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Wyndham Garden Westlake

4.0 star property

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Photo gallery for Wyndham Garden Westlake

Indoor pool
Point of interest
Lobby
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Place, Huntington Reservation
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Poolside)

Room, 2 Double Beds, Non Smoking (Poolside) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Wyndham Garden Westlake

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and conference space.
Wyndham Garden Westlake offers 267 accommodations with laptop-compatible safes and a safe. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Wyndham Garden Westlake, you'll be within walking distance of Crocker Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 12 minutes by foot from Crocker Park and a 4-minute drive from Lake Erie
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Westlake offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. There's an onsite 24-hour business centre.

Public spaces have free WiFi. Event space at this hotel measures 11001 square feet (1022 square metres) and includes conference space. The business-friendly Wyndham Garden Westlake also features a vending machine, concierge services, and laundry facilities. Free self parking is available.

This Westlake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 35 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 409 out of 1195 reviews
Rating 8 - Good. 203 out of 1195 reviews
Rating 6 - Okay. 220 out of 1195 reviews
Rating 4 - Poor. 177 out of 1195 reviews
Rating 2 - Terrible. 186 out of 1195 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Eileen

Stayed 1 night in Oct 2025

10/10 Excellent

Matt

Stayed 1 night in Nov 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and in good shape the staff was friendly and courteous, the stay was really good
Stayed 1 night in Nov 2025

2/10 Terrible

David, savannah

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Waited 10 mins
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities
Clean room, front desk ladies were helpful and pleasant.
Stayed 1 night in Nov 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was gross not clean, mold on ceiling, pool had trash in it, no bartender at bar.
Stayed 1 night in Nov 2025

4/10 Poor

Dalton

Stayed 3 nights in Nov 2025

10/10 Excellent

Lafawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, everything was clear of dust. The front desk clerk was approachable and very friendly.They even have a inside pool.They are down the street from the movies and a great shopping area. Well I come back again? I sure will.
Stayed 1 night in Nov 2025

10/10 Excellent

Beatriz

Stayed 1 night in Nov 2025

10/10 Excellent

Latana

Travelled with partner
Liked: Cleanliness, amenities
Latisha receptionist was excellent she found the perfect room for us
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Liked: Cleanliness
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Alyssa

Stayed 3 nights in Nov 2025

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a used bar of soap in the shower with hair stuck in it. Clearly the shower had not been cleaned. The office chair in the room was ripped up and the door had to be slammed to get it to lock. I’ve reached out to Wyndham with no replies. I would not stay here again. It was awful.
Stayed 1 night in Oct 2025

8/10 Good

Joel

Liked: Cleanliness, staff & service
Good for the price ( I paid around $50). The pool was closed and on one knew why. The bar closed early, before I got there. At breakfast, around 9am, I was the only one there. The coffee was barely warm I, but my server was very pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

angela

Stayed 1 night in Nov 2025

10/10 Excellent

levin

Liked: Cleanliness, amenities, property conditions & facilities
everything was great. i have 0 complaints
Stayed 1 night in Nov 2025

2/10 Terrible

Terry

Front desk staff was nice enough. The room was ice cold with the AC running. It was 25 degrees outside
Stayed 1 night in Nov 2025

6/10 Okay

Kenny

Disliked: Property conditions & facilities
Didn’t see do not disturb sign other than that quiet clean, cool
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The staff were smiling and prompt in the check in process
Stayed 1 night in Nov 2025

8/10 Good

Gloria Jean, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, loved beinf able to park close to the doors by the elevator, shops and restaurants not far from hotel. Was a great stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dolores

Liked: Cleanliness
Stayed 1 night in Nov 2025

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is extremely rundown. The suite that I had gotten was extremely dark, and one of the lights was loose and fell out of the ceiling. The bathroom was very small and the sink drain did not work so the sink was holding water. There were fake eyelashes on the floor in the hallway and empty pizza boxes. The room next to us had a dog barking for hours. We had left for several hours and came back, and the dog was still barking. After talking to the front desk about the dog at 9:45pm the dog still kept barking till 1:15am. The trim around the drapes was broke and falling off the wall, the AC/heater that was in the room was loose and also falling off the wall. There were multiple stains all over the curtains, along with multiple stains all over the floors in the room and in the hallway. This hotel is absolutely disgusting, I wouldn’t recommend this hotel to anybody. We will never stay here ever again.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

10/10 Excellent

Beatriz

Liked: Cleanliness
I was in room 411, the heat did not work at all. I woke up freezing and never could get it warmer than 66 degrees. The staff was great at the front desk.
Stayed 1 night in Nov 2025

2/10 Terrible

Joseph

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel overall seamed slightly below my minimum expectations as related to cleanliness, customer service, etc. But the first night I felt like something was biting my legs throughout the night. The second night I saw two flea like bugs on the white cheats. And all the next day after I checked out I felt like I had bugs in my pants struggled to sit through meetings and drive 3 hours home . But I felt much better after I stripped on the porch and took a scalding hot shower.
Stayed 2 nights in Oct 2025