Embassy Suites by Hilton Chicago Naperville

3.5 star property

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Photo gallery for Embassy Suites by Hilton Chicago Naperville

Lunch and dinner served, American cuisine
Exterior
Lobby
Reception
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1823 Abriter Court, Naperville, IL, 60563
  • Place, Northern Illinois University - Naperville Campus
    ‪2 min walk‬
  • Place, Naperville Yard Indoor Sports Complex
    ‪6 min walk‬
  • Place, University of Chicago Hospital
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪33 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(44 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premium Studio, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (PURE Allergy Friendly Suite)

8.0 out of 10
Very good
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(32 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking (PURE Allergy Friendly Suite)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

7.6 out of 10
Good
(9 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

7.0 out of 10
Good
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (PURE Allergy Friendly Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Accessible with Tub)

9.0 out of 10
Wonderful
(9 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Accessible with Roll-In Shower)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Accessible with Tub)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium Suite, 2 Queen Beds, Non Smoking (Accessible with Tub)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Premium One-Room King Studio Suite

  • Sleeps 4

Two-Room Suite With Two Queen Beds And Tub-Mobility Accessible

  • Sleeps 6

2 QUEEN BEDS 2 ROOM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1 KING 2 ROOM SUITE MOBILITY ACCESS RI SHWR

  • Sleeps 4

2QN 2RM STE MOBILITY/HEARING ACCESS RI SHWR

  • Sleeps 6

2QNS 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 6

1KING 2 RM PREM SUITE MOBILITY ACCESS W-TUB

  • Sleeps 4

1 KG 2 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1 KNG 1 ROOM PREMIUM SUITE HEARING ACCESSIBLE

  • Sleeps 4

1KING 1RM STUDIO SUITE MOBILITY ACCESS W/TUB

  • Sleeps 4

2QUEENS 2 RM PREMIUM STE MOBILITY ACCESS TUB

  • Sleeps 6

Two Room Suite With 2 Queen Beds

  • Sleeps 6

2 Queens Beds-2 Room Premium Suite

  • Sleeps 6

1 King Bed-1 Room Studio Suite

  • Sleeps 4

Two Room Premium King Suite

  • Sleeps 4

Two-Room King Suite

  • Sleeps 4

Two-Room King Suite-Hearing Accessible

  • Sleeps 4

Two-Room Suite With 1 King Bed-Mobility Accessible With Tub

  • Sleeps 4

1 King 1 Room Studio Suite Hearing Accessible

  • Sleeps 4

2 Room Suite-Pure Wellness-2 Queen Beds

  • Sleeps 6

1 King Bed 1 Room Pure Wellness Suite

  • Sleeps 4

Two-Room Suite-Pure Wellness With 1 King Bed

  • Sleeps 4

Similar properties

About this property

Embassy Suites by Hilton Chicago Naperville

Hotel in Naperville with free breakfast and free local area shuttle
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a bar/lounge, a conference centre and a business centre. Housekeeping is available on request.
Embassy Suites by Hilton Chicago Naperville offers 168 accommodations with MP3 docking stations and a safe. This accommodation offers separate dining areas and includes sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with first-run films and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Embassy Suites by Hilton Chicago Naperville gets good marks from our customers. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Brickstones Grill
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Northern Illinois University - Naperville Campus and 7 minutes on foot from Naperville Yard Indoor Sports Complex
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Chicago Naperville offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 13000 square feet (1208 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Chicago Naperville. A free area shuttle within 5 miles is available. Self parking is free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Brickstones Grill – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Brickstones Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (13,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • First-run films
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Naperville Hotel
Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville Naperville
Naperville Embassy Suites Chicago Naperville Hotel
Hotel Embassy Suites Chicago Naperville
Embassy Suites Chicago Naperville Naperville
Embassy Suites Hotel
Embassy Suites
Embassy Suites Chicago Naperville
Embassy Suites by Hilton Chicago Naperville Hotel
Embassy Suites by Hilton Chicago Naperville Naperville
Embassy Suites by Hilton Chicago Naperville Hotel Naperville

