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Sonesta ES Suites Cincinnati - Sharonville West

3.0 star property

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Exterior
Front of property
Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down duvets, desk, laptop workspace
BBQ/picnic Area
Hypo-allergenic bedding, down duvets, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Gym

Explore the area

View in a map
11689 Chester Rd, Sharonville, OH, 45246
  • Sharonville Convention Center
    ‪15 min walk‬
  • Winton Woods Park
  • Topgolf
    ‪4 min drive‬
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    ‪28 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 King Bed

7.4 out of 10
Good
(64 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace (Loft)

Suite, 2 Bedrooms, Fireplace (Loft) | Hypo-allergenic bedding, down duvets, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace (Loft)

7.0 out of 10
Good
(27 reviews)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Penthouse, 1 King Bed, Fireplace (Loft Suite)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Premium Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Studio Suite, 1 Queen Bed, Kitchen (Mobility, Roll in Shower)

7.0 out of 10
Good
(4 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby sitting area

Sonesta ES Suites Cincinnati - Sharonville East

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1004)
The price is CHF 128
for 1 room
includes taxes & fees
22 Aug - 23 Aug
Sonesta ES Suites Cincinnati - Sharonville East

About this property

Sonesta ES Suites Cincinnati - Sharonville West

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, an outdoor tennis court and coffee/tea in a common area. Housekeeping is available on request.
Sonesta ES Suites Cincinnati - Sharonville West offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Rooms open to balconies. This accommodation has separate sitting areas and includes dining tables and kitchen islands. Beds feature down duvets. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Cincinnati - Sharonville West. During your stay, you'll be within walking distance of Sharonville Convention Center. Free WiFi in public areas, free self-parking and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes an outdoor tennis court, a 24-hour gym and basketball
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 12 minutes on foot from Sharonville Convention Center and a 2-minute drive from UC Health Primary Care
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sonesta ES Suites Cincinnati - Sharonville West offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness centre. There's a snack bar/deli on site. A 24-hour business centre and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Cincinnati - Sharonville West. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Sharonville hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Outdoor pool
  • Outdoor tennis court
  • Volleyball

Family friendly

  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • High-pile carpet in room
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible van parking

More

  • 18 buildings
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1985
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

This property's breakage deposit is refundable after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta ES Suites Cincinnati - Sharonville West.

Property is also known as

Residence Inn Marriott Cincinnati North-Sharonville
Residence Inn Marriott Hotel Cincinnati North-Sharonville
Residence Inn Marriott Cincinnati North-Sharonville Aparthotel
Sonesta ES Suites Cincinnati Sharonville West Aparthotel
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Sharonville West Aparthotel
Sonesta ES Suites Sharonville West
Residence Inn by Marriott Cincinnati North Sharonville
Sonesta ES Suites Sharonville
Sonesta ES Suites Cincinnati Sharonville West
Sonesta ES Suites Cincinnati - Sharonville West Hotel
Sonesta ES Suites Cincinnati - Sharonville West Sharonville

Sonesta ES Suites Cincinnati - Sharonville West Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 355 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 128 out of 1000 reviews
Rating 2 - Terrible. 181 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Una

Stayed 1 night in Mar 2025

6/10 Okay

Dionna

Business traveller
Liked: Cleanliness, staff & service, room comfort
Toilet backed up had to go to the lobby to remind them my toilet was clogged to have a working toilet. Once he came said he would be right back with a trash bag and we are still waiting for him to come back lol. Hotel served it's purpose
Stayed 2 nights in May 2025

4/10 Poor

Bobbi

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I was never informed that there was no hot water at the property and I feel like I paid what I normally pay to stay there, which is pretty ridiculous. I was there with a baby. I would have just boiled some water to put in the tub and give her a bath, but the tub was filthy. I had to was myself and my baby quickly at the sink for the duration of my stay. The carpet was disgusting. I was pretty disappointed.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elhadj

Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in May 2025

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The rooms were clean and large the other patrons were very rude in being loud until 2:30 in the morning, the staff was very rude when asked for bowls and utensils at breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice little hotel, it was really spacious and clean. It has a nice kitchen area with everything you’ll need. I'd definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities, room comfort

