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Tru By Hilton Cleveland, TN

2.5 star property

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Photo gallery for Tru By Hilton Cleveland, TN

Exterior
Terrace/patio
Seasonal outdoor pool
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
4352 Frontage Rd NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪2 min walk‬
  • Place, Cleveland State Community College
    ‪17 min walk‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Cleveland, TN

Hotel in Cleveland with seasonal outdoor pool and free breakfast
This smoke-free hotel features a fitness centre, a seasonal outdoor pool and free breakfast. Self parking is free.
Guests can surf the web using complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Tru By Hilton Cleveland, TN, you're just a quick walk from Cleveland Towne Center. You'll find features such as free breakfast and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms
  • On-site recreation includes a gym
  • Steps from Cleveland Towne Center and a 2-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee
Tru By Hilton Cleveland, TN offers its guests a fitness centre and a seasonal outdoor pool. Free breakfast is available daily. Self parking is free.

This Cleveland hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Business services

  • Meeting rooms

More

  • Smoke-free property

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • Pets: USD 125 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Tru By Hilton Cleveland, Tn Hotel
Tru By Hilton Cleveland, Tn Cleveland
Tru By Hilton Cleveland, Tn Hotel Cleveland

Tru By Hilton Cleveland, TN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 5 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Celeste

Liked: Cleanliness, amenities
This place was great! I can’t think of anything that was negative. It was very clean, the decor was inviting, the staff was friendly, the parking was great. The area has lots of dining options and there were a couple of shopping centers in close proximity to the hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very nice and the beds were soooo comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

LORRIE

Liked: Cleanliness, staff & service, amenities
My room was spotless and so comfy. The front desk clerk was so super sweet and so helpful!
Stayed 1 night in Jan 2026

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
The room was in good condition. Need a closet and microwave.
Stayed 4 nights in Jan 2026

10/10 Excellent

LaVerne

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Marcelo

Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy bed, a big tv, and a good breakfast in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Landon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2025

4/10 Poor

audrey

Disliked: Cleanliness, amenities
Very intimidating family game room.....staff allowed same four men take over the pool room and get drunk and rowdy with beer all over the area for at least 2 hours.....Staff allowed dog to sit & eat off the table in the dining area
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic customer service. Even with us arriving after midnight, the front desk people went above and beyond to take care of us.
Stayed 1 night in Dec 2025

10/10 Excellent

KRISTINE, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was very comfortable. The bathroom was very clean with a great shower with great pressure. All soaps, lotion and shampoo and conditioner were very nice. The lobby was very inviting and comfortable and the snack area had a lot of options. This hotel was probably the best I've stayed at in a long time. Restaurants were within walking distance also.
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at Tru. BEAUTIFUL hotel in every way. Outstanding room and service. Staff simply lovely and accommodating. If you are looking for a hotel to stay at in Cleveland, TN then look no further - this one is it. Pricing quite reasonable and fair, also.
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 2 nights in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and everything is clean
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room about 1 hour before we checked in, booked a king room, but when I checked in there were no king rooms available. Disappointed with the booking system to not get the room we booked. Otherwise the room is good and clean. The lady on reception actually made me a fresh pot of coffee, very much appreciated when there is no coffee machine in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Mij

Liked: Cleanliness, staff & service, amenities
Immaculate! The bed was very comfortable. Would definitely stay here again
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Good breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

jamie

Stayed 1 night in Nov 2025

8/10 Good

WILLIAM, Clarksville

Stayed 1 night in Oct 2025

6/10 Okay

Tonya

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean . Staff was very kind .
Stayed 1 night in Nov 2025

6/10 Okay

Bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was terrible. Hotels.com said in an email Check-in was at 3:00 but the hotel said it wasn’t until 4:00 pm then they didn’t have the room ready for u. To check-in until after 4:30pm. We had an event to be at by 5:00 so that was frustrating. We asked for a discount and they blamed Hotels.com.
Stayed 1 night in Nov 2025