"This was our first stay at the Shangri-La Colombo and a great choice to start our holiday. We felt so warmly welcomed by all your staff and throughout ... " More
24 Mar 2019 by Shangri-La Hotel, Colombo
Dear Guest, Thank you for taking the time to review your recent stay at Shangri-La Hotel, Colombo. Firstly, we truly appreciate that you've provided such detailed feedback as it is reviews such as yours that help future guest envision what an experience at the property is truly like. Your comments on the dining venues were surely one of the highlights, we hope you had the time to listen to either of our bands at Sapphyr Lounge or Capital Bar & Grill.
27 Nov 2018 by Shangri-La Hotel, Colombo
Dear Steven, Thank you ever so much for taking the to write back to us with regards to your recent stay in Shangri-La Hotel, Colombo. It's wonderful to learn that you enjoyed such a well rounded experience at the property, to be elevated as one of the best hotels you've stayed in is truly feedback our team here work tirelessly to achieve. We will be sure to pass on your comments to Senali who much like us hope to welcome you back soon!
20 Feb 2018 by Digital Communications Manager
Dear Guest, Thanks for your feedback - we're glad you had a great experience and look forward to welcoming you soon!
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking , Free valet parking
24-hour room service is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Shangri-La Colombo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. Contactless check-in is available.
