Arrived 3 days after a large snow storm (14") - no path had been shoveled from the driveway to the front door. Had to trudge through snow nearly up to my kneecaps to get to the door, then hunt for a shovel, and then shovel a path so I could bring belongings in. Arriving alone, and a person with a back injury, I advised manager they would be responsible if medical treatment was necessary - response was reprehensible.
Chair at heat of table was wobbly and unsafe. Advised management company.
Urn on back upper deck full of cigarette butts (not ours - we don't smoke).
Lower back door unlocks buts does not open.
Aside from that, the property is spacious, tastefully decorated, and absolutely gorgeous, and the neighborhood is quiet and safe. If you're looking for a place where family can spread out and have a bit of privacy, this is a great location.