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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Lobby
Indoor pool, pool loungers
Exterior
Breakfast and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪5 min walk‬
  • Place, Cleveland Clinic Family Health Center
    ‪14 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

7.8 out of 10
Good
(6 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.2 out of 10
Very good
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

8.2 out of 10
Very good
(39 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Rockside

This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Rockside. During your stay, you're just a quick walk from Topgolf. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Topgolf and 11 minutes by car from Progressive Field
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at Embassy Suites by Hilton Cleveland Rockside. Free self parking is available.

This 3.5-star Independence hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Urban Craft – This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (168 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 438 out of 1005 reviews
Rating 8 - Good. 195 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 102 out of 1005 reviews
Rating 2 - Terrible. 126 out of 1005 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the made to order breakfasts. The breakfast area has lots of stations and room to move people through quickly and efficiently. Staff in all areas were extremely friendly and helpful. Kids loved the glass elevator, open hallways to atrium, pool, etc. Rooms were nice and large with space for quiet times (nap) with still space to sit. Managers special was really a neat touch...the kids and adults thought it was cool to have a reason to explore the hotel for drinks and snacks.
Stayed 2 nights in Nov 2025

10/10 Excellent

Janesy

Stayed 3 nights in Nov 2025

8/10 Good

Doug

Stayed 3 nights in Nov 2025

10/10 Excellent

Roman

Liked: Cleanliness, property conditions & facilities
👍
Stayed 1 night in Nov 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for a family trip for thanksgiving for 4 nights. Room was very clean and fresh. Room service daily if you needed it. Great managers reception in the evening and the breakfast was top notch. I will stay here again in the future.
Stayed 4 nights in Nov 2025

2/10 Terrible

Meenaa

Stayed 1 night in Nov 2025

8/10 Good

COREY

Stayed 3 nights in Nov 2025

8/10 Good

MICHAEL

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clealiness
Stayed 2 nights in Nov 2025

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the view from the bedroom. I would definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2025

10/10 Excellent

Meredith

Stayed 1 night in Nov 2025

10/10 Excellent

raza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent - Lisa & Angel both are awesome
Stayed 2 nights in Nov 2025

4/10 Poor

Vickie

Travelled with family and small children
Disliked: Cleanliness, staff & service
1st room was NOT fully cleaned, so we were moved to another room which had a tub with soap scrub and greyish bottom that I had to clean before using. Although bed was comfortable the bedding did not fit and kept coming off of the corners. The comforter that was white appeared to have dirt on it, which was not noticed until we checked for items (gkids toys) and found it dirty. The microwave was filthy on the outside with spray and smead oily substance and glass plate needed to be cleaned. Carpet was stained and items from previous guests were left behind living area end tables. Upon checking out thr welcome staffing was not trained properly and had not updated the computer of the change in room. Lastly, the hotel ran out, yes ran out of kleenex tissue paper. The breakfast had a nice selection, but really didn't eat much from it.
Stayed 3 nights in Nov 2025

2/10 Terrible

Charlesetta

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room refrigerator didn’t work at all, the headboard to the bed wasn’t connected at all once I got in bed and moved pillows it hit my head, wallpaper in room was coming off wall called to front desk twice to complain about it no one picked up the phones. Took photos to show staff but was brushed off like it didn’t matter to them.
Room window
1st bed in room
2nd bed in room looked as if they knew about it and tried to fix it.
Stayed 1 night in Nov 2025

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff! Excellent facility all the way around!
Stayed 1 night in Nov 2025

8/10 Good

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Yugandhar, Hicksville

Stayed 2 nights in Nov 2025

6/10 Okay

Christine

Business traveller
Liked: Staff & service
Disliked: Cleanliness
The hotel seems older. Definitely has some wear and tear. The bed was comfortable but there was a smell like maybe the sheets weren’t changed. We didn’t notice this until the next day. The hotel room definitely could have been cleaned better. Staff was nice. All in all we had a nice time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Stayed 5 nights in Nov 2025

2/10 Terrible

Constance

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The Hotel experience wasn't an Embassy experience. It was as if every one there was having some sort of party. There wasxloud music, running up and down the hallways, the elevator wasn’t working properly. I stayed on the 6th floir and had to take the stairs twice. In taking the stairs there were condom wrapers, trash and a broken camera. We had to beg for towels and wash clothes. I didn’t mention any of this to the front desk due to them only having at times one person and the line to check out was long.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

8/10 Good

Antonio

Stayed 1 night in Nov 2025