Little disappointed

The table wasnt clean. A little outdated. Otherwise, quiet safe stay.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamarcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

Melissa

Disliked: Property conditions & facilities
I hate even leaving a negative review for anyone because I always try to find the positive in any situation. But I have to say I was super disappointed in this location because we had two rooms, one for us and I've for our brothers and and nephew. Both rooms were infested with cockroaches. Or brothers was way worse and he took pictures for proof. When we went go to the front desk to have our room switched, the staff said the hotel grounds were under construction so that may be why (not likely) and they said that their hotel was completely booked and they couldn't give them a new room until the next day (after 2 pm) when other reservations had checked out. so we had to stay in these rooms because there was no other location and we could go to because we couldn't afford it. We were from out of town and there for a wedding and had to stay in rooms that were infested. Not acceptable. This was really disappointing and we were told we would be refunded a night and we are still waiting for that to go thru along with the 100.00 deposit they put a hold on in the accounts. Please use caution getting a room here. The hotel looks great online and had positive reviews but it is not the truth. Be careful choosing this location.
Stayed 4 nights in Apr 2025

2/10 Terrible

Brittany

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
The front desk staff were slightly rude when informed of ants in my room as well as dirty towels.
Stayed 3 nights in Apr 2025

6/10 Okay

Richard

Travelled with family
Average. Couch was very very dirty. 2 towels for 4 guest for 2 days.
Stayed 2 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled severely of mold and cigarette smoke. Trash from previous guest was still in room
Stayed 2 nights in Apr 2025

2/10 Terrible

Seren

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE! Worst hotel experience I have ever had. I checked in and everything was fine, paid the $100 deposit. I was excellent guest when others were blaring the TV or outside with large groups of teenagers yelling so loud you can hear it in your room. Stomping feet above me etc. Since I was already there with all my items moved into the room I decided to extend my stay 2 days, I called the night before and asked what I needed to do and was informed to pay another $100 deposit, that's fine. Next day I go in to pay my deposit with the exact card I used upon my initial arrival and after the women with glasses looked at my card she told me to swipe it. Then immediately said it didnt go through swipe it again. I said no and checked my account and of course the money did come out I showed this to her and asked why would she ask me to repeatedly swipe my card? She said she didn't receive anything, and that I could come back in a hour and try my card again?! Why would I pay you another $100 when you didn't get it at first! I repeatedly asked her to try and solve issue because I'm out $100 and my room fee for 2 nights and you tell me you can't do anything and smile almost laughing at the situation. She refused to call her manager stated she didn't want to bother them, she had no problem with stealing my money and offering no solution. I LITERALLY HAD TO CALL THE POLICE to get a written statement saying I didn't stay at this location, so I could dispute. Still haven't got my money back.
Stayed 2 nights in Apr 2025

4/10 Poor

Thomas

Stayed 2 nights in Apr 2025

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was an alright place
Stayed 13 nights in Mar 2025

6/10 Okay

jo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited linens. Outdated, worn
Stayed 2 nights in Apr 2025

8/10 Good

Chelsey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I thought the hotel was nice, only a couple issues for me was, unable to get room cleaned during the 5 days we stayed due to their, only clean once a week policy. The front door leaked cold air but they are renovating so I’m sure that’ll be fixed eventually. Unfortunately had to hear people outside one evening until early hours but thankfully we just kept the fan on all night to drown them out. Overall, a nice stay. I’d stay here again.
Stayed 6 nights in Apr 2025

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the convenience that the property was open 24 hours. I didn't like that we didn't receive any cleaning service for room or wasnt supplied with additional towels and wash cloths.
Stayed 4 nights in Apr 2025

10/10 Excellent

Donté

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the experience and hospitality. Will be returning soon.
Stayed 1 night in Apr 2025

10/10 Excellent

Lindsey

Liked: Amenities, property conditions & facilities
I didn’t know how to work the thermostat so when I called down they sent up the maintenance man, Joe I think, he came up within a minute and taught me how and made sure it was working and then even came back and checked to make sure it was working properly still. Very nice staff and very cute rooms. Would definitely stay at this place again!
Stayed 1 night in Apr 2025