect
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Saqib

Liked: Staff & service
Okay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful
Stayed 2 nights in Nov 2025