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Gamma Ciudad Juarez

3.5 star property
VIP Access

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Photo gallery for Gamma Ciudad Juarez

Lobby
Interior entrance
Seasonal outdoor pool
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Lincoln No. 722 Zona Pronaf, Ciudad Juárez, CHIH, 32315
  • Place, Plaza de las Americas
    ‪2 min walk‬
  • Place, Ciudad Juárez Art Museum
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪10 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Front of property

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Gamma Ciudad Juarez

This smoke-free hotel features a restaurant, a health club and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, 24-hour room service and a seasonal outdoor pool.
Gamma Ciudad Juarez offers 162 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This accommodation is furnished with king sofa beds. Beds feature down duvets and premium bedding. Televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Gamma Ciudad Juarez. During your stay, you're just a quick walk from Plaza de las Americas. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from Plaza de las Americas and 4 minutes on foot from Ciudad Juárez Art Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Gamma Ciudad Juarez offers its guests a health club and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 16490 square feet (1532 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the business-friendly Gamma Ciudad Juarez. Limited free parking is available on a first-come, first-served basis. A complete renovation of Gamma Ciudad Juarez was completed in July 2022.

This Colonial Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.
On-site venue – Overlooking the pool and garden, this buffet restaurant specialises in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 399 for adults and MXN 210 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16,490 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • King sofa bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 748 per pet, per night, plus a deposit of MXN 3500 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 399 for adults and from MXN 210 for children
  • Pet deposit: MXN 3500 per stay
  • Pet fee: MXN 748 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gamma Ciudad Juarez Hotel
Best Western Plus Plaza Juarez Ciudad Juarez
Best Western Plus Plaza Juarez Hotel
Best Western Plus Plaza Juarez Hotel Ciudad Juarez
Hotel Plaza Juarez Ciudad Juarez
Hotel Plaza Juarez
Plaza Juarez Ciudad Juarez
Plaza Juarez
Ramada Ciudad Juarez Hotel Ciudad Juarez
Gamma Hotel
Gamma Ciudad Juarez Hotel
Gamma Ciudad Juarez Ciudad Juárez
Gamma Ciudad Juarez Hotel Ciudad Juárez

Gamma Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1012 reviews
Rating 8 - Good. 172 out of 1012 reviews
Rating 6 - Okay. 71 out of 1012 reviews
Rating 4 - Poor. 40 out of 1012 reviews
Rating 2 - Terrible. 55 out of 1012 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

jose

Stayed 1 night in Nov 2025

10/10 Excellent

gardenia

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

cindy teodora

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in town
Stayed 1 night in Dec 2025

10/10 Excellent

cindy teodora

Liked: Cleanliness, property conditions & facilities
Best place to stay in town I love it
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Room clean and spacious, staff very friendly and overall great stay and secure.
Stayed 1 night in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Nov 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, nos gusto....nos volvemos a quedar
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Stayed 1 night in Nov 2025

10/10 Excellent

Marcos DANIEL, EL PASO

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito y buen lugar
Stayed 1 night in Nov 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

2/10 Terrible

Carlos

Stayed 1 night in Nov 2025

10/10 Excellent

Shirlyne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not at this time
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcelo

Stayed 1 night in Nov 2025

10/10 Excellent

ISRAEL

Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

manuel

safe
Stayed 1 night in Oct 2025

8/10 Good

manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
liked everything will be back soon
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Nov 2025

8/10 Good

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Overall, my stay was pleasant, and the hotel had many nice aspects. The room itself was comfortable and well-maintained. A significant plus is the hotel's location, with two malls conveniently located very close by, which was great for shopping and dining options. However, there were a few issues that impacted my experience. One significant drawback was the need to walk outdoors to access the room. In the current cold weather, this was quite uncomfortable. Finally, there was noticeable humidity in the room, which was a bit of a minor annoyance. Despite these points, the friendly staff and other amenities made for an acceptable stay. *Pool is closed
Stayed 1 night in Nov 2025

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room private parking, big TV everything works as it should
Stayed 1 night in Nov 2025

2/10 Terrible

Victor

Stayed 1 night in Nov 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Love it here
Stayed 1 night in Nov 2025

10/10 Excellent

Angeles

Stayed 3 nights in Nov 2025