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Hotel Chula Vista

3.0 star property

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Photo gallery for Hotel Chula Vista

Exterior
Fountain
Outdoor pool
Junior Suite | Private kitchen
Interior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
Paseo Triunfo De La Republica No. 3555, Col. Universidad, Ciudad Juárez, CHIH, 32451
  • Paso del Norte Cultural Center
    ‪9 min walk‬
  • Paso del Norte International Bridge
    ‪5 min drive‬
  • American Consulate
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | View from room

Double Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

View from room

Junior Suite

  • City view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | View from room

Double Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Chula Vista

Hotel in Ciudad Juárez with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and a 24-hour front desk.
Hotel Chula Vista offers 102 accommodations with complimentary bottles of water and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This Ciudad Juárez hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Chula Vista, you'll be within walking distance of Paso del Norte Cultural Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a lift
  • 6 minutes by car from Paso del Norte International Bridge and 9 minutes from American Consulate
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Chula Vista also features an outdoor pool, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Ciudad Juárez hotel is smoke free.

On-site venue – restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 349
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chula Vista

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: MXN 349 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chula Vista Ciudad Juarez
Chula Vista Ciudad Juarez
Hotel Chula Vista Hotel
Hotel Chula Vista Ciudad Juárez
Hotel Chula Vista Hotel Ciudad Juárez

Hotel Chula Vista Reviews

Reviews

6.0
Rating 10 - Excellent. 31 out of 152 reviews
Rating 8 - Good. 30 out of 152 reviews
Rating 6 - Okay. 26 out of 152 reviews
Rating 4 - Poor. 24 out of 152 reviews
Rating 2 - Terrible. 41 out of 152 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Heriberto

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not really what I want for the money I spent
Stayed 1 night in Jan 2025

2/10 Terrible

FERNANDO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keyless entry

The keys did not work but no worries you can open the locked door through a window that is not locked so anyone at any time can just go into your room
Stayed 2 nights in Nov 2024

2/10 Terrible

Sammantha

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Moisés

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Oscar

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

humberto

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el agua apesta y las personas de seguridad prepotentes
Stayed 1 night in May 2024

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that was given the key didn’t work and we had to open the window to get into our room each time. They didn’t change us to a room. When they wanted to change us we were told that they rented the room already. We had to just deal with it. The beds were hard like we slept on a board. I would not suggest the motel. I will never stay here again. It seems when you get a room on these online sites they give you the worst rooms with problems.
Stayed 3 nights in Sep 2023

2/10 Terrible

Eric

Stayed 1 night in Jul 2023

6/10 Okay

Luis C

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is outdated and rooms are dated. Staff is nice and accommodating as possibly. Room i had was dirty only one light bulb in shower area and one in main. Area. Bathroom was dark and dingy. The tv was going on and off. No ice machine at all. And if you have an emergency at night.. good luck the phones in the rooms where not working.
Stayed 1 night in May 2023

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
This has to be the worst hitel I have stayed in. The room had no towels, no hot water, no soap, the TV did not work. And they gave us the room with giving us a key. The hotel was nothing that was on the web site. The information posted on web site was out dated and not correct. I will say that after complaining to Expedia, the management offered to upgrade us to a suite, but at that point it was to late and I booked hitel at other location. I never got refund and customer support with Expedia was the worst. My rate of all was -100. Please do not stay at this location. You have been warned.
Stayed 2 nights in May 2023

2/10 Terrible

Jaime

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Manuel

Liked: Staff & service, amenities
Very friendly environment
Stayed 8 nights in Mar 2023

2/10 Terrible

SONIA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, noise, old
Stayed 1 night in Dec 2022

4/10 Poor

Tom

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Alfredo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I like the area was close to all stores and parks but the hotel was horrible staff was so rude
Stayed 1 night in Jul 2022

6/10 Okay

Omar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2022

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I got the hotel around 5:00 pm . I walked into the lobby. They ask me for my ID they got a copy . Later they asked me for a deposit of 200 pesos equals to 10 dlls that was for the security it the key plus the tv control. Later a security escorted me to the room . Buy the key didn’t work at all this happened three times . Then he asked me. If you don’t like you can cancel the room, of course I canceled the room but I didn’t get any refund because I did my reservation throu Expedia . I called Expedia but unfortunately they never answer as well.
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed a night here because we were having to fly out of juarez and needed a hotel to stay. The staff was super friendly but the place needs some remodeling. The pillow cases seem extremely worn out to the point they’re yellow. The towels to use for the shower were damp. And in the morning when we woke up some had a few mosquito bites. Or so we hope it was..
Stayed 1 night in May 2022

2/10 Terrible

Rafael

Stayed 1 night in May 2022

8/10 Good

Yves, Brooklyn

It was ok
Stayed 1 night in Apr 2022

8/10 Good

Israel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2022

4/10 Poor

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

4/10 Poor

Miguel

Travelled with family
Disliked: Amenities, property conditions & facilities
It was small n modest
Stayed 1 night in Nov 2021