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Best Western Plus Chicago Hillside

3.0 star property

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Photo gallery for Best Western Plus Chicago Hillside

Lobby sitting area
Bar (on property)
Pillow-top beds, in-room safe, desk, laptop workspace
Fitness facility
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4400 Frontage Road, Hillside, IL, 60162
  • Place, South shore hospital
    ‪16 min walk‬
  • Place, Stevenson Park
    ‪4 min drive‬
  • Place, Michigan Avenue
    ‪21 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(17 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(28 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Guest Room With 2 Double Beds, High Speed Internet Access, Microwave And Refrigerator-Non-Smoking

  • Sleeps 4

1 King Bed, Non-Smoking, Pillow Top Mattress, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 2 Queen Beds, Pillow Top Mattress, Microwave, Refrigerator, High Speed Internet Access-Non-Smoking

  • Sleeps 4

1 Double Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

1 Double Bed, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

2 Double Beds, Mobility Accessible, Roll In Shower, Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-2 Double, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Accessible-1 Double, Mobility Accessible, Bathtub, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

Similar properties

Exterior
MainStay Suites Chicago Hillside
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.2 out of 5, 1,002 reviews
The price is CHF 63
includes taxes & fees
21 Dec - 22 Dec
MainStay Suites Chicago Hillside

About this property

Best Western Plus Chicago Hillside

Hotel in Hillside with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Best Western Plus Chicago Hillside offers 238 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hairdryers.

This Hillside hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Chicago Hillside. During your stay, you'll be close to Elmhurst Hospital - Main Campus. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Hines Veterans Administration Hospital and 6 minutes from Elmhurst Hospital - Main Campus
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness centre, a vending machine, and room service (during limited hours) are also featured at the business-friendly Best Western Plus Chicago Hillside. Free self parking is available.

This 3-star Hillside hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:00 AM.
Charlie's Restaurant – This restaurant serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:00 AM for a fee: USD 2 to 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Charlie's Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2.00 to 12.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hillside Chicago
Best Western Plus Chicago Hillside
Best Western Plus Hillside Chicago
Best Western Plus Hotel Hillside Chicago
Best Western Hillside
Best Western Plus Chicago Hillside Hotel Hillside
Hillside Best Western
Best Western Plus Chicago Hillside Hotel
Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel
Best Western Plus Chicago Hillside Hillside
Best Western Plus Chicago Hillside Hotel Hillside

Best Western Plus Chicago Hillside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 346 out of 1004 reviews
Rating 8 - Good. 317 out of 1004 reviews
Rating 6 - Okay. 164 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 87 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

phillip

Stayed 2 nights in Sep 2025

6/10 Okay

Juan

Stayed 4 nights in Jun 2025

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Amenities
It is an older property that seems to be going through a renovation. It would have been helpful to have known that when making a reservation. They have no vending machines. I asked that counter clerk if they have bottled water for sale on the premises. He said "No, but we have complimentary water over there in that container on the counter". I had to fill two paper coffee cups with water to take to the room. Even the cheap seeding hotels at least have vending machines. Crazy.
Stayed 1 night in Sep 2025

8/10 Good

Bakiya

Stayed 3 nights in Sep 2025

10/10 Excellent

Bakiya

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Sep 2025

4/10 Poor

Adrian

Stayed 2 nights in Aug 2025

10/10 Excellent

IRMA

Stayed 2 nights in Aug 2025

2/10 Terrible

Jean-Marc

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Akshay

Travelled with family and small children
Disliked: Staff & service, amenities
The hotel is seculded from the main area. There is no near bus or metro station. The closest one is 25 min walk. Either it has to be self driven car or uber/lyft. The hotel staff are ok types. My room was not cleaned and i had to ask them to get it cleaned. Nothing around the property - no grocery store, no restaurants and the downtown is quite far off. I felt the price was higher compared to amenities that they have.
Stayed 3 nights in Aug 2025

10/10 Excellent

Fabian

Stayed 4 nights in Aug 2025

2/10 Terrible

Akiko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2025

6/10 Okay

Nicolle

Travelled with family and small children
Liked: Cleanliness
It was a fine place to stay for the night. Clean, felt safe. Plenty of parking (free), which was very appreciated. However, the staff wasn’t very accommodating. (Example: $20 fee to check in one hour early, despite room already being ready. Told us they couldn’t give any extra pillows because the front desk staff “doesn’t know where they are and no housekeepers work at night, etc.) For the price, and based on pictures, I expected it to be nicer. The highway outside can be heard loudly inside the rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 2 nights in Aug 2025

4/10 Poor

Arkishi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the rooms were outdated and the tv didn’t work and only had 6 channels
Stayed 1 night in Aug 2025

2/10 Terrible

Kasey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

edward, orlando

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
no pool
Stayed 4 nights in Aug 2025

8/10 Good

Vicente

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Ann

Stayed 1 night in Aug 2025

8/10 Good

Tatu

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Manikantan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to highway and restaurants
Stayed 1 night in Aug 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Staff were friendly and the service was quick. Although, no option for free continental breakfast that so many hotels offer these days.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brandon

Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Smelled like smoke

The lobby, halls, and room all smelled like cigarette and pot smoke. The entire hotel seemed to be in need of repairs and updating.
Stayed 1 night in Aug 2025