See all properties

Pullman Cologne

4.5 star property

Choose dates to view prices

Photo gallery for Pullman Cologne

Front of property – evening/night
Bar (on property)
Lobby
Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Helenenstr. 14, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪12 min walk‬
  • Place, Old Market
    ‪13 min walk‬
  • Place, City Hall
    ‪13 min walk‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

8.4 out of 10
Very good
(49 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Domblick)

Deluxe Room, 1 King Bed (Domblick) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Domblick)

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Meeting facility
Lindner Hotel Cologne City Plaza, part of JdV by Hyatt
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,010 reviews
The price is CHF 92
includes taxes & fees
16 Nov - 17 Nov
Lindner Hotel Cologne City Plaza, part of JdV by Hyatt

About this property

Pullman Cologne

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking. Housekeeping is available on request.
Pullman Cologne offers 275 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Spa Pullman has 1 treatment room. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Pullman Cologne. During your stay, you're just a quick walk from Römerturm. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Indulge with massages, facials or body treatments at Spa Pullman
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of Wallraf-Richartz Museum and Old Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Pullman Cologne offers its guests a full-service spa and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 16 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Pullman Cologne. Parking is available for a fee.

This 4.5-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Pullman Cologne has a restaurant on site.
E.l.f. – On-site brasserie. Open daily.
LAB12 – On-site bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 29 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • d.light
  • e.l.f.
  • LAB12

Things to do

  • Full-service spa
  • Gym

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 1 March:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Fee for in-room wired Internet: EUR 9.90 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 29 per night
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Cologne Pullman
Pullman Cologne
Pullman Hotel Cologne
Pullman Cologne Hotel Cologne
Pullman Cologne Hotel
Pullman Cologne Hotel
Pullman Cologne Cologne
Pullman Cologne Hotel Cologne

Reviews

Pullman Cologne Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 81 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very conveniently located. The staff were amazing and made made me feel extremely welcome. I would definitely recommend staying here.
Stayed 2 nights in Jul 2025

8/10 Good

Ellen

Travelled with partner
Liked: Cleanliness, staff & service
Decent hotel. Bar service and food good. Disappointing that the bar on the twelfth floor was closed for a month and more during peak holiday times. Room functional but not anything special.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ralf, Kobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about the proporty was the very professional staff. From outside not very promising with only glass and steel: However, breakfast quality was four stars; great cake available; good quality of bed; first time I had minibar included in the price, composed of two beer bottles, apple juice organge juice and water. I wonder why I have not been to Pullman before already. I will come again, amazing experience. Thank you
Stayed 4 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Peter B

Stayed 3 nights in Jul 2025

8/10 Good

David

Stayed 5 nights in Jul 2025

10/10 Excellent

Erkki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception personnel was very friendly. The breakfast was excellent quality. Bed was very good also. Best in trip..
Stayed 1 night in Jul 2025

4/10 Poor

asaf

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Elevatirs issue

There was a problem with the elevators that iinflunce the total satisfaction from the trip. One day we were so upset that we used the emergency stairs to go down from 9th floor to ground in order to eat brekfest. That issue influebce the total satisfection from the stat in the stay in the hotel
Stayed 2 nights in Jul 2025

8/10 Good

Roozbeh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had only one elevator working We had to wait every time for 10min for the elevator
Stayed 1 night in Jul 2025

8/10 Good

Dmitry

Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Martin

Stayed 4 nights in Jul 2025

10/10 Excellent

MICHAEL JAMES

Stayed 4 nights in Jul 2025

2/10 Terrible

Atsuo

Stayed 2 nights in Jul 2025

2/10 Terrible

Stephanie

Liked: Staff & service
Disliked: Cleanliness

Disappointed regular guest

It was disappointing I’m sorry to say. We have stayed at this hotel 7 times in the last 12 months and not once have we had a ‘Welcome back, Mr and Mrs Cromack’. I think we may have had an upgrade once last stay in May, only to a slightly bigger room. Which was kind thank you. This time the room smelt of stale smoke so we were moved to another floor, when we arrived in that room the air conditioning didn’t work so were moved again. The final room, air con much better, room did still smell of stale smoke but my husband has an incurable brain tumour and a third room move was too much for both of us. I must say the air con was not brilliant and the fridge didn’t really chill anything very well. The last evening I asked for a glass of ice from the elf restaurant and was told it would cost me €3.50! I stated that fridge wasn’t working brilliantly or the air con at that rate and was given it for free. I am afraid this may be our last stay at Pullman Cologne.
Stayed 4 nights in Jun 2025

10/10 Excellent

Volkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing. This was our first time in Cologne and we had a great time. The staff was friendly, the food was perfect, and we loved that the hotel was walkng distance to the Cathedral. We will be staying there again when we bring our children to see the Cathedral.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff, very clean and well maintained, cleaners every day with fresh towels if needed.. Stayed with my daughter and had no issues. Only thing was there was a sauna but no pool
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoffrey John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Lovely room with complimentary mini bar. Comfortable beds and the buffet breakfast freshly made with plenty of choice. Definitely recommend.
Stayed 2 nights in Jun 2025

8/10 Good

OKAN

Stayed 2 nights in Jun 2025

10/10 Excellent

Mat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and location.
Stayed 3 nights in Jun 2025

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
The hotel reception staff are polite, friendly and extremely helpful. Breakfast was lovely and lots to choose from Our room was really nice. Cleaned every day. We booked a Deluxe Suite with kingsize bed. Very spacious. Lovely bathroom. We were on the 11th floor with a beautiful view of the Cathedral Would definately recommend staying here
Stayed 4 nights in Jun 2025

8/10 Good

Atsuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Took a while to check in because there was only one person at the front desk, but everything else was just fine.
Stayed 1 night in Jun 2025