2/10 Terrible
Annette
Travelled with family, Travelled with family and small children
11 Jul 2025
We started going to the Lombard/Oak brook, IL locations 20 plus years ago when my sister got married, and it used to be beautiful. It was so beautiful we made it a yearly thing on New Year’s Eve. Well my sister and I booked here for the 4th of July weekend, and let’s just say it was horrible. The carpet in the rooms was so dirty it was unbelievable, and last but not least the swimming pool and hot tub was beyond dirty. I ask them not to get in that filthy water, but they did anyway. Now my granddaughter, nieces and nephews are sick with Community Acquired Pneumonia, Diarrhea you name it from the filthy pool water. No one should spend this type of money and get this type of treatment. They need to need to have the carpet cleaned at least twice a year. No one should have to swim in a nasty pool. Please do better.
Trip typeVacation · Family
Rooms1.0Service2.0Location4.0
RoomsHorrible


Annette
Stayed 2 nights in Jul 2025