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311 Motel Riccarton

3.5 star property

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Photo gallery for 311 Motel Riccarton

Efficient kitchenette with a stainless steel sink, compact refrigerator, microwave, and kettle for convenient cooking.
Check-in at our welcoming reception area, featuring a reception desk and a selection of travel guides.
Relax and work in style with a comfortable sofa, desk, and ample space for movement.
Relax in a spacious room with a large bed, flat-screen TV, and walk-in closet.
Situated at 311 Riccarton, this motel offers a clean and welcoming exterior.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included

Explore the area

Map
311 Riccarton Rd, Christchurch, 8041
  • University of Canterbury
    ‪8 min walk‬
  • Westfield Riccarton Mall
    ‪18 min walk‬
  • Hagley Park
    ‪5 min drive‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪8 min drive‬

Room options

View all photos for Economy Studio

Economy Studio | Desk, laptop workspace, soundproofing, iron/ironing board

Economy Studio

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 2 Bedrooms

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Desk, laptop workspace, soundproofing, iron/ironing board

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Apartment, 1 Queen Bed

Standard Apartment, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Apartment, 1 Queen Bed

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment

Standard Apartment | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Apartment

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Studio, Accessible

Deluxe Studio, Accessible | Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Studio, Accessible

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 1 Queen Bed

Standard Studio, 1 Queen Bed | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Studio, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 3 Bedrooms, Connecting Rooms

Family Apartment, 3 Bedrooms, Connecting Rooms | Living area | 43-inch plasma TV with satellite channels, TV

Family Apartment, 3 Bedrooms, Connecting Rooms

  • 70 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Executive One Bedroom Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Executive One Bedroom Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Family Apartment

  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Standard Queen Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Queen Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Apartment

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard King Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Standard King Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Economy Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Accessible Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Accessible Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Studio

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Queen Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Two Bedroom Suite

Desk, laptop workspace, soundproofing, iron/ironing board

Executive Two Bedroom Suite

  • Sleeps 5
  • 1 Single Sofa Bed, 1 Queen Bed and 1 King Bed

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About this property

311 Motel Riccarton

Motel in Christchurch with free parking
Along with a snack bar/deli, this smoke-free motel has laundry facilities and a free food/drink shopping service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, express check-out and free newspapers are on-site.
311 Motel Riccarton offers 21 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. 43-inch plasma televisions come with satellite channels. Accommodation at this 3.5-star motel has kitchenettes with microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at 311 Motel Riccarton, you're just a quick walk from Riccarton Road. Features include free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Services include free food shopping service, tour or ticket assistance and luggage storage
  • Steps from Riccarton Road and 4 minutes on foot from Bush Inn Centre
There's a snack bar/deli on site. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly 311 Motel Riccarton. Free self parking is available.

This 3.5-star Christchurch motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:30 AM.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 16 per person
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch plasma TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 25.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately NZD 16 per person
  • Crib (infant bed) fee: NZD 20.0 per stay
  • Rollaway bed fee: NZD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Guests will receive lockbox information.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at 311 Motel Riccarton.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

311 Motel
311 Riccarton
311 Motel Riccarton Motel
311 Motel Riccarton Christchurch
311 Motel Riccarton Motel Christchurch

311 Motel Riccarton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 185 reviews
Rating 8 - Good. 71 out of 185 reviews
Rating 6 - Okay. 7 out of 185 reviews
Rating 4 - Poor. 6 out of 185 reviews
Rating 2 - Terrible. 2 out of 185 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Was met by a lovely lady when we arrived. Even gave us an upgrade. Very accommodating and was very happy with accommodation.
Stayed 1 night in Mar 2025

2/10 Terrible

Zyrus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM ALERT - NOT RECOMMENDED

Extremely disappointed with my experience here. I booked and fully paid for a room, only to arrive and be told my booking was not in their system. Despite showing my confirmation, the staff insisted they had no available rooms and offered no solution, leaving me stranded and scrambling for last-minute accommodation. To make matters worse, when I later reported this case to booking platform, they claimed they had reached out to the motel to request a refund, but the motel refused. This completely contradicts what the staff told me on the night—that the booking or payment never reached them. So, either the motel misled me at check-in, or they are now refusing to take responsibility. Would not recommend. Avoid this place at all costs.
Stayed 1 night in Jan 2025

10/10 Excellent

Mathew

Stayed 3 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the room upgrade. Very clean. Well appointed kitchen. I had a bit of trouble working out the tv but that's more of a me problem.! Well located if you are using the intercity bus. Thanks.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness
There was no tv channels other than Freeview. I booked that motel as the pro-mo said that there was Sky with 50 plus channels. (See the yellow part of the signage in the image above)
Stayed 2 nights in Nov 2024

8/10 Good

Luke, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to shop
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the University and easy transportation into the city. Very friendly staff and nice rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremy

Helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable quiet well priced
Stayed 2 nights in Nov 2024

10/10 Excellent

Shiralee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Person who greeting us was lovely she had upgraded our room at no extra cost as we had 1 child with us and gave us a 1 bedroom appartment instead of a studio room. She showed us to your room and told us off the ammenties of the room. Very lovely and friendly would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Stayed 1 night in Oct 2024

8/10 Good

Chano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness
Power points good bed good shower good lighting kitchen bathroom poor Cutlery supplied bear minimum no desert spoon no vegetable knife
Stayed 2 nights in Sep 2024

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Joji

Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Govinda

Great place to stay .
Stayed 1 night in Oct 2024

8/10 Good

Kaz

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Leonora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is really nice and location is very convenient to where we are going.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Prue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and is very clean and quiet. The perfect place to stay when visiting children and Christchurch University.
Stayed 1 night in Jun 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
handy for airport and quiet
Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was not only clean but the staff werecourteous and great hosts. Nothing was a problem. zsecond time we have stayed there and it was exactly the same service we recieved last time. Highly reccomended.
Stayed 1 night in Mar 2024