Crowne Plaza Cleveland at Playhouse Square by IHG

3.5 star property

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Photo gallery for Crowne Plaza Cleveland at Playhouse Square by IHG

Breakfast, lunch and dinner served
Exterior
Exterior
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

View in a map
1260 Euclid Ave, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪6 min walk‬
  • Place, Rocket Arena
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪18 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(85 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(11 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(23 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(49 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(11 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Crowne Plaza Cleveland at Playhouse Square by IHG

Hotel with an indoor pool, a quick walk to Cleveland State University
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Cleveland at Playhouse Square by IHG offers 204 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Crowne Plaza Cleveland at Playhouse Square by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Progressive Field. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Cleveland State University and 7 minutes on foot from Progressive Field
Crowne Plaza Cleveland at Playhouse Square by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 13079 square feet (1215 square metres) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Cleveland at Playhouse Square by IHG. Parking is available for a fee.

This 3.5-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.
Brel's at Playhouse – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: USD 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brel's at Playhouse

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13,079 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 16.95 per person
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Cleveland Playhouse Square
Wyndham Playhouse
Wyndham Playhouse Square
Wyndham Playhouse Square Hotel
Wyndham Playhouse Square Hotel Cleveland
Cleveland Wyndham
Wyndham Cleveland At Playhouse Square Hotel Cleveland
Wyndham Cleveland At Playhouse Square Ohio
Wyndham Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square Hotel
Crowne Plaza Cleveland Playhouse Square

Crowne Plaza Cleveland at Playhouse Square by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 805 out of 1250 reviews
Rating 8 - Good. 244 out of 1250 reviews
Rating 6 - Okay. 124 out of 1250 reviews
Rating 4 - Poor. 44 out of 1250 reviews
Rating 2 - Terrible. 33 out of 1250 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, except would not honor free breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Stayed 1 night in Jul 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness
This is a very nice hotel, however needs a bit of updating, bathrooms very dated and did have some mold in the calking behind sink. Expedia advertises it had a bar and restaurant, it is a restaurant with a bar, opens at 5 and closes at 10. Pool area very nice and clean. Valet was wonderful as well as the staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert, Apopka

Liked: Cleanliness, staff & service, property conditions & facilities
Crown Plaza is in the Playhouse district and has fine restaurants, shopping, and is within walking distance of the Progressive Baseball Stadium.
Stayed 2 nights in Jul 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, amenities
great staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 4 nights in Jul 2025

6/10 Okay

shelisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service !!! Housekeeping thumbs down 👎
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 1 night in Jul 2025

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were beautiful, as pictured, but the service was the amazing part. Mr. Alex gave us incredible service, and helped us learn where we wanted to go for great food.
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not have parking. We had find a parking garage on the next block.
Stayed 1 night in Jul 2025

10/10 Excellent

ANGELA, Bath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ALEJANDRO

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jervis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very classy, clean, large room. Bed was very comfortable. Staff very friendly and helpful.
Stayed 1 night in Jul 2025

4/10 Poor

TERRY

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Rooms were clean, lighting terrible, no vent fan in the bathroom, room lacked information on local restaurants or attractions, ice machine only available on 11th floor, hallway was very noisy,
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel, rooms and restaurant are excellent. The valet parking at $50 a night is a bit expensive when you can park across the street for so much less.
Stayed 1 night in Jul 2025

6/10 Okay

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked a premium room via Expedia,and was checked into a standard roomview. Explanation was all premium rooms were booked. Hmm, I checked in 20 minutes after the start of checkin. The staff was indifferent.
Stayed 3 nights in Jun 2025

6/10 Okay

Kathryn

Stayed 1 night in Jul 2025

8/10 Good

JAESANG, WASHINGTON

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and service at the hotel. Rooms are a little dated but solid.
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

Jon

Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Stayed 1 night in Jun 2025

10/10 Excellent

Dena

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location downtown. Very friendly staff. Room was new and modern. Very clean
Stayed 1 night in Jul 2025