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Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop

3.5 star property

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Photo gallery for Sonder by Marriott Bonvoy The Burnham Apartments Loop

Lobby
2 bedrooms, premium bedding, individually decorated
50-inch flat-screen TV with digital channels, streaming services
2 bedrooms, premium bedding, individually decorated
50-inch flat-screen TV with digital channels, streaming services

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

View in a map
555 West Jackson Boulevard, Chicago, IL, 60661
  • Place, Willis Tower
    ‪6 min walk‬
  • Place, Millennium Park
    ‪2 min drive‬
  • Place, Chicago Riverwalk
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

50-inch flat-screen TV with digital channels, streaming services

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Double Bed

2 bedrooms, premium bedding, individually decorated

Studio, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, 1 King Bed

2 bedrooms, premium bedding, individually decorated

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

2 bedrooms, premium bedding, individually decorated

Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

50-inch flat-screen TV with digital channels, streaming services

Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed

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About this property

Sonder by Marriott Bonvoy The Burnham Apartments Loop

Aparthotel with a fitness centre, a short walk to Willis Tower
This smoke-free aparthotel features a fitness centre, concierge services and free Wi-Fi in public areas. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a dishwasher. For a bit of entertainment, guests will find a flat-screen TV with digital channels, and other amenities include premium bedding and an electric kettle. Housekeeping is available on request.
Sonder by Marriott Bonvoy The Burnham Apartments Loop offers 51 air-conditioned accommodations with designer toiletries and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers. 50-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include a fitness centre.
Our customers tell us that they can't get enough of the clean apartments at Sonder by Marriott Bonvoy The Burnham Apartments Loop. During your stay, you're just a quick walk from Willis Tower. You'll find features such as free WiFi in public areas, plus a gym and concierge services. This comfortable aparthotel has 51 apartments. Each apartment includes amenities such as a kitchen and a flat-screen TV.
  • Each apartment offers a kitchen, a flat-screen TV and a full-sized fridge
  • Free Wi-Fi in some public areas
  • Services include a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Willis Tower and State Street
As a guest of Sonder by Marriott Bonvoy The Burnham Apartments Loop, you'll find a fitness centre, concierge services, and a lift. WiFi is free in public spaces.

This 3.5-star Chicago aparthotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Oven

Bedrooms

  • 2 bedrooms
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • 7 steps to reach entrance
  • Lift (91 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Lockers
  • Luggage storage

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 51 units
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Burnham
Sonder The Burnham Apartments
Sonder by Marriott Bonvoy The Burnham Apartments Loop Chicago
Sonder by Marriott Bonvoy The Burnham Apartments Loop Aparthotel

Sonder by Marriott Bonvoy The Burnham Apartments Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 230 reviews
Rating 8 - Good. 56 out of 230 reviews
Rating 6 - Okay. 14 out of 230 reviews
Rating 4 - Poor. 7 out of 230 reviews
Rating 2 - Terrible. 12 out of 230 reviews

9.2/10

Cleanliness

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Across the street from the Union train station.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, room comfort

Clean and comfortable

One of the cleanest places I’ve stayed at over the years. Very nice. Quiet and comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastically located snd brilliantly appointed aparthotel. Absolutely perfect for our stay, where we were competing at the HYROX world championships. The room was super spacious and had all amenities you could wish for.
Stayed 7 nights in Jun 2025

8/10 Good

Derrick

Liked: Cleanliness
The location was perfect and so was the except for the broken bed and thin walls everything was very clean hats off too the cleaning staff I will visit this location again
Stayed 3 nights in Jun 2025

2/10 Terrible

Joy

Liked: Cleanliness
Disliked: Room comfort
The smoke alarm started chirping at 0130
Stayed 1 night in Jun 2025

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Brody

Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness

Would stay again

Location was perfect. Room was very nice and clean. Check in was easy and the elevator worked no problem. The luggage storage was great to have, except our door code didn’t work before it was checkin time. We were able to get in as someone left, luckily. Otherwise I’m not sure what we would have done. Like others stated, walls are very thin, but didn’t bother us any. Water and ice from ice maker tasted really gross, we had to go to the 7 Eleven down the street to get drinkable water. The bed felt like it was going to break underneath us and sunk in quite a bit. Was a bit disappointed with that. Overall it was a good stay and really the positives outweighed the negatives.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good size room, clean and open.
Stayed 2 nights in Jun 2025

2/10 Terrible

Peter, Laguna Niguel

Disliked: Cleanliness, property conditions & facilities
More red tape than I’ve ever experienced before to line up a room reservation — then more hassle than I’ve ever experienced before to access a building and a room. I was afraid to leave the room in case I faced more access codes that didn’t work. Frustration and anxiety ruined my stay in Chicago.
Stayed 1 night in Jun 2025

10/10 Excellent

Terruyo

Business traveller
Liked: Cleanliness, room comfort
Convenient location. Had everything i needed.
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Feels like a luxury apartment not a hotel. Also even though there's no front desk, if you have any issues they can get someone over to fix anything the same day. Definitely using them again.
Stayed 3 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, room comfort

Great clean and convenient

Very convenient location, beautiful well equipped unit, even free luggage storage after our stay!
Stayed 2 nights in May 2025

10/10 Excellent

Kara

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the Sonder overnight between two long-distance trains. If you are traveling through Union Station, this is a perfect option. It’s basically across the street from the station, and it was also good for some low-intensity exploring in the area. The room was clean, comfortable, and since I was between train trips I really appreciated the opportunity to do laundry in my unit. I was skeptical at first of the app-driven check-in and check-out. There are no employees at the location, although I assume if something goes wrong they can send someone. But it all worked without a hitch, and I’m sold on the concept now.
Stayed 1 night in May 2025

10/10 Excellent

Jarrod

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Rosita

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Entirely automated check in and check out process - Pretty location and nice room, but felt a bit stressed knowing I could get potentially locked out if I forgot the code or if my phond died. Would have preferred at least one on-site person
Stayed 1 night in Mar 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our apartment was very good, spacious and well equiped and we enjoyed our 6 night stay. It's well located for Union Station (which is very close by), Sears Tower and the Blue / 'L' line. However, the lobby area and the immediate outside of the block do need some TLC / upgrading due to wear and tear - first impressions on arrival are not great.
Stayed 6 nights in May 2025

10/10 Excellent

Amelie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So great. Amazing affordable option.
Stayed 2 nights in Apr 2025

8/10 Good

Jim

Liked: Cleanliness, property conditions & facilities
Pleasant enough place to stay, but there's never any staff on site and the walls are so thin and aircon/fridge so loud, you'll need earplugs to sleep.
Stayed 6 nights in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
Proximity to train and local supermarket were good
Stayed 4 nights in May 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was exceptionally clean and easy to find! There is one small flight of stairs to reach the elevator. No trouble entering building with provided code. Several dining options within walking distance which was a plus. I would absolutely stay here again when in the area!
Stayed 1 night in May 2025

10/10 Excellent

Diata, Elgin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, room comfort

Amazing little unknown place

Loved how quiet it was and being right across from union station was amazing
Stayed 2 nights in Apr 2025