First let me be fair and say the property itself wasn't that bad. Its full of little extras especially for kids which makes my biggest complaint kind of odd but ill get to that shortly. When we arrived something didnt seem right and after about 20 mins and probably 20 phone calls I finally recieved a call back. The owner had a slight attitude but nothing crazy saying all the info i needed was sent to me. Problem was it was the wrong address listed! After that everything was fine, nice ammenities, kid friendly blah blah until you turn on the water.... SCALDING HOT. No exageration. My 6 month old recieved a 2nd degree burn on her leg from that outrageously hot water! We had to take her to the emergency room and she's still recovering. To go through all the trouble to make an environment safe for kids you would think Scalding hot water would be left off the list. Obviously won't be back.
It was about the people in the house, not the house.. that was our motto
Iâll start by saying this was a last minute booking as our house we originally had cancelled on us four weeks out from our trip and we didnât have many options, that being said..
The cons: The pictures from this listing are old. The fooseball table is falling apart you literally canât use it without worrying that itâs going to crash down on you. The poker/ping pong/air hockey table is also starting to come apart and the paddles are as well.
Three quarters of the dishes in the cupboards were dirty and had to be washed again before using and walking around barefoot in the house your feet got dirty. The beds were hard and uncomfortable (all three) and one door to a bedroom didnât latch shut.
Some of the kitchen chairs have sharp tacks sticking through the fabric and I cut my leg open on a tack and the water gets extremely hot which would worry me with children in the house.
The sharing of the property with the full time resident is fine, we didnât see much of them and it didnât bother us. I would have preferred to have been notified that the pool maintenance guy was coming over but instead he just showed up in the back yard, but he was nice.
We werenât offered laundry service until I asked about it and the only reason i saw it was available was through other reviews of the house. I was surprised to see this house didnât have laundry, thatâs our fault for missing it.
The pros: nice pool and back yard and Nicole was very quick at responding to any questions and helping us when we locked ourselves out of the house.
It is not a bad place to stay, I think good beds would have made up for everything else, but I think the listing needs updating and a little more attention to cleanliness and safety such as updating the chairs, removing or updating the play tables, offering laundry service upfront like i saw elsewhere, etc.
we do appreciate you opening your home to us.