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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Photo gallery for Sonesta ES Suites Cincinnati - Sharonville West

Outdoor pool
Hypo-allergenic bedding, down duvets, desk, laptop workspace
Front of property
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down duvets, desk, laptop workspace
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included

Explore the area

View in a map
11689 Chester Rd, Sharonville, OH, 45246
  • Place, Full Throttle
    ‪13 min walk‬
  • Place, UC Health Primary Care
    ‪14 min walk‬
  • Place, Sharonville Convention Center
    ‪15 min walk‬
  • Airport, Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪26 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(27 reviews)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

7.4 out of 10
Good
(66 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Premium Studio, 1 King Bed

Premium Studio, 1 King Bed | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Premium Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby sitting area
Sonesta ES Suites Cincinnati - Sharonville East
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, 1,011 reviews
The price is CHF 72
includes taxes & fees
7 Dec - 8 Dec
Sonesta ES Suites Cincinnati - Sharonville East

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, an outdoor tennis court and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature down duvets. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Cincinnati - Sharonville West. During your stay, you'll be within walking distance of Sharonville Convention Center. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes on foot from Sharonville Convention Center and a 2-minute drive from UC Health Primary Care
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites Cincinnati - Sharonville West offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Sharonville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 359 out of 1008 reviews
Rating 8 - Good. 196 out of 1008 reviews
Rating 6 - Okay. 141 out of 1008 reviews
Rating 4 - Poor. 131 out of 1008 reviews
Rating 2 - Terrible. 181 out of 1008 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Fireplace in the rooms are awesome. They should upgrade the breakfast though
Stayed 2 nights in Aug 2025

2/10 Terrible

Rachel

Stayed 4 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Jessica

Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel super friendly staff
Stayed 1 night in Aug 2025

6/10 Okay

MIchael

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay when staying in the Area

I was going to the Cincy Open. 15 minute drive to get the tournament site. I would stay there again when I volunteer.
Stayed 1 night in Aug 2025

2/10 Terrible

Lynne, North Brunswick

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was filthy. My white socks turned black walking around Coffee pot probably 20 years old and caked with old coffee. Hair dryer 30 years old dirty and only one setting worked. Asked two staff (incuding manager) how to work TV and they could not. we were told to just not watch it. No USB ports and very few outlets. "Free breakfast" was cereal and bread. Awful place
Stayed 3 nights in Aug 2025

2/10 Terrible

nailah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that i could not go to the pool when i got away fo that when i work alot and wanted to get a way for me. And the smell in the room was bad not clean they move Me to a new room after was little better but just was not happy at all..
Left in the closet when I check then so I took a picture. That mean that it wasn't clean. Very well and spots on there's the clean linen. This was in they that's a closet when I check in it was very unhappy
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonja

Liked: Staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Richard E

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed. Issues were not addressed
Stayed 4 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Axle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting place and area to be in highly recommended
Stayed 1 night in Aug 2025

6/10 Okay

Satoya

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
My stay went very well the staff was very polite the the loft itself was clean however I do feel as if the bathroom could’ve been clean shower curtains should be washed after each visit..
Stayed 2 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what we needed

The accommodations were just what we needed. There was enough room for everyone and everything was clean and comfortable
Stayed 5 nights in Jul 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay a Sonesta East

My experience great other than the cleaning crew didn’t clean the room. Als had to go to the office for towels and washcloth. The cleaning person did even have comforter or cover to use for the sofa bed after asking several times.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The layout of the room is great! We specifically chose it because it had a loft area with separate bathrooms & a kitchen. But it was very dirty on the floor, in the corners, on the curtains & there were several dark hairs remaining on towels & the toilet. We let the front desk know & she gladly offered to show us other units. We looked at 3 or 4 more & they were all in the same condition or worse & smelled awful! So since it was so late & we still hadn’t had dinner, we stayed in our room that night & then told them the next morning that we’d be leaving. The property manager happened to be there at the time & was horrified by the photos we showed him & immediately refunded us in full! We had really wanted it to work out, because the units have a cute, condo type layout, but they need to be thoroughly cleaned & renovated.
Stayed 6 nights in Jul 2025

8/10 Good

Connie

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2025

8/10 Good

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MY STAY WAS GOOD, QUICK CHECK IN AND OUT, STAFF WAS FRIENDLY. ROOM WAS CLEAN AND NICE AS WELL AZS BED WAS COMFY. DIDNT MAKE IT TO BREAKFAST. NO ICE MACHINE ON PROPERTY WHICH I THOUGHT WAS INCONVENIENT BUT OTHER THAN THAT MY STAY WAS GOOD. CLOSE TO MANY RESTAURANTS AND SHOPPING AND FREEWAYS.
Stayed 2 nights in Jul 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
The breakf
Stayed 2 nights in Jul 2025

2/10 Terrible

Darrell

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty

I had to deal with bug infectation.
Stayed 2 nights in Jul 2025

2/10 Terrible

latisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived july 26 tv did not work in our room they couldn't fix it and did not have anyone to come and to the room. Downstairs bathroom was not flushing properly and told front desk and no one ever showed up. Phone did not work in the room. No housekeeper came to our room at all even after asking her if she was coming to all the rooms but never showed up. Checked out today and let the front desk rep jennifer know all my issues and she apologized for everything and was the only one who showed they cared even though it was too late since we were checking out. Just an overall horrible experience and wish we could get our money back. Room 624
Stayed 2 nights in Jul 2025

10/10 Excellent

Aikia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Enjoyed our stay! We were there for a bball tournament and it was in a convenient location. Mike the maintenance guy worked overtime replacing our television upon our stay and was very apologetic for the inconvenience. Mike even tried to exchange our room during this very busy weekend. That was great hospitality within itself. Just off his kindness alone I would give 5 stars.
Stayed 3 nights in Jul 2025

2/10 Terrible

Shanna

Travelled with family

Do not recommend

When we arrived at our room there were bugs crawling on the tables and all of the appliances were pulled out from the wall. They got us another room and this one was just ad gross. There was food left in the window sills, hangers with hair hanging off of them on the back of the bathroom door, the bathroom floor had mounds of dirt and hair on it and the counters were sticky, lastly none of the tvs were set up.
Stayed 3 nights in Jul 2025