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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, University Of Idaho Research Park
    ‪3 min drive‬
  • Place, Stateline City Hall
    ‪3 min drive‬
  • Place, Stateline Stadium and Speedway
    ‪4 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(44 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be within walking distance of UpNorth Distillery. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from UpNorth Distillery and a 1-minute drive from Post Falls Factory Stores
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

Reviews

SureStay Plus Hotel by Best Western Post Falls Reviews

7.4

Good

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 300 out of 1001 reviews
Rating 8 - Good. 311 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 121 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

Reviews

10/10 Excellent

Jessica Nichole

Stayed 1 night in Aug 2025

6/10 Okay

Michele

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Swimming pool needs cleaning and breakfast was a bit cold
Stayed 1 night in Aug 2025

8/10 Good

Mark, Stevensville

Travelled with family
Liked: Staff & service
The staff is great and very friendly. The hotel itself, is a little outdated. But very clean.
Stayed 1 night in Aug 2025

4/10 Poor

Kristi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property was not well kept, the handle to the door to the room was broken, the light with outlets on the desk did not work, the light cover in the bathroom was missing showing a dirty fan and accessible wiring,
Stayed 2 nights in Aug 2025

8/10 Good

Rocky

Stayed 3 nights in Aug 2025

8/10 Good

Anastasii

Stayed 1 night in May 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it’s a place to sleep and have a breakfast (bacon looked fake). Can’t be mad at the spring mattress quality for the price we paid but prepare yourselves physically. Our comforter had dirt stains and a couple holes on it so there’s my rating on the cleanliness. The area the hotel was located in wasn’t the worst but definitely didn’t make you feel like taking a stroll outside.
Stayed 1 night in Aug 2025

6/10 Okay

Joyce

Travelled with family
Liked: Staff & service
Disliked: Amenities
Pool a bit run down, across from truck stop but noise not an issue, breakfast was decent, staff nice, object found under bed area but seemed clean otherwise
Stayed 3 nights in Aug 2025

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly , helpful staff. Newly renovated room. Clean. Quiet. Breakfast room well maintained with friendly efficient staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast, great staff, and clean comfortable rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Zau Dan Awng

Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Lonnie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Katie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the interstate and easy on and off.
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2025

8/10 Good

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness
Pretty clean, room was comfortable.
Stayed 1 night in Jul 2025

6/10 Okay

Shawn

Liked: Property conditions & facilities
The hotel was directly across the street from the water. It was an easy walk to get to the large park, lighthouse, and visitor centers, and it was very pretty at low tide. I was given a choice of the fro t or back of the property and picked the fro t for the view. Our room was on the end and our total view was of the staircase and a bit of the building with the restaurant. The breakfast was fairly standard, but sufficient. The pool was OK, but the bathroom was dirty. I imagine it's difficult to maintain when there's wet kids using it. The staff seemed fairly neutral about their job, you'd think a nice welcoming smile would made customers and themselves feel better about the day. I didn't like the fact that there were people that had a u-haul trailer set up in the parking lot which they'd gather around smoking and dri king and throwing a ball which hit my vehicle rental (I changed parking spots after that). We were only able to stay the first night of our two night stay because there was a tsunami warning at about 8:30pm which was effective until further notice so we ended our vacation to California and drove all night back home.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melinda

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive and clean.
Stayed 1 night in Aug 2025

6/10 Okay

pavel

Travelled with family
Disliked: Cleanliness, staff & service

Silverwood stay

Did the online check-in thinking it was going to speed up the process. Nope. Had to recheck-in at the front desk and do everything i did online. Minus my vehicle check-in. Had a noise complaint from a room below us, 5 minutes being in the room. Had plenty of noises ourselves from the other rooms probably because walls are paper thin. Neighbors next door seemed to have influenza A,B and C because the coughing did not stop. Not the hotels fault. Breakfast was good. Stay was good. Staff was good. Check out was good.
Stayed 1 night in Aug 2025

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a good stay at this property. Our room did got get cleaned the day before of our departure ( we did not have our do not disturb sign on our door).
Stayed 5 nights in Jul 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jeanine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was nice. Rooms where ok. Its by truck stop so little noise. Pool could use to be cleaned & tended better.
Stayed 3 nights in Jul 2025

8/10 Good

Jean

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Sheryl

Stayed 1 night in Jul 2025