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Hilton Garden Inn Chicago Downtown South Loop

3.0 star property

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Photo gallery for Hilton Garden Inn Chicago Downtown South Loop

Pool
Lobby
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool

Explore the area

Map
55 E 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪14 min walk‬
  • Soldier Field
    ‪16 min walk‬
  • Millennium Park
    ‪19 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Corner

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(200 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(102 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Chicago Downtown South Loop

Hotel with a restaurant, steps from State Street
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking. Housekeeping is available on request.
Hilton Garden Inn Chicago Downtown South Loop offers 146 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 49-inch Smart televisions come with Netflix. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Hilton Garden Inn Chicago Downtown South Loop's great location gets high marks from our customers. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Asian cuisine while dining at Shang Noodle
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from State Street and 13 minutes on foot from Lake Michigan
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 2 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1080 square feet (100 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hilton Garden Inn Chicago Downtown South Loop. You'll have access to the health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Shang Noodle – This restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 20 for adults and USD 5 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shang Noodle

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,080 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 for adults and USD 5 to 10 for children
  • Valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garn Inn Chicago Loop
Hilton Chicago Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel
Hilton Garden Inn Chicago Downtown South Loop Chicago
Hilton Garden Inn Chicago Downtown South Loop Hotel Chicago

Hilton Garden Inn Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 979 out of 1579 reviews
Rating 8 - Good. 343 out of 1579 reviews
Rating 6 - Okay. 133 out of 1579 reviews
Rating 4 - Poor. 62 out of 1579 reviews
Rating 2 - Terrible. 62 out of 1579 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness, amenities
Even though the rooms have a microwave neither the restaurant or reception could provide me with a microwave plate. Reception said they would look into it for me and never bothered to contact me again. The gym space is great but to many cardio machines and very little for strength training. Despite this almost everyone in the gym was looking to do strength training.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erin

Stayed 4 nights in Mar 2025

10/10 Excellent

Dejanai, Mcclellanville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the city and clean rooms. Only misleading thing was the remote having a Netflix option but Netflix was not available unless you brought a chrome cast
Stayed 4 nights in Apr 2025

8/10 Good

Vershelle

Stayed 3 nights in Apr 2025

10/10 Excellent

Frank

Travelled with family
Liked: Amenities
The location is spot on for health conditions
Stayed 2 nights in Apr 2025

6/10 Okay

Tara

Liked: Cleanliness
Was just ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular view!

Awesome hotel, the corner room we had was fantastic! Views were incredible!! Floor to ceiling windows!
Stayed 1 night in Apr 2025

6/10 Okay

Jonathan

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Beds are uncomfortable and cheap feeling. Parking is outrageous, $70 a night. Hotel and rooms look and feel dated.
Stayed 1 night in Apr 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Father/Son Spring Break Trip.

My son and I had a great stay. The room was clean and comfortable. We had an awesome view of the lakeshore and Chicago from the 23rd floor. The gym was clean and well equipped. We loved the location being so close to Shedd Aquarium and many other places we were able to walk to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hasani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in Chicago. The front desk is always the best
Stayed 2 nights in Mar 2025

6/10 Okay

Kalley

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Very clean. Seems new. Had a very comfortable and roomy room. Walking distance to the aquarium and some museums, which is a big plus. Only complaint was the heating/cooling system can get loud.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kayla Lekeitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean
Stayed 3 nights in Mar 2025

8/10 Good

John

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
All the museum's were within walking distance
Stayed 2 nights in Mar 2025

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only issue i had is that they dont have parking. It is valet parking but yet when i tried to valet my vehicle they had no spots. So i had to pay for parking across the street.
Stayed 2 nights in Mar 2025

6/10 Okay

Jane

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

mbosa

Stayed 3 nights in Mar 2025

10/10 Excellent

Kiara Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, amenities
It was great. The place was clean, staff was attentive and polite. All you need to donos ask and staff on site will provide.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025