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Hotel Indigo Naperville Riverwalk by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Naperville Riverwalk by IHG

Exterior
In-room safe, individually decorated, desk, laptop workspace
Exterior
Restaurant
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
120 Water Street, Naperville, IL, 60540
  • Place, Riverwalk
    ‪3 min walk‬
  • Place, Riverwalk Park
    ‪3 min walk‬
  • Place, Centennial Beach
    ‪7 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually decorated, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, Multiple Beds (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, Multiple Beds (Living Area)

10.0 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(10 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View

Standard Room, 1 King Bed, River View | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, River View

9.8 out of 10
Exceptional
(18 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (River View)

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Balcony (River View)

8.6 out of 10
Excellent
(10 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, individually decorated, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Balcony (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 Bedroom, Balcony (Living Area)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

In-room safe, individually decorated, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, River View (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Balcony, River View (Living Area)

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, River View

Standard Room, 2 Queen Beds, River View | In-room safe, individually decorated, desk, laptop workspace

Standard Room, 2 Queen Beds, River View

9.8 out of 10
Exceptional
(13 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Balcony (Living Area)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, Accessible (Living Area)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Shower, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (1.5 Bathrooms, Living Area, Sofa)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible

In-room safe, individually decorated, desk, laptop workspace

Suite, Multiple Beds, Accessible

  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, River View (Living Area)

Suite, 1 King Bed, River View (Living Area) | In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed, River View (Living Area)

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Living Area)

In-room safe, individually decorated, desk, laptop workspace

Suite, 1 King Bed (Living Area)

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Indigo Naperville Riverwalk by IHG

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Hotel Indigo Naperville Riverwalk by IHG offers 158 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hotel Indigo Naperville Riverwalk by IHG. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Riverwalk and Naper Settlement Museum
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 5600 square feet (520 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and dry cleaning/laundry services are also featured at the business-friendly Hotel Indigo Naperville Riverwalk by IHG. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 3.5-star Naperville hotel is smoke free.

Quiubo – On-site restaurant.
Plank Bar And Kitchen – On-site restaurant. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Plank Bar And Kitchen
  • Quiubo

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,600 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 150 per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Naperville Riverwalk
Hotel Indigo Naperville
Hotel Indigo Naperville Riverwalk
Hotel Indigo Naperville Riverwalk by IHG Hotel
Hotel Indigo Naperville Riverwalk an IHG Hotel
Hotel Indigo Naperville Riverwalk by IHG Naperville
Hotel Indigo Naperville Riverwalk by IHG Hotel Naperville

Hotel Indigo Naperville Riverwalk by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1004 reviews
Rating 8 - Good. 147 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room and amenities are fine. The check in desk is next to the door from the parking garage. It’s a very cold day (below zero temps) making it uncomfortable waiting in line. Then they make you go back to your car to display a parking permit. They should think this through…guests have all their luggage so they have to go to the room and then back to the car. It requires multiple elevator rides. Check in is on the 2nd floor, room was on the 4th floor, car was parked on 3rd floor. Very cumbersome and frustrating, and definitely doesn’t make a very good first impression.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel n staff
Stayed 1 night in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and nice accommodations with the exception of the shower taking about 10 minutes to get warm.
Stayed 2 nights in Dec 2025

10/10 Excellent

peter

Stayed 1 night in Nov 2025

4/10 Poor

Amy

Disliked: Staff & service
The room was not what I had thought I had booked and the concierge made no effort to check for another room. No ice machine on the floor. Funny smell. No to go coffee cups.the bar tender was hammered.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl, Downers Grove

Liked: Cleanliness
Beautiful hotel! Excellent service!
Stayed 1 night in Nov 2025

10/10 Excellent

Latieta

Stayed 2 nights in Nov 2025

8/10 Good

Kymberly

Stayed 1 night in Nov 2025

6/10 Okay

Alberto

Liked: Staff & service
Garbage cans were not cleared, and didn’t refill the minibar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Robert Alan

Stayed 7 nights in Nov 2025

10/10 Excellent

Trina

Liked: Cleanliness, staff & service
Clean, comfortable room and friendly, attentive staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Stayed 1 night in Nov 2025

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so warm and friendly! Location was perfect to enjoy shopping, dining, and all the wonderful amenities Naperville has to offer! Only downside is the non-private bathroom door.
Stayed 2 nights in Nov 2025

10/10 Excellent

Howard

Stayed 1 night in Nov 2025

10/10 Excellent

Michael Bryant, Indianapolis

Stayed 1 night in Nov 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Wonderful customer service, clean rooms, great restaurant, perfect location
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to everything
Stayed 1 night in Nov 2025

10/10 Excellent

Iliana

Liked: Cleanliness, property conditions & facilities
Beautiful and clean
Stayed 3 nights in Oct 2025

10/10 Excellent

Leah

Stayed 3 nights in Nov 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Yaned

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was nice, and location was great.
Stayed 2 nights in Nov 2025