DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Room, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, TV
Terrace/patio
Reception
Coffee shop
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1111 Lakeside Avenue E, Cleveland, OH, 44114
  • Place, Huntington Convention Center of Cleveland
    ‪6 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪6 min walk‬
  • Place, Huntington Bank Field
    ‪8 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(34 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(39 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 Queen Murphy Bed

Mobility Accessible King Room with Tub and Sofa Bed

  • Sleeps 2

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Mobility)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

One King and One Sofa Bed

8.4 out of 10
Very good
(16 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

One King Bed

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

One Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Two Queen Beds Non-Smoking

8.2 out of 10
Very good
(111 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

High Floor Deluxe Queen Room

  • Sleeps 2

High Floor Deluxe 2 Queen Room

  • Sleeps 4

High Floor Two Room Suite

  • Sleeps 2

High Floor Deluxe King Room

  • Sleeps 2

King Room

  • Sleeps 2

1 King Mob Access W/Tub and Sofa-High Floor

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed, Sofa, Mobility Accessible-Bathtub

  • Sleeps 2

1 King Hearing Access-High Floor-Nonsmoking

  • Sleeps 2

King Room-Hearing Accessible-Non-Smoking

  • Sleeps 2

King Studio

  • Sleeps 2

Queen Room-Non-Smoking

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Hearing Accessible Two Queen Room

  • Sleeps 4

Mobility Hearing Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower and Sofa Bed

  • Sleeps 2

Similar properties

About this property

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside

Hotel with free local shuttle, 8-minute walk to Rock and Roll Hall of Fame
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside offers 379 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside's great location gets high marks from our customers. During your stay, you're just a quick walk from Rock and Roll Hall of Fame. Free WiFi in public areas, a free area shuttle and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 10 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Rock and Roll Hall of Fame and Huntington Convention Center of Cleveland
  • Free local-area shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10389 square feet (965 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside. A free area shuttle within 1 miles is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Stadium 3 Bar and Grill – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Wired Bean – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 1 miles
  • Secured, covered parking on site (USD 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Stadium 3 Bar and Grill
  • Wired Bean

Things to do

  • 24-hour gym

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 10 meeting rooms
  • 10,389 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Built in 1974
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.00 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Cleveland Downtown
DoubleTree Cleveland Downtown Lakeside
DoubleTree Hilton Cleveland Downtown
DoubleTree Hilton Cleveland Downtown Lakeside
DoubleTree Hilton Lakeside
DoubleTree Hilton Lakeside Hotel
DoubleTree Hilton Lakeside Hotel Cleveland Downtown
DoubleTree Lakeside
DoubleTree Hilton Cleveland Downtown Lakeside Hotel

DoubleTree by Hilton Hotel Cleveland Downtown - Lakeside Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 471 out of 1448 reviews
Rating 8 - Good. 319 out of 1448 reviews
Rating 6 - Okay. 304 out of 1448 reviews
Rating 4 - Poor. 208 out of 1448 reviews
Rating 2 - Terrible. 146 out of 1448 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service
Convenient to stadium. hotel VERY dated. Needs remodeling restaurant not open no pool staff was excellent
Stayed 2 nights in Sep 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location for a football game. Walkable to the stadium and all the bars. We had a view of the water, but we also overlooked the main tailgate area and the fans started tailgating early! You'd think it would be quiet up on the 18th floor but we could hear music at 5:30 a.m. The A/C unit was also really loud when it kicked in. Breakfast was a bit expensive for a buffet ($25 per person) but it was also a game day and there's not a lot around otherwise. The drink specials were a great price though.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tyrone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for game day. This was a nice stay. We will be back.
Stayed 2 nights in Sep 2025

8/10 Good

Jay, Eagan

Travelled with family
Old area of Cleveland
Stayed 2 nights in Sep 2025

4/10 Poor

DONNA

Disliked: Staff & service, property conditions & facilities
Convenient but lacking housekeeping. Fan didn't work in bathroom so moisture was present. Housekeeping left towels only two. No washclothes or hand towels or shower mat.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conditions ok. People very nice and helpful. The shuttle was 10/10 and a big reason we chose to stay
Stayed 2 nights in Sep 2025

4/10 Poor

John

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude. No maid service when requested. No towels when requested two times.
Stayed 3 nights in Sep 2025

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator out of order and staff said nothing at check-in so we walked down 3 floors to lobby. Bathroom was dirty behind door and under toilet. Room was by road plenty of noise and on game day the parking lot down behind the wall by railroad tracks was a giant tailgate starting at 7am. The bar on site doesn't have enough chairs for people to sit in and yet they keep broken chairs on site, and the chairs all have covers on them as they are so worn out. The breakfast is overpriced and they have a toaster that must be 20 years old as it takes forever to toast an English muffin. This place is in need of a serious upgrade and we will not stay here again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Erika

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at 8pm did not get settled into my room till 1am.I had to change my room three times due to bathtub having black stains, shower handle fell off doing my shower. Overall place needs updated very dark and gloomy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Stef

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very dated and not very
Stayed 2 nights in Sep 2025

6/10 Okay

Breanna

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was really dusty and generally worn down. The restraunt staff was rude everyday at breakfast. Positives: great location & friendly front desk staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Efstratios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating for my vehicle in terms of parking. Walkable to lake front for coffee/view before continuing on my road trip. Very comfortable/clean room which was REAL welcome after 12 hour drive.
Stayed 1 night in Sep 2025

10/10 Excellent

Lexie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean & spacious, loved the free cookies upon arrival. The use of the complementary shuttle was convenient & saved us a lot of walking, although because we got two different drivers we noticed one was definitely nicer than the other & was willing to take us a bit farther. Stay was great and definitely worth the price!
Stayed 1 night in Sep 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable and clean

Reception staff were fabulous! Entrance and elevators were clean. Room was clean and beds were comfortable. The shower had good pressure. Cons: the light above the sink didn’t work. The toilet was the loudest I’ve ever heard! Not ideal late at night or early in the morning.
Stayed 2 nights in Sep 2025

2/10 Terrible

Briana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very worn down. Our room was disgusting. Dust and mold everywhere.
Stayed 3 nights in Sep 2025

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty when asked to have it cleaned they just made bed. The bathroom doo
Stayed 2 nights in Sep 2025

8/10 Good

rachel

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Tylisha

Stayed 2 nights in Sep 2025

10/10 Excellent

micah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for gameday.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Sep 2025

10/10 Excellent

jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation. Close to everything
Stayed 1 night in Sep 2025

8/10 Good

Tod, Mississauga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value vs other hotels Staff were the stars! Rooms a bit tired but renovations underway Free shuttle was a great value add
Stayed 2 nights in Sep 2025

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

Elevator in parking garage was not working the entire stay yet they charged full $30 rate for parking. Bfast buffet was not good quality. No omeletes on Sunday...they said because of a sporting event. Food options at sports bar on Sunday were 4 items. Carpet has tons of stains throughout. Windows dirty. Wall paper in bathroom discolored and gross. Bed was uncomfortable. Don't stay here if you can avoid it.
Stayed 2 nights in Sep 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Friendly staff, clean rooms, but an older property that could use an update
Stayed 3 nights in Sep 2025