2/10 â UngenĂŒgend
Gina P.
7. Aug. 2025
We booked this unit for a short weekend stay and chose it specifically because it advertised A/C. When we arrived, the unit was 78F and only got hotter. Despite multiple messages to Vacasa starting the evening we checked in, the issue was never resolved and the temperature never dropped below 78F for the entirety of our stay.We heard from Vacasa that their local team had been notified, but no one ever came. The airflow was so minimal it was impossible to sleep comfortably. A basic amenity that was a key reason we booked this property was non-functional, and we received no in-person support. For the price we paid (nearly 900 for two nights), this was incredibly frustrating and disappointing.This unit might be fine during cooler seasons, but I would not recommend booking it in summer or relying on Vacasaâs support if something goes wrong. Weâve requested a refund and hope Vacasa takes this feedback seriously, because guests deserve to feel comfortable in the space they paid for.
Gina P.
Aufenthalt von 2 NĂ€chten im Juli 2025