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Best Western Heritage Inn - Chico

2.5 star property

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Standard Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board
Lobby
Outdoor pool
Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym

Explore the area

View in a map
25 Heritage Ln, Chico, CA, 95926
  • Place, California State University-Chico
    ‪4 min drive‬
  • Place, Bidwell Mansion State Historic Park
    ‪4 min drive‬
  • Place, Bidwell-Sacramento River State Park
    ‪23 min drive‬
  • Airport, Chico, CA (CIC-Chico Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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The price is CHF 120
includes taxes & fees
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About this property

Best Western Heritage Inn - Chico

Hotel in Chico with free breakfast and fitness centre
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Televisions come with premium cable channels and Netflix.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Heritage Inn - Chico gets good marks from our customers. During your stay, you're just a quick walk from Cinemark Tinseltown Chico 14. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 7 minutes on foot from Cinemark Tinseltown Chico 14 and a 4-minute drive from California State University-Chico
  • Dogs welcome for a fee (restrictions apply)
Best Western Heritage Inn - Chico offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Heritage Inn - Chico. Limited free parking is available on a first-come, first-served basis.

This Chico hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 1021 reviews
Rating 8 - Good. 360 out of 1021 reviews
Rating 6 - Okay. 141 out of 1021 reviews
Rating 4 - Poor. 60 out of 1021 reviews
Rating 2 - Terrible. 37 out of 1021 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, nice staff, great pool and breakfast!

The hotel was nice for my kid and I. Nothing luxurious, just a clean, casual, nice place to stay. Staff was sweet, check-in cookies were great, pool and hot tub were clean (we went swimming both days of our stay), and lots of vending machines were available on our floor. Bring cash because my card wasn’t working on one of the machines! Also the morning breakfast was good. We enjoyed making the fresh waffles! The hotel is not in an ideal location…we couldn’t really walk anywhere. It’s tucked behind a closed-down K-mart. But driving is easy in Chico, and overall we enjoyed our stay.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Jaj
Stayed 2 nights in Jun 2025

8/10 Good

Dale

Stayed 1 night in Jun 2025

8/10 Good

Edy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and location was convenient for our trip.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

chelsea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Our room was clean and comfortable. We were impressed with the Continental breakfast provided.
Stayed 2 nights in Jun 2025

10/10 Excellent

ronald

Stayed 1 night in Jun 2025

8/10 Good

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My child found a lighter in my room. I don't use lighters, so that made me think the room wasn't clean. There wasn't enough food left at breakfast. I had to go out to eat breakfast. The pool and hot tub are under the tree, and they are full of leaves and pollen. Other than that, it is a nice place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shailesh

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

NELSON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
It was ok for an older hotel. First day breakfast was not ready second day kids were climbing on counters where is was served. Staff was extremely helpful and nice. Bathroom was disgusting. Had urine around toilet and mold all over. Bed was comfortable. Wish better selection of tv channels. Pool was dirty and small with no towels outside. Hotel is tricky to find at first.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Karen

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Do not stay here! Upon arrival we found black hairs in tub, run down carpeting, stained chair and unpleasant odors. We requested to move rooms which was taken care of. Second room was better but definitely not even a mediocre standard. Loud rooms! Not a pleasant stay! We will never stay at a Best Western again!
Stayed 5 nights in Jun 2025

10/10 Excellent

courtney

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and kids loved the pool!!
Stayed 1 night in Jun 2025

8/10 Good

Susan, Martinez

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great rooms very accommodating
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Penelope

Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
For an older hotel it is well maintained and clean. The staff was very helpful. I booked the wrong dates and they were able to help me book the second night at a rate that would embarrass Expedia as it should. I will book directly in the future.
Stayed 1 night in May 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities
Great stay.
Stayed 1 night in May 2025

2/10 Terrible

Julio

Business traveller, Travelled with partner
Disliked: Cleanliness
Dirty beds
Stayed 1 night in May 2025

6/10 Okay

KATHLEEN

Travelled with family
Liked: Cleanliness
It was clean decent breakfast room was okay
Stayed 2 nights in Apr 2025

4/10 Poor

Emily

Stayed 1 night in May 2025

10/10 Excellent

cynthia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the spacious, clean rooms were nice. The decorations for the class of 2025 and the candy table were delightful touches that the children especially enjoyed.
Stayed 2 nights in May 2025