See all properties

voco Chicago Downtown - Riverwalk by IHG

3.5 star property

Choose dates to view prices

Photo gallery for voco Chicago Downtown - Riverwalk by IHG

Bar (on property)
Exterior
1 bedroom, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Bar

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Michigan Avenue
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(32 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

9.8 out of 10
Exceptional
(23 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility Accessible)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

City view

Premium Room, 2 Queen Beds, Accessible Bathtub, City View (Mobility Accessible)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Grand Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Room amenity

Premium Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Room amenity

Standard Room, 1 King Bed, Hearing Accessible

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

City view

Grand Room, 1 King Bed, Hearing Accessible (Chicago Skyline View)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

Room amenity

Premium Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

8.8 out of 10
Excellent
(50 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

9.0 out of 10
Wonderful
(49 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Aerial view

Holiday Inn Chicago Dwtn - The Mart by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1694)
The price is CHF 216
for 1 room
includes taxes & fees
21 Jul - 22 Jul
Holiday Inn Chicago Dwtn - The Mart by IHG

About this property

voco Chicago Downtown - Riverwalk by IHG

Riverwalk hotel with 24-hour fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
voco Chicago Downtown - Riverwalk by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown - Riverwalk by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 15 meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes on foot from Chicago Riverwalk
voco Chicago Downtown - Riverwalk by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. The business-friendly voco Chicago Downtown - Riverwalk by IHG also features concierge services, express check-out, and a front desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown - Riverwalk by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Waterview – On-site restaurant. Guests can enjoy drinks at the bar.
Riverbend Market – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 61 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 26 to 32 for adults and USD 16 to 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 26 to 32 for adults and USD 16 to 23 for children
  • Covered self-parking fee: USD 61 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
voco Chicago Downtown by IHG
Voco Chicago Riverwalk By Ihg
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Hotel
voco Chicago Downtown - Riverwalk by IHG Chicago
voco Chicago Downtown - Riverwalk by IHG Hotel Chicago

voco Chicago Downtown - Riverwalk by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1807 out of 2810 reviews
Rating 8 - Good. 512 out of 2810 reviews
Rating 6 - Okay. 236 out of 2810 reviews
Rating 4 - Poor. 124 out of 2810 reviews
Rating 2 - Terrible. 131 out of 2810 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Joseph

Stayed 2 nights in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property! Staff was very welcoming and helpful. The view of the city was excellent. Highly recommended!
Stayed 3 nights in Apr 2025

10/10 Excellent

Leah

Stayed 2 nights in Apr 2025

10/10 Excellent

Nailyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugat
Stayed 3 nights in Apr 2025

10/10 Excellent

Sofiia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer Huffstetler, Swansea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It was convenient to everything and the views of the skyline from the restaurant were stunning. You can tell the building is an older one but the rooms and common areas have been renovated nicely. I did expect to have a better view than the one I had of the top of the pool. But it wasnt a big enough issue for me to complain about. I only mention it bc if you choose the option for better views, you may need to double check before your arrival. Overall, I would recommend staying here and will stay again when I'm back in Chicago.
Stayed 3 nights in Apr 2025

2/10 Terrible

MARIA, TULARE

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Horrible check in experience when my iron and coffee machine did not work. Parking isn’t part of your hotel stay. It’s ridiculous. The housekeeping manager took almost two hours to replace my iron and coffee machine. Then lied to my face about the ironing board being new. Def coming back to Chicago. Never staying here again.
Stayed 4 nights in Apr 2025

8/10 Good

Candis

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy clean and lovely views. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant experience

2/10 Terrible

Tommy

Liked: Cleanliness
Disliked: Staff & service

Terrible Terrible Terrible!

Was not informed at all about anything including $200 installment charge, $61 per night for parking and then had to find that out when I was checking out. Also I asked the front desk when I was checking in, if I had to pay for parking and she literally told me "Just bring the ticket and we will take care of that" which normally means that they will pay for that, and neither did I ever had to pay for parking in hotel in my life especially when it is $500 for two night stay. Also the key card to room just stopped working in the middle of the night, and I got locked out. When I went all the down to first floor to have it fixed, they didnt care at all. No sorry no nothing, just gave me new keycard and sent me away. So rude. And also they dont seem to inform the housekeeping about late checkouts because even though I had 1pm checkout, they were banging very loud on my door at 10am like they wanted to kick me out. After everything, i asked them if I can get the invoice of parking, so I can see exactly how much I have to pay for parking, they just slide me the paper without saying a word and gave me the annoyed look and said something in French between each other. What a professional and hospitable people! Never gonna come back here, ever!
Stayed 2 nights in Apr 2025

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very disappointed with the food options within the hotel. We tried both breakfast and dinner and paid over $100 for both meals and I’ve had better quality at a hole in the wall restaurant. The service at the restaurant was also sub-par. We are not the kind of family that can afford many vacations so I was severely disappointed to have wasted so much money at their “water view” restaurant. The room itself was nice, although the bathroom had a broken shower head and the shower liner and toilet had hair on them. We booked four guests but the room only had three towels. The hotel was quick to fix all issues within 20 minutes. There was also a stain on one of the mattress protectors which just wasn’t comforting. I won’t be staying here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

shaquille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

TAE JUN

Stayed 3 nights in Apr 2025

10/10 Excellent

Ashley, Lorain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved everything about the stay beautiful city view and more the bars and gym inside. What i disliked was how they told us to get a parking pass bring it back to the front desk to get scanned and we was fine but never said we would get charged for the parking and $170 was taken off my card so i had to call in and complain and the manager issued me the full refund back !
Stayed 3 nights in Feb 2025

4/10 Poor

Tabatha

Stayed 1 night in Mar 2025

8/10 Good

Timur

Stayed 1 night in Dec 2024

10/10 Excellent

Jong Geun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Nawal

Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel aaa amazing, clean, staff were so good to us.
Stayed 4 nights in Mar 2025

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay!

It was a wonderful room. A little outdated but very nice! Beautiful bar and buffet! A little store open 24/7 which was wonderful since we got in very late!
Stayed 1 night in Mar 2025

10/10 Excellent

Anuar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place
Stayed 3 nights in Mar 2025