"Coffee was not the best one - investment in better coffee machines (e.g. good Italian one / Nespresso) would improve breakfast. " More
7 Jul 2019 by patrice16
Dear Guest, thank you for your review. Only with the feedback from our guests, we are able to improve our services. We're very sorry that we could not meet your expectations, you have placed in us. We would like to apologize to you. We would be delighted if you would give us a second chance, so that we can show you that we can do better.
30 Apr 2019 by Ihr Dorint Hotel am Heumarkt Köln
Lieber Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hauses genommen haben. Auf ein herzliches Wiedersehen im Dorint Heumarkt freuen wir uns. Ihr Dorint Team
20 Feb 2024 by Sandra
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
13 Feb 2024 by Sandra
Lieber Gast,vielen Dank, dass Sie Gast in unserem Haus waren und sich die Zeit genommen haben uns zu bewerten. Wir freuen uns sehr, dass es Ihnen so gut bei uns gefallen hat. Auf ein Wiedersehen freuen wir uns. Herzliche Grüße aus der Domstadt, Ihr Dorint Team am Heumarkt
17 Jul 2023 by Sandra
Sehr geehrter Gast, vielen Dank für Ihre freundliche Online-Bewertung. Es freut uns sehr, dass Sie sich in unserer Mitte wohl gefühlt haben. Gerne heißen wir Sie wieder willkommen.Herzliche Grüße aus der Domstadt Ihr Team vom Dorint Hotel am Heumarkt
15 Mar 2022 by Dorint Hotel am Heumarkt Köln Team
Sehr geehrter Gast, herzlichen Dank für Ihren Aufenthalt bei uns im Haus. Wir freuen uns sehr zu hören, dass Sie sich trotz der Abzüge recht wohl gefühlt haben. Wir haben Ihre Punkte bezüglich der Sauberkeit dankend zur Kenntnis genommen und werden diese im Detail mit unserem Management besprechen, um uns im Sinne unserer Gäste entsprechend zu verbessern. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße aus Köln, Ihr Dorint Hotel am Heumarkt Team
1 Nov 2020 by SFOS
Lieber Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hauses genommen haben. Auch für Ihre konstruktive Anmerkung sind wir Ihnen sehr dankbar. Auf ein herzliches Wiedersehen im Dorint Heumarkt freuen wir uns. Ihr Dorint Team
8 Jul 2020 by SFOS
Dear Client, we thank you for your positive review and are very happy you enjoyed your stay at the Dorint am Heumarkt in Cologne. Your feedback shows us we are able to reach our goal: providing all our guests with perfect quality and good services! It motivates everybody working here to maintain and improve our standards permanently. We are looking forward to welcome you soon again! With best regards Dorint-Team Heumarkt
8 Jul 2020 by SFOS
Lieber Gast! Es tut uns außerordentlich leid zu sehen, dass Ihr Aufenthalt in unserem Hotel nicht Ihre Erwartungen erfüllt hat. Schade, dass Sie sich nicht bei uns gemeldet haben. Gerne hätten unsere Mitarbeiter sich bemüht Ihren Aufenthalt so angenehm wie möglich zu gestalten. Wir würden uns freuen, wenn Sie uns ein Feedback geben, damit wir die Möglichkeit haben es besser zu machen. Für ein persönliches Gespräch stehen wir jederzeit zur Verfügung. Mit besten Grüßen aus dem Dorint Köln am Heumarkt
Dorint Hotel am Heumarkt Köln offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Dorint Hotel am Heumarkt Köln. You'll have access to the indoor pool at a partner property. For a fee, parking is available. This Cologne hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Dorint Hotel am Heumarkt Köln offers 262 accommodations with a safe and complimentary bottles of water. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:30 AM.
Harry’s New-York Bar – On-site bar.
LeBistrot99 – On-site bistro. Open selected days.
Room service is available.
Recreational amenities at the hotel include a fitness centre.
Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Barclaycard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
