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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Lobby
Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Suite, 2 Queen Beds, Accessible, Non Smoking | Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, Kaiser Permanete Medical Center
    ‪8 min walk‬
  • Place, AMF Brookgate Lanes
    ‪16 min walk‬
  • Place, North Park Care Center
    ‪19 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with 24-hour fitness centre and indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to Big Creek Reservation. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by car from Cleveland Metroparks Zoo and 13 minutes from Lake Erie
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 553 out of 1174 reviews
Rating 8 - Good. 295 out of 1174 reviews
Rating 6 - Okay. 163 out of 1174 reviews
Rating 4 - Poor. 81 out of 1174 reviews
Rating 2 - Terrible. 82 out of 1174 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Erin

Stayed 1 night in Oct 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this Best Western following an unexpected late night flight cancellation and was impressed by the level of service and hospitality. The staff were attentive and went out of their way to ensure a smooth and comfortable experience. The complimentary shuttle was prompt and efficient, and the driver was courteous and welcoming. My room was clean, quiet, and featured a full kitchenette that added to the convenience of my stay. Overall, this hotel exceeded expectations and provided much-needed comfort during a very stressful travel situation. Highly recommended!
Stayed 1 night in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle was prompt, friendly and helpful. The front desk staff answered all of my questions. They scheduled the shuttle for me and helped me when I returned fromy trip.
Stayed 1 night in Oct 2025

6/10 Okay

Scott, Mansfield

Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the airport!
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Karen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Layover stop. Minimal food options including those on early flights.
Stayed 1 night in Oct 2025

2/10 Terrible

Arpitha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
stay at Best Western in Cleveland , booked through Expedia. Unfortunately, the experience was extremely disappointing and far below acceptable standards. From the moment we arrived: The hotel had a strong unpleasant odor throughout the property. The room was in very poor condition. Instead of an actual shuttle, a regular car picked us up, which was not what was advertised. Shockingly, we found blood stains on the comforter, which was only replaced after we complained. We later discovered mold in the bathroom, and when we brought it to the staff’s attention, they acted as if it was normal. These conditions are completely unacceptable for a paid stay and pose serious health and safety concerns. We did not receive the standard, cleanliness, or service that was promised at the time of booking.
Stayed 1 night in Oct 2025

6/10 Okay

Marirose

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Meh

This was a stay for my birthday. We specifically booked this for the pool. However, the pool was very cloudy and not clean- with bugs and hair floating around, dirty bandaids etc. There were dead bugs by the drain in the pool area. Overall just looked like the place wasn’t maintained. It seemed to be under construction when we went. The room was okay- not super clean but not horrible- no bugs or anything. Mattress was very firm and uncomfortable. The hotel breakfast was good. Lots of options available. At one point we went to get in our car and one of the workers was touching it? Overall not great. I would find somewhere else to stay next time.
Stayed 2 nights in Sep 2025

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service
Clean room. Overall average stay in a good location outside of the city.
Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very convenient to the airport. A great solution for long term parking for a stay and fly. Elaine the driver is very friendly in the pick up and drop off at the airport. Our flight was before the breakfast so we couldn't partake. I would use this property again.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Karine

Liked: Cleanliness, staff & service, amenities
It is very close to the airport and they have a free shuttle. Staff was kind enough. For the price, I was just a bit shocked. It was clearly renovated but it felt so " cold" ( not literally) and , it still has an old vibe to it. That being said, it was clean, it is close to the airport - they have a free shuttle. It is just somehow not what I expected.
Stayed 1 night in Oct 2025

6/10 Okay

Kelly

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The bathroom was not very clean and smelled like urine. The staff was great though, and very helpful, friendly, and responsive to my needs for a shuttle.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cle airport

Great value for the mini and very close to airport
Stayed 1 night in Oct 2025

6/10 Okay

Bianka

My bathroom wasn’t clean, sink had hair, makeup, and toothpaste in it still. Was gross. Staff was friendly at check in.
Stayed 1 night in Oct 2025

6/10 Okay

Lindsay

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Marlene

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Left out for an event and came back three was stuff all over the floor in front of my door. Too tired to call someone from housekeeping. But the next morning going to breakfast the stuff was still there.
Stayed 1 night in Oct 2025

10/10 Excellent

Reid

Stayed 2 nights in Oct 2025

6/10 Okay

Shelly

Travelled with family, Travelled with family and small children
Staff was nice enough. Although we were told coffeee/tea area open 24 hours a day but I tried to get a cup of coffee on my way out around 11 and they had it closed since 9 am. Not a comfortable sleep as beds are the old creaky spring mattresses and the blankets were thin.
Stayed 1 night in Oct 2025

8/10 Good

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every nice and. Clean
Stayed 1 night in Oct 2025

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice
Stayed 2 nights in Aug 2025

6/10 Okay

Jill

Stayed 1 night in Oct 2025

8/10 Good

Cheryl, conneaut

Travelled with family
Liked: Cleanliness, staff & service, amenities
Microwave was not plugged in or able to where it was located....refrigerator made a ticking sound all night. Maintenance checked it but still could hear ticking. Nice bed. Squishy pillows. Loved extended parking option for vehicle security while on our trip.
Stayed 1 night in Oct 2025