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Embassy Suites by Hilton Cleveland Beachwood

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Beachwood

Lobby
Business centre
American cuisine
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
3775 Park East Dr, Beachwood, OH, 44122
  • Pinecrest Plaza Shopping
    ‪1 min drive‬
  • Legacy Village
    ‪5 min drive‬
  • Thistledown Racetrack
    ‪6 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪28 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(97 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Living area | TV

Executive Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Cleveland Beachwood

Hotel in Beachwood with free breakfast and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre.
Embassy Suites by Hilton Cleveland Beachwood offers 216 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Beachwood hotel provides complimentary wired and wireless Internet access. Premium cable televisions are provided. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Beachwood. During your stay, you'll be within walking distance of ETON Chagrin Blvd Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Park East Bar & Grill
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 12 minutes by car from Cuyahoga Valley National Park and 14 minutes from MGM Northfield Park
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Beachwood offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Embassy Suites by Hilton Cleveland Beachwood also features multilingual staff, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Beachwood hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Park East Bar & Grill – This restaurant specialises in American cuisine and only serves dinner.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park East Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 31 2025 to July 31 2025 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Cleveland-Beachwood
Embassy Suites Hotel Cleveland-Beachwood
Beachwood Embassy Suites
Embassy Suites Beachwood
Embassy Suites Hotel Cleveland - Shaker Heights / Beachwood Ohio
Embassy Suites Cleveland-Beachwood Hotel
Embassy Suites By Hilton Cleveland - Beachwood Ohio
Embassy Suites Hotel Cleveland
Embassy Suites by Hilton Cleveland Beachwood Hotel
Embassy Suites by Hilton Cleveland Beachwood Beachwood
Embassy Suites by Hilton Cleveland Beachwood Hotel Beachwood

Embassy Suites by Hilton Cleveland Beachwood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 376 out of 1005 reviews
Rating 8 - Good. 199 out of 1005 reviews
Rating 6 - Okay. 150 out of 1005 reviews
Rating 4 - Poor. 116 out of 1005 reviews
Rating 2 - Terrible. 164 out of 1005 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Cassaundra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many kids cursing and running around ... Never again
Stayed 1 night in Apr 2025

2/10 Terrible

janelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The very worst hotel experience I have ever had in my entire life. My room was not cleaned prior to my arrival. My suite had fried rice and other food scraps all over the bed sheets and had trash everywhere. This included inside the pull out sofa. It looked like a party occurred the night before and they didn’t clean it up. I went to the receptionist and was told they had no more King rooms available and was changed to a room with 2 small double beds. This room was dated but cleaner. This new room had a broken shower head. I then went to use the pool which was advertised and confirmed as open and found a pool closed sign. They had a pool vac/robot cleaning it and were adding chemicals during peak evening hours. I was staying over in Cleveland due to a family members transplant surgery. I had hoped to have a clean place to stay and use the pool to help keep my kids entertained during this difficult time for my family. I’ve stayed in many Embassy Suites all over the country and this specific location does not uphold the Embassy Suite or Hilton brand. I left after being told I would receive a refund due to the poor experience. I went to a local Hilton Garden Inn booked through Expedia and had a great stay. 3 days later I receive an email stating the hotel owner won’t approve the refund now and I ultimately ended up paying for 2 hotels through Expedia on the same night in Cleveland. No other effort had been made to make this right through Expedia or by the hotel.
Stayed 1 night in Apr 2025

4/10 Poor

Alisa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Genita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Just a little expensive wasnt too impressed with breakfast, was ok
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!
Stayed 1 night in Apr 2025

8/10 Good

Harold

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Carrie

Stayed 2 nights in Mar 2025

6/10 Okay

Jeronda

Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sequoia

Stayed 3 nights in Mar 2025

6/10 Okay

Jeronda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom in kitchen nook area had several ants crawling around.

2/10 Terrible

denise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Although this property is going thru renovation, the rooms are so old and stinky, and even though they moved us from one room to another it’s still old and stinky kids here on spring break running through the halls very noisy. WILL NOT BE STAYING HERE EVER AGAIN
Stayed 1 night in Mar 2025

4/10 Poor

Dena

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

2/10 Terrible

Deonsha, cleveland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

4/10 Poor

roberto

Travelled with family
Disliked: Staff & service, amenities
Staff was very rude
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Stayed 1 night in Mar 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Alexus

Stayed 1 night in Mar 2025

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Gary

Like every business..there is lack of help…room lacked enough towels ,called twice, got this hotel for indoor pool,tried several times and were told pool was full,breakfast was good but one person making omelets..
Stayed 1 night in Mar 2025

6/10 Okay

diamond

Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dated and dirty

A very dated, dirty hotel. The room was musty smelling and the vent even had a dryer sheet tucked in it to try to mask the smell. We had no conditioner or body wash. Asked for some. Never got it. Kitchen didnt have cups the first day.
Stayed 2 nights in Mar 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty. No full length mirror. Heater not working properly. Breakfast was terrible
Stayed 1 night in Mar 2025