There was a bag of dirty linen and a rubbish bag (full) on our deck when we arrived, and it was not removed by the time we left the next day. The facilities were acceptable, however none of the bunk beds were made up. The sheets on the double bed had a few dirt marks on them.
Blood stain on doona.
Had to make 3 beds upon arrival even though they were informed 5 people staying.
Mold in bathroom shower door/roof and peeling paint.
Old run down facilities.
Lovely staff on the phone and super easy late check in but thats where the good stops.
Never again.
No internet access, limited phone reception, mould on blinds, aircon and ceiling. Booked for 2 adults and 2 kids one being under 1 no cot supplied had to race to Coffs Harbour big w to buy one after checking the booking which stated a cot would be supplied
The cabin was in need of some repairs- the floor tiles in the bathroom were broken, not 1, not 2 but many. The silicon around windows etc was dirty/mouldy. The blind in the kitchen needed a good clean. The air con was not sufficient to keep the cabin warm overnight.
We couldn't lock the sliding door only the flyscreen. There was mould on the ceiling and tile grouting. Body fat build up on the spa jets. Lounge hadn't been cleaned properly and there were stains on the cushions. The vertical blinds on the front door do not cover the entire glassed area and each blind had to be moved individually. Timber venetians were hard to bring down.
It was a lovely setting with birdlife and kangaroos.
Couldn't find email code to collect keys. Staff came to help. Cabin ok, floors noisy. Good size for longer stay. Nice greenery around. Easy parking next to cabin.
The kids enjoyed the swimming pool and spa. Only a few minutes walk to the beach which was really nice. The cabin was clean and had everything we needed. We will definitely come back here again. Thank you!