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Hotel Santo

4.0 star property

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Photo gallery for Hotel Santo

Reception
Lobby lounge
Room amenity
Interior
Hypo-allergenic bedding, minibar, in-room safe, desk

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Dagobertstr. 22-26, Cologne, NW, 50668
  • Musical Dome
    ‪9 min walk‬
  • Cologne Cathedral
    ‪10 min walk‬
  • Cologne Trade Fair Grounds
    ‪5 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

8.4 out of 10
Very good
(21 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Santo

Hotel with free breakfast, near Cologne Cathedral
A bar/lounge, a snack bar/deli and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service and dry cleaning are on-site.
Hotel Santo offers 69 air-conditioned accommodations with minibars and espresso makers. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Santo. During your stay, you're just a quick walk from Eigelstein Torburg. You'll find features such as free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Relax with a drink at the lobby lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Cologne Cathedral and Musical Dome
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Hotel Santo also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to noon and at the weekend from 7:30 AM to noon.
Santo Lobby Bar – On-site lobby lounge.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Santo Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 24.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hotel Santo
Hotel Santo Cologne
Santo Cologne
Hotel Santo Hotel
Hotel Santo Cologne
Hotel Santo Hotel Cologne

Hotel Santo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 681 reviews
Rating 8 - Good. 276 out of 681 reviews
Rating 6 - Okay. 46 out of 681 reviews
Rating 4 - Poor. 10 out of 681 reviews
Rating 2 - Terrible. 4 out of 681 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and facilities. The area is a bit non-descript, but it's very convenient for the sration, as well as the cathedral and Ludwig museum.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at Hotel Santo for the past 2 years for business and pleasure. Staff are excellent and hotel is wonderful will not stay anywhere else.
Stayed 1 night in Apr 2025

10/10 Excellent

I M Cleverley

Stayed 3 nights in Apr 2025

10/10 Excellent

Yuanzheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Guisela, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at 4 to 5 blocks to the main station. Friendly staff and amazing breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ionut

Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cesare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great hotel, friendly staff and excelente breakfast.
Stayed 2 nights in Feb 2025

6/10 Okay

Ilae

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Helen Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Dec 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Walkable distance from the railway station. Great breakfast. Rooms spacious and clean. Staff friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel. Fabulous breakfast
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Fine, entirely avoidable negative first impression

Fine overall. Good breakfast. Rubbish first impression to get in the room and there’s bottle of water right next to the bed… and a price tag on it. Best check they’re not going to charge me for shower water or provision of clean air.
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast great
Stayed 2 nights in Oct 2024

10/10 Excellent

Greg

Stayed 2 nights in Sep 2024

10/10 Excellent

mark

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking from station and sights of Köln. Also v convenient for shopping and cafe, bars and restaurants. Close to the river Rhein.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a beautiful city

Lovely location, friendly helpful staff. Only reason for 4 stars is I feel parking is too expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Josef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, comfortable hotel with a very generous breakfast included. Spacious room. Helpful staff. Central location and close to some good restaurants. Parking available.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location!

The hotel is in a good condition and not far from the main train station. The service of the receptionist was amiable!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Stayed 2 nights in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable but very small single room

A well located hotel just a 10 minute walk from the main train station. My single room was very small but comfortable despite a slightly noisy air conditioning system. Reception staff were very friendly. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Ethahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean and quiet.
Stayed 1 night in Jun 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy but room was small
Stayed 2 nights in Jun 2024