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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Lobby
Exterior
Suite, 2 Queen Beds, Accessible, Non Smoking | Lobby sitting area
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, Kaiser Permanete Medical Center
    ‪8 min walk‬
  • Place, AMF Brookgate Lanes
    ‪16 min walk‬
  • Place, North Park Care Center
    ‪19 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(35 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

7.6 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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Lobby
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includes taxes & fees
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About this property

Best Western Airport Inn & Suites Cleveland

This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to Big Creek Reservation. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from Cleveland Metroparks Zoo and 13 minutes from Lake Erie
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 562 out of 1201 reviews
Rating 8 - Good. 300 out of 1201 reviews
Rating 6 - Okay. 168 out of 1201 reviews
Rating 4 - Poor. 88 out of 1201 reviews
Rating 2 - Terrible. 83 out of 1201 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean throughout with warm and friendly staff. The breakfast was better than most hotel free breakfasts with fresh fruit and good coffee.
Stayed 1 night in Dec 2025

4/10 Poor

Christine

Liked: Staff & service
Stayed 1 night in Dec 2025

10/10 Excellent

Venisa

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice staff friendly and everything was enjoyable
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Dec 2025

10/10 Excellent

Jannette

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel was a very pleasant surprise and a true gem. First of all, Evans at the front desk, who checked me in, was incredibly kind and helpful. The hotel smelled fresh and was clean upon entering, which made a great first impression. My room was very clean, spacious, and smelled wonderful. I stayed for six days, and my grandkids enjoyed the breakfast every morning before school—such a convenient perk for families. The pool was also clean and warm. Overall, I was very pleased with my stay and would definitely return. Highly recommend!
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My parents flew in, they were very flexible with the shuttle service. Decent breakfast.
Stayed 4 nights in Oct 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courtious staff
Stayed 1 night in Nov 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very accommodating, our flight had been cancelled, they provided quick and easy shuttle service and gave a great recommendation on a place to grab a bite to eat. Very accommodating and friendly staff. Would stay again.
Stayed 1 night in Nov 2025

4/10 Poor

Anna

Disliked: Cleanliness, amenities, property conditions & facilities
The airport shuttle took 35 minutes to get there, but the driver kept lying to say she was only 6 minutes away so I had to wait outside in 20° weather at midnight. When I called to make sure I hadnt missed the driver, the hotel clerk called the driver to ask where she was and tell her I was outside and really cold because Id been waiting so long. The driver laughed.
Stayed 1 night in Dec 2025

6/10 Okay

Ivan

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The place has potential to be a cheaper option to pricier hotels. They need to do a better job cleaning the place. The young lady who worked the front desk on the evening of November 28th was very kind and went above and beyond to try to make our stay pleasant. Give her something to work with.
Stayed 2 nights in Nov 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled bad with no bed spread very uncomfortable bed. All around dirty hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin L

Liked: Cleanliness, staff & service, amenities
Breakfast was good, staff was attentive, I was very pleased!
Stayed 2 nights in Nov 2025

6/10 Okay

Wesley

Travelled with family
Liked: Cleanliness
Sink was backed up, not draining properly. No place to place soap in the shower, no shelving, no nothing, just a shower, shower head, and the pump shower gel they provide. One roll of toilet paper, just a low budget Best Western. Won't stay here next time. Breakfast was trash too!
Stayed 1 night in Nov 2025

8/10 Good

JIM

Stayed 1 night in Nov 2025

8/10 Good

JIM

Liked: Cleanliness
Close to airport with shuttle service and extended parking
Stayed 1 night in Nov 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly. The room was clean and spacious and we had a good stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Nov 2025

10/10 Excellent

Rick

Stayed 1 night in Nov 2025

6/10 Okay

Brandi

Stayed 1 night in Nov 2025

4/10 Poor

Omar

Stayed 3 nights in Nov 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was really good and a nice selection. The beds were probably the only thing we weren't happy about, but everyone has their own level of comfort. We have stayed here many times. It has improved each year as the remodel continues. Very convenient to our work location.
Stayed 4 nights in Nov 2025

4/10 Poor

rodney, Massillon

Disliked: Property conditions & facilities
Advertised free parking find out just for nights stay 40 dallies to leave car while on trip . Call the hotel for our pickup from airport to take back to hotel to get car. They took an hour to get someone theire
Stayed 1 night in Nov 2025