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stayAPT Suites Cleveland

2.0 star property

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Courtyard
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Front of property
Full-sized fridge, oven, stovetop, dishwasher
Full-sized fridge, oven, stovetop, dishwasher

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
4415 Frontage Rd NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪1 min walk‬
  • Place, Cleveland State Community College
    ‪20 min walk‬
  • Place, Bradley Square Mall
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

View all photos for Deluxe Suite

Full-sized fridge, oven, stovetop, dishwasher

Deluxe Suite

9.4 out of 10
Exceptional
(40 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite

9.8 out of 10
Exceptional
(13 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Deluxe Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Suite

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

stayAPT Suites Cleveland

Hotel in Cleveland with free parking
This smoke-free hotel features a 24-hour fitness centre, coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and gas grills. Weekly housekeeping is available.
StayAPT Suites Cleveland offers 87 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds and kitchen islands. 50-inch Smart televisions come with satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils.

This Cleveland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at stayAPT Suites Cleveland. During your stay, you're just a quick walk from Cleveland Towne Center. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • Steps from Cleveland Towne Center and a 3-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
As a guest of stayAPT Suites Cleveland, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly stayAPT Suites Cleveland also features a picnic area, coffee/tea in common area, and laundry facilities. Self parking is free.

This Cleveland hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in public areas
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 9:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25.00 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 9:00 PM
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's stayAPT Suites mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

stayAPT Suites Cleveland Hotel
stayAPT Suites Cleveland Cleveland
stayAPT Suites Cleveland Hotel Cleveland

stayAPT Suites Cleveland Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 319 out of 382 reviews
Rating 8 - Good. 44 out of 382 reviews
Rating 6 - Okay. 12 out of 382 reviews
Rating 4 - Poor. 4 out of 382 reviews
Rating 2 - Terrible. 3 out of 382 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

paige

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean facility, staff was friendly and helpful, amenities were more than expected, location is convenient and within walking distance to several stores and restaurants.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vietta

Stayed 7 nights in Nov 2025

10/10 Excellent

Adam

Stayed 2 nights in Nov 2025

10/10 Excellent

jonna

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice property
Stayed 2 nights in Nov 2025

8/10 Good

Trevor

Stayed 2 nights in Nov 2025

10/10 Excellent

Kasondra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!! We had a wonderful stay! Rooms were very clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Adrienne

Stayed 2 nights in Nov 2025

4/10 Poor

Gail

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The sheets were not clean. Had to ask for new ones which were handed to me to put in. Stove was dirty. Never around to get extra towels and wash cloths. The walls and ceiling very thin would not stay again.not super clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Taylor

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Ease of check-in and key. Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was very clean. The staff at the front desk was friendly. I had requested an accessible room, but did not receive it. There was a dog in the room above us, which was noisy as it ran around on the laminate floors. I would suggest that dogs be placed on the ground floor. Overall the facility was clean and quiet.
Stayed 3 nights in Oct 2025

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service
We were given a room key for a room that had not been cleaned. But the situation was rectified immediately. The second room was clean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Oris

Stayed 4 nights in Oct 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, great location and did not experience any issues during the stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Peggie

Liked: Cleanliness, staff & service, amenities
We have wonderful stay. Friendly staffs are all very helpful. The apartment is very clean and well maintenance.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you do not need to have your bed made each day; do not need you bed covers turned back at night, or do not need housekeeping services every day but you desire a facility that is clean and comfortable with room to relax, then I strongly recommend StayAPT Cleveland, TN. Cook your own meals in the fully equipped kitchen or choose the variety of dining options that are nearby (< 1 mile). Shopping is also convenient if that interests you.
Stayed 3 nights in Oct 2025

10/10 Excellent

CYNTHIA, Huntington Beach

Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice. Only issue was no dresser for clothes, but as we were there only two night was not a problem. Will definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes it was excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Biona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly abd accommodating. We arrived late and they put key in a lockbox. Clean facilities. Kitchen very nice, gas coffee maker, dishes, and utensils. Very comfortable beds. We enjoyed the stay
Stayed 2 nights in Oct 2025

8/10 Good

Alice

Stayed 1 night in Oct 2025

10/10 Excellent

Janna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Love every bit of this hotel. Friendly and helpful staff. Our joining rooms made this stay 100% better.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jaime Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well cared for. Very pleased with the entire experience. Nice rooms
Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short weekend stay

Was a brief stay and didn’t use the kitchen. But everything seemed to be there that you would need
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was everything that we needed. The comfort of an apartment. It was modern, clean, quite, good location. Staff was great as well. You are right across the road from several shops and food stores. We were in town for a wedding an loved our stay.
Stayed 2 nights in Oct 2025