Sonesta ES Suites Colorado Springs

3.0 star property

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Photo gallery for Sonesta ES Suites Colorado Springs

Children’s play area – outdoor
Exterior
Studio Suite, 1 King Bed | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Suite, 2 Bedrooms, Fireplace (Loft) | 1 bedroom, soundproofing, iron/ironing board, free WiFi
Suite, 2 Bedrooms, Fireplace (Loft) | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

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3880 N Academy Blvd, Colorado Springs, CO, 80917
  • Place, University of Colorado-Colorado Springs
    ‪3 min drive‬
  • Place, Colorado College
    ‪12 min drive‬
  • Place, Garden of the Gods
    ‪14 min drive‬
  • Airport, Colorado Springs, CO (COS)
    ‪18 min drive‬

Room options

Superior Loft, Multiple Beds, Fireplace

8.4 out of 10
Very good
(8 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Studio Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(23 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed with Sofa bed, Accessible (Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Sonesta ES Suites Colorado Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 481 out of 948 reviews
Rating 8 - Good. 289 out of 948 reviews
Rating 6 - Okay. 90 out of 948 reviews
Rating 4 - Poor. 46 out of 948 reviews
Rating 2 - Terrible. 42 out of 948 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, room comfort
It was nice and convenient for me, but shower rod was falling down so taking a shower was not recommended and dish washer was not attached to anything so when I opened the door, it came out and couldn't really be loaded. A little maintenance is needed on some of the rooms....
Stayed 1 night in Jan 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jared

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

brad

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Tony

Stayed 2 nights in Nov 2024

4/10 Poor

kwamena

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities
The new owners installed a new reservation software and didn't train the desk staff. My reservation was scrubbed and the clerk had to create an entirely new reservation with the day's prevailing rate. She was very apologetic but it took nearly 45 minutes to check in.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My opinion of the property is not worth much as my stay was during a snow storm. I liked it very much!
Stayed 1 night in Nov 2024

2/10 Terrible

Larry

Stayed 1 night in Oct 2024

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

** Misleading and they really don't care!

Hotels.com states there will be a $250 deposit when in fact the hotel insists on charging a $500 deposit. I spoke with the manager about the issue since my reservation had already been paid through hotels.com and was told either I paid $500 or my reservation would be cancelled. I had stayed at this property many times before including 5 times in the past 12 months. The deposit had always been $100 and I have always received my full deposit back following my stay. I understand that they think hiking up the deposit will help change their clientele because apparently it had been over run with drug addicts. (There words not mine.) As a loyal guest with a clean track record, I find it insulting and unacceptable to be lumped in with and punished for the actions of other guests. A representative from hotels.com called and spoke