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The Royal Sonesta Chicago Downtown

4.0 star property
VIP Access

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Photo gallery for The Royal Sonesta Chicago Downtown

Ballroom
Creator video - submitted by TravelerAaron
Front of property
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 1 King Bed (State, Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (State)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (State)

10.0 out of 10
Exceptional
(1 review)
  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Columbus)

Fridge, coffee/tea maker

Studio, 1 King Bed (Columbus)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(115 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Royal)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Family)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(13 reviews)
  • City view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • City view
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Fitness)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

Fridge, coffee/tea maker

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (LaSalle)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(51 reviews)
  • River view
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible (Royal, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(49 reviews)
  • Water view
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

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About this property

The Royal Sonesta Chicago Downtown

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Additionally, WiFi in public areas, valet parking and a business centre are on-site. Weekly housekeeping is available.
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets. 37-inch plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around The Royal Sonesta Chicago Downtown gets high marks from our customers. During your stay, you're just a quick walk from Chicago Riverwalk. You'll find features such as a restaurant, a 24-hour gym and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Hoyt's Chicago
  • WiFi in some public areas for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness, comfy beds and overall comfort
  • Steps from Chicago Riverwalk and Michigan Avenue
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 18 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 16000 square feet (1486 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Royal Sonesta Chicago Downtown. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

Hoyt's Chicago – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Off site parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2675 out of 3403 reviews
Rating 8 - Good. 438 out of 3403 reviews
Rating 6 - Okay. 157 out of 3403 reviews
Rating 4 - Poor. 55 out of 3403 reviews
Rating 2 - Terrible. 78 out of 3403 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Beryl Ivonne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point… we love the location
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Dec 2025

10/10 Excellent

Yogesh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room. Staff were very cordial. If I ever went back to Chicago, will always prefer Royal Sonesta.
Stayed 2 nights in Jan 2026

8/10 Good

Destane

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel. It is in such a convenient location within walking distance to many popular places in downtown Chicago. Candice was so helpful with early check in and provided an overall smooth experience. The room was exactly like the pictures. My only complaint is the sewage/drainage smell that came from my bathroom. I kept the door closed most of the time. I enjoyed my city view on the 16th floor though. For a 2-night stay this was definitely a great choice. I will be returning.
City view, king bed
Bathroom
Bathroom
View from my hotel room, 16th floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Breanna

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and spotless . Only complaint is when it says city view make sure it not the ally way lol
Stayed 3 nights in Jan 2026

10/10 Excellent

Khader

Stayed 2 nights in Jan 2026

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Clean rooms great views of the river. Close to everything you need.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room & great staff!
Stayed 3 nights in Jan 2026

6/10 Okay

Sicheng

Liked: Cleanliness
Bathroom smells horrible.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mona

Stayed 3 nights in Jan 2026

10/10 Excellent

Kelly

Stayed 2 nights in Jan 2026

10/10 Excellent

Byron

Liked: Cleanliness, amenities, property conditions & facilities
Robert was courteous and understanding
Stayed 2 nights in Jan 2026

10/10 Excellent

Shareena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Kind and courteous staff as well as valet parking staff. Clean hotel. Some say it's a bit dark in the hallways and the not having a microwave was a bummer as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Cheryl Ann

Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Daysiris Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
GREAT HOTEL
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and really met all our expectations
Stayed 2 nights in Jan 2026

10/10 Excellent

Arulraj, Chicago

Stayed 1 night in Jan 2026

10/10 Excellent

Donielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Marija

Stayed 2 nights in Jan 2026

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Jan 2026

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, staff personable. Convenient location. Vallet parking easy.
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

6/10 Okay

Hope

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was fine. The menu for the connected restaurant, Hoyts was super underwhelming. If you look online at their menu, it is extensive and looks pretty good but once we got down to the restaurant, it was about a quarter of the offerings. We did not eat there. I booked a room with a city view and that is not the room that I got. The room overlooked a couple of industrial roofs with AC and heating units and other things like that and the backs of a couple ugly buildings. We absolutely did not have a city view by any stretch of the imagination which was super disappointing. When I booked my reservation confirmation said that I had a $10 food or beverage room credit that I was never given. I booked this room because it was my daughter‘s birthday and she wanted to be in the city and able to look out our room window and view the city so this was extremely disappointing for us.
Stayed 1 night in Jan 2026

10/10 Excellent

Danielle, Spokane

Stayed 2 nights in Dec 2025