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The Salisbury Luxury Class

3.5 star property

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Reception
Lobby
Lobby
Luxury Class Duplex Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
345 Madras St, Christchurch, Canterbury, 8013
  • Place, New Regent Street
    ‪8 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪10 min walk‬
  • Place, Cathedral Square
    ‪12 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪16 min drive‬

Room options

View all photos for Luxury Class King Suite

Luxury Class King Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Class King Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Class Asscessible Suite

Luxury Class Asscessible Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Class Asscessible Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Class Spa Suite

Luxury Class Spa Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Class Spa Suite

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Class Junior Suite

Luxury Class Junior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Class Junior Suite

  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Luxury Class Duplex Suite

Luxury Class Duplex Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Class Duplex Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Luxury Class Deluxe Duplex Suite

Luxury Class Deluxe Duplex Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Class Deluxe Duplex Suite

  • City view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Large Single Bed

View all photos for Family Duplex

Family Duplex | Premium bedding, down duvets, Select Comfort beds, in-room safe

Family Duplex

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

The Salisbury Luxury Class

Hotel connected to the convention centre in Christchurch with a restaurant
Along with a restaurant, this hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and a fridge in a common area.
The Salisbury Luxury Class offers 15 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels and Netflix. Accommodation at this 3.5-star hotel has kitchenettes with microwaves, kitchenware and utensils and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

With your stay at The Salisbury Luxury Class, you're connected to the convention centre and just a quick walk from Bealey Avenue. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Bealey Avenue and 4 minutes on foot from Barbadoes Street Cemetry
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 109 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. The Salisbury Luxury Class also features tour/ticket assistance, a garden, and concierge services.

Smoking is allowed in designated areas at this 3.5-star Christchurch hotel.

The Salisbury Luxury Class has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Designer stores

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 109 meeting rooms
  • Business centre
  • Conference centre (646 square foot of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for NZD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 400 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 8:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system and outdoor lighting
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

The Salisbury Luxury Class Hotel
The Salisbury Hotel Luxury Class
The Salisbury Luxury Class Christchurch
The Salisbury Luxury Class Hotel Christchurch

The Salisbury Luxury Class Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms and communal areas. The lobby and courtyard are beautifully decorated. Our room was very comfortable and quiet. AC/heater was easy to use, as well as the spa bath. Really happy with our stay here, was well worth the value for money and would recommended staying here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Damith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in the city
Stayed 11 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 day stop over in Christchurch was made nice and easy. The hotel is boutique and classy with big rooms. We had a spa suite which was great. Check in was a breeze and had breakfast options too. Centrally located with easy access to the city and sites
Stayed 1 night in Sep 2025

10/10 Excellent

Emily, Nowra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing! The staff are very friendly and welcoming, the rooms were gorgeous and very clean, and it was only a short walk into the city. We loved it!
Stayed 4 nights in Aug 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sea view and proximity, restaurants etc close
Stayed 3 nights in Mar 2025

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A walkable distance from downtown. The room was eccentric, but comfortable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mardi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Sandra

Disliked: Amenities, property conditions & facilities
I’m afraid the toiletries and amenities were far inferior to many other hotels in the area. For such a high price per night, you should provide much much higher quality. If you claim to be a luxury hotel, that is what you should provide. Luxury. What I got was a tiny room, that was not soundproofed in any way, toilet paper like sandpaper, limited television channels (many required personal accounts to access), no freezer, cooker, or washing machine, and cheap toiletries. Your atrium is lovely, but it does not justify the price per night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Victorian in the East?

Really comfy bed. Odd decor. But very pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific, classy and nice and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, quiet rooms, Clean and tidy
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not luxury at all. Outdated and not like the images. Staff were very helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property, beautiful rooms
Stayed 3 nights in Feb 2023

2/10 Terrible

Walter

Travelled with family
Did not like that they wouldn’t allow cancelation for extraordinary situation.
Stayed 2 nights in Jan 2023

6/10 Okay

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Douglas

Stayed 1 night in Jun 2022

8/10 Good

Demi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a great property for families wanting to stay together and offering great space.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the style of the hotel. Very unique.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this hotel was excellent. The room was well thought out. Fabulous amenities and a very comfortable bed. The staff were incredibly helpful and friendly. Thoroughly recommend and will stay again next time we are in Christchurch.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Fiona, Palmerston North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, you feel a little bit fancy and it is in a handy location to central Christchurch. The room was well appointed and the bed soo comfy. Will stay here again
Stayed 1 night in Dec 2020

10/10 Excellent

SN, Auckland, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent and we really appreciated all the thoughtful touches in the room. The service was brilliant and we would stay here again.
Stayed 1 night in Nov 2020

2/10 Terrible

Kerry, Palmerton

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It look nice . Saud when i booked that there was anytime check in but thay only check in till 10 and tryed to charge me more for late night thay didnt in the end and left room unlocked with key on it with detailed map of how to get in witch was great till we got there at mid night to find gate was locked (lucky we were both small so could crawl under the gate ) room was clean and well presented but bed was so hard i ended up lieing on the concreat floor witch was more comfortable the people were really nice but on top of my room charge thay took a $200.00 security deposit and ensured me it would be back in the next day the next day thay told me it would be back in on monday as it was the weekend i got it back on friday after having to message them about it not happy at all with this place do not recommend to anyone even my worse enemies.
Stayed 1 night in Oct 2020