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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Lobby
Indoor pool
Exterior
Suite, 2 Queen Beds, Accessible, Non Smoking | Lobby sitting area
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, Kaiser Permanete Medical Center
    ‪6 min walk‬
  • Place, AMF Brookgate Lanes
    ‪14 min walk‬
  • Place, North Park Care Center
    ‪18 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to Big Creek Reservation. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Lake Erie and 13 minutes from Progressive Field
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 547 out of 1163 reviews
Rating 8 - Good. 293 out of 1163 reviews
Rating 6 - Okay. 161 out of 1163 reviews
Rating 4 - Poor. 80 out of 1163 reviews
Rating 2 - Terrible. 82 out of 1163 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jill

Stayed 1 night in Oct 2025

8/10 Good

Cheryl, conneaut

Travelled with family
Liked: Cleanliness, staff & service, amenities
Microwave was not plugged in or able to where it was located....refrigerator made a ticking sound all night. Maintenance checked it but still could hear ticking. Nice bed. Squishy pillows. Loved extended parking option for vehicle security while on our trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities
Clean room friendly staff
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were not impressed at all. There were no paper towels or soap for the kitchenette sink and only one tiny bar of soap for the bathroom sink for 5 of us. The sheets were old & dirty and had red marks on them. The floors had cracks in them. There was no shelf in the shower to put anything and there was mold on the bottom, and no hook behind the door to hang towels. The mattress for the sofa bed was absolutely disgusting with crumbs and stains all over it. The fridge was dirty and the doors opened the wrong way. And one of the two big windows in the room had frosted glass and you couldn't even see out. The staff was not particularly friendly at all and it was a chore every day just to get new towels for the 5 of us. Most of the time, no one was at the front desk to help anyway. The breakfast attendant was wonderful and friendly even though the food options left a lot to be desired. The pool was fine and a good size and the room was a very good size. We won't be coming back or recommending it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Fred

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gayle

Stayed 1 night in Oct 2025

10/10 Excellent

Domenica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Excellent breakfast .more emphasis on nutritional food .Good to see this transition
Stayed 1 night in Sep 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and safe. Extremely affordable overnight rate for zoo trip.
Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My flight arrived close to midnight, so I especially appreciated the 24-hour airport shuttle, even though it appears to be a private vehicle & driver contracted by the hotel. It was a small sedan, so families and larger groups need to ask if that’s the only vehicle available for shuttle. This hotel is older, but I found the bed to be comfortable and the breakfast to be adequate with a few hot items.
Stayed 1 night in Sep 2025

8/10 Good

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly picking me up from the car rental and dropping off the next morning at the airport in a timely manner actually in the morning they were early. Breakfast was good on time and hot. I would definitely stay again. From outside looks sketchy but don’t judge a book by its cover. Nice place
Stayed 1 night in Sep 2025

6/10 Okay

Cindy

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
No one at front desk to check in. Open doors after 10pm. No security
Stayed 1 night in Oct 2025

8/10 Good

Ernestine

Liked: Cleanliness, staff & service
Staff very friendly and helpful. Shower drainage needs work and kitchenette needs better light. Room was clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gloria

Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Everyone was very accommodating.
Stayed 1 night in Sep 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and perfect!
Stayed 1 night in Sep 2025

8/10 Good

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Liked the shuttle service
Stayed 1 night in Sep 2025

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service
Affordable option with nice staff
Stayed 6 nights in Sep 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Donna, Stony Brook

Liked: Cleanliness, property conditions & facilities
Hotel was clean and convenient
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyrone, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2025

4/10 Poor

Charles

Travelled with family
Disliked: Staff & service, property conditions & facilities

Remodel not doing them any favors

Even allowing for remodel... Fit and finish terrible. Missing light bulbs, bed had no dust ruffle or spread. Minimum sheet and blanket. Dark colors, poor lighting, felt more like a cell or dorm room than bedroom. Not sure room was complete. Batherom shower shelf barely attached. Did not match pics from booking site at all. Late night staff barely able to communicate. Tried to say I had two rooms booked despite my showing him receipt clearly showing only one.
Stayed 1 night in Sep 2025