Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

Exterior
Exterior
Exterior
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5235 Prairie Stone Parkway, Hoffman Estates, IL, 60192
  • Place, Cabela's
    ‪5 min walk‬
  • Place, NOW Arena
    ‪6 min walk‬
  • Place, Schaumburg Convention Center
    ‪14 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(32 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(47 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG offers 121 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include baths or showers and hairdryers.

This Hoffman Estates hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG. During your stay, you're just a quick walk from Cabela's. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Steps from Cabela's and 9 minutes on foot from NOW Arena
  • Pets welcome for a fee
Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is served. Event space at this hotel measures 1900 square feet (177 square metres) and includes conference space. The business-friendly Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG also features laundry facilities, express check-in, and express check-out. Free self parking is available.

This Hoffman Estates hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 1,900 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 11:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Hoffman Estates
Holiday Inn Express Suites Hoffman Estates
Holiday Inn Express Suites Hoffman Estates an IHG Hotel
Holiday Inn Express Suites Chicago Hoffman Estates by IHG
Holiday Inn Express Suites Chicago Hoffman Estates an IHG Hotel

Holiday Inn Express & Suites Chicago - Hoffman Estates by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 509 out of 710 reviews
Rating 8 - Good. 126 out of 710 reviews
Rating 6 - Okay. 41 out of 710 reviews
Rating 4 - Poor. 18 out of 710 reviews
Rating 2 - Terrible. 16 out of 710 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mingda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast, clean room, easy to park.
Stayed 2 nights in Oct 2025

10/10 Excellent

MARLIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and quiet. Excellent location beside Cabela's. Excellent breakfast with eggs, bacon, sausage gravy and many more items.
Stayed 1 night in Jan 2026

10/10 Excellent

Santos

Stayed 1 night in Jan 2026

10/10 Excellent

Tuvshinsaikhan

Stayed 1 night in Dec 2025

10/10 Excellent

Duane

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and front desk employees are 5 star
Stayed 1 night in Jan 2026

10/10 Excellent

edith

Business traveller
Liked: Cleanliness, staff & service, amenities
it was great quite clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Stefanie

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The stay was great, the breakfast was great, the facilities were clean and freah. We would stay again. The only item to note was our room was positioned over the laundry room so we heard the machines running into the night.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ben

Stayed 1 night in Dec 2025

10/10 Excellent

Brajion

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about the hotel and couldn’t ask for more
Stayed 3 nights in Dec 2025

8/10 Good

Brian

Stayed 1 night in Dec 2025

10/10 Excellent

Wesley

Stayed 2 nights in Dec 2025

10/10 Excellent

Lavinia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 4 days. The hotel room is very nice and clean. Good breakfast every morning. Staff was friendly and helpful. Conveniently located near shopping plaza’s.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brooke

Stayed 1 night in Nov 2025

10/10 Excellent

Kynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for what we needed. Staff is great, breakfast was good with decent options. Pool was a bit chilly but kids still had fun. There’s some updates needed in the bathroom (fixing of the shelf and a better deep clean) and there’s a weird constant noise maybe from the laundry room below our room. We do bring a sound machine so it wasn’t too much of an issue when we had the sound machine on. Would stay again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sudhir

Stayed 1 night in Dec 2025

8/10 Good

Tiffine

Stayed 1 night in Dec 2025

10/10 Excellent

jason

Travelled with family
Liked: Amenities
Nice atea
Stayed 1 night in Dec 2025

10/10 Excellent

leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The young man at the counter was very welcoming.
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Stayed 1 night in Dec 2025

10/10 Excellent

David B

Stayed 3 nights in Dec 2025

10/10 Excellent

Craig

Stayed 3 nights in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was fresh and well staffed
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 1 night in Dec 2025

2/10 Terrible

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had to leave 2 days early of our departure date because of a incoming snowstorm to return to Tennessee and was billed for the 2 days we did not stay there because that is their policy. Poor customer service. Could care less about the customer. Policy smolicy. I was in the service industry for 40 years and sometimes you have to work around your policies to make sure your customers are highly satisfied regardless of your policies. If you want repeat customers this is an example of what not to do. Will not be returning to this overpriced unaccomadating hotel.
Stayed 6 nights in Nov 2025