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iStay Hotel Ciudad Juarez

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Relax and socialize in our spacious atrium, featuring a central gazebo, comfortable seating areas, and balconies with outdoor spaces.
Relax by the pool in our spacious atrium, surrounded by lounge chairs and lush greenery.
Relax in the spacious lobby with high ceilings and large windows, featuring comfortable seating areas and a stylish coffee table.
Relax in comfort with a large bed, a full-length mirror, and a convenient coffee maker.
Classic hotel with a central entrance, evenly spaced windows, and a prominent clock tower.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte Cultural Center
    ‪12 min walk‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.2 out of 10
Good
(12 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(9 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(35 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(27 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Standard

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Standard

In-room safe, desk, soundproofing, iron/ironing board

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Quadruple Room Deluxe

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Deluxe

In-room safe, desk, soundproofing, iron/ironing board

Single Room Deluxe

  • Sleeps 2
  • 1 Double Bed

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4.4 out of 5, Excellent, (1603)
The price is CHF 83
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About this property

iStay Hotel Ciudad Juarez

Central hotel connected to a shopping centre in Ciudad Juárez with free parking
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with a safe and free newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at iStay Hotel Ciudad Juarez. During your stay, you'll be connected to a shopping centre and just a quick walk from Hospital de la Mujer. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute drive from Paso del Norte International Bridge and 9 minutes from American Consulate
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly iStay Hotel Ciudad Juarez. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
IStay Delicious – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 180 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • iStay Delicious

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • Stereo

Family friendly

  • Babysitting
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 825,397 square feet of conference space

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch plasma TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 180 for adults and from MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

iStay Hotel Ciudad Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 623 out of 1032 reviews
Rating 8 - Good. 205 out of 1032 reviews
Rating 6 - Okay. 96 out of 1032 reviews
Rating 4 - Poor. 52 out of 1032 reviews
Rating 2 - Terrible. 56 out of 1032 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean and delicious breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Araceli

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

marisela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Luisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super nice this was our third time staying here
Stayed 2 nights in Apr 2025

10/10 Excellent

Bryan

Stayed 1 night in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Bilhan

Business traveller
Stayed 2 nights in Apr 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 1 night in Apr 2025

8/10 Good

Mayte

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jahel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Selene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times & I feel comfortable & enjoy the stay every time.
Stayed 2 nights in Apr 2025

10/10 Excellent

bernabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Adalberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Joe J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's in busy area. Plenty of places to walk to.
Stayed 2 nights in Mar 2025

10/10 Excellent

Armando, EL PASO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff excellent service
Stayed 2 nights in Mar 2025

2/10 Terrible

Martin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nooo good
Stayed 1 night in Mar 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time we stay here it’s amazing quiet and super comfortable. 10/10
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything great just ac unit not working properly
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Mar 2025

4/10 Poor

William Todd

Stayed 1 night in Mar 2025

2/10 Terrible

Liz Belia

Stayed 3 nights in Mar 2025

4/10 Poor

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
El personal muy amable, el lugar es limpio,accesible, seguro.mall,restaurant,caffee a solo pasos del edificio. el problema es el PESIMO MANTENIMIENTO DEL CLIMA ARTIFICIAL. Mi última visita tuve que cambiar 3 habitaciones diferentes porque ninguna servía la calefacción . El problema es recurrente por que no soy la única persona que ha experimentado el problema. NO RECOMIENDO un hotel donde NO ponen como prioridad el mantenimiento básico de sus instalaciones.
Stayed 1 night in Feb 2025