Embassy Suites by Hilton Chicago Naperville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 610 out of 1071 reviews
Rating 8 - Good. 202 out of 1071 reviews
Rating 6 - Okay. 120 out of 1071 reviews
Rating 4 - Poor. 56 out of 1071 reviews
Rating 2 - Terrible. 83 out of 1071 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday get away

Clerk at front desk was very nice. Didn’t mention that there was a hotel happy hour happening 5-7pm when we checked in at 6:30pm. Walls in room were dinged up. Bedding and towels very clean. Pillows flat. Good black out curtains. GREAT breakfast with great service, including made to order omelets! No hot tub. Pool was cold. Nice work out room w/ a filtered water bottle filler. It took me 10-15 minutes to figure out how to order room service. After scanning the QR code it took me another 10 minutes to find the room service menu. Then the phone didn’t work unless on speaker.
Stayed 1 night in Oct 2025

4/10 Poor

Antoinette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Sathiyandrakumar, Franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locality, clean and supportive staffs
Stayed 2 nights in Oct 2025

10/10 Excellent

Lori

Travelled with family and small children
Liked: Amenities
We did not try the breakfast, but our stay was great, friendly staff and very helpful!
Stayed 1 night in Oct 2025

10/10 Excellent

Dongho, Poughkeepsie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at more than a half-dozen different Embassy Suites hotels throughout the United States. The one in Naperville. Illinois is simply the best Embassy Suites hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Sonya

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Clean room
Stayed 3 nights in Oct 2025

6/10 Okay

TRICIA

Travelled with family
The rooms were large but the furniture was dated. Water pressure in the shower was really, really weak. I also think the hot water is controlled, showers were lukewarm at best. Cocktail hour was great and the free breakfast was surprisingly good with a made to order omelet bar. Lobby area was nice but they make you sign a form (contract) saying that you won't have large parties or underage drinking in the room?
Stayed 3 nights in Oct 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Shawntel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service
Loved staying at the Naperville Embassy Suites. The staff were very helpful and friendly. The property is due for a renovation, however. Carpets were stained and many scratches on the furniture. Also, not enough parking on the property. Had to park across the street in another business’s property.
Stayed 2 nights in Oct 2025

2/10 Terrible

Whittney

Stayed 1 night in Oct 2025

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very large with two tvs in the two rooms
Stayed 4 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Ashli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

8/10 Good

nadeem

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdirizak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shampoo & conditioner were banger
Stayed 1 night in Oct 2025

10/10 Excellent

Twyla

Travelled with family

1st impression

The front desk staff laughed about a mix up with my room and price. However the rooms were clean and cozy. Each time I had the buffet breakfast it was fresh, hot and delicious.
Stayed 2 nights in Sep 2025

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service
Decent hotel over all, but lacking in the way of furniture, pillows and general space. It’s dated and the furniture and pillows in the room were very uncomfortable and old feeling/looking
Stayed 1 night in Oct 2025

8/10 Good

Rajwant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Spacious!
Stayed 2 nights in Oct 2025

8/10 Good

Katrina, Des Plaines

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, included breakfast spread, complimentary drinks (2) and snacks each night were all great. What was not-so-great were the malfunctioned J-1772 chargers for electric vehicles (although perfectly located near the main entrance), somewhat out-of-date room features, and freezing pool temperature in the morning.
Stayed 1 night in Oct 2025

10/10 Excellent

MICHAEL, Bloomington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all
Stayed 2 nights in Sep 2025

6/10 Okay

Aimee

Travelled with family
They host special events and so they took up all the parking lot until midnight. there was a dog in a room close by and the owners left him for two nights and barked all night long till after midnight.
Stayed 2 nights in Sep 2025