Not very welcoming team, the room is just disgustingly dirty, mould on the ceiling of the bathroom and the tiles joints are full of mould. the room has certainly not seen a vacuum cleaner for ages. There's NO EXCUSE for such dirt. A pity as it could be a nice place, but it's a NO GO in these conditions
The staff are very friendly and helpful and lovely couldnât wish for a great stay been there many times breakfast is very good and evening meals are excellent thankyou
Staff were very nice and breakfast served well. Room was dirty and bathroom was dirty. No restaurant availability. Not correctly rated. Should be lower and price reduced accordingly. Not a great choice unfortunately
Perfect last minute find for a stopover visiting Forest of Dean - Puzzlewood just 4 mins in the car & Sculpture Park 7 mins. Free public car park was a short walk away, which was also where we found a lovely Italian restaurant 'Amici'. Very well organized breakfast menu list provided the night before so your table was all prepared and ready to go at your chosen time from 8am. My poached eggs were perfect! Check out is at 11am giving some time to quickly explore Coleford before leaving - with a kettle & drink sachets in the room, time for a tea before checking out. Staff we're very polite and helpful - I hope there's availability next time we come back to explore more of the Forest.
Room was big and clean, staff were all very friendly and attentive. They made the stay great by going the extra mile and being accommodating for us. Shower was noisy, but still worked fine and didnât impact the stay. Room was great value and breakfast included, which was very well cooked and a good portion size. 5 stars would recommend.
Nice building, but tired and needed a good, deep clean. Room was very good. Parking arrangements very unsatisfactory and hostess needed lessons in customer
communication. The host was a little worse for ware drinkwise
No problem until 10.30,the bar shut but to be honest,the poor guy that run the bar was a one man band. He did the bar and he and his wife did breakfast,so I forgive him for his grumpy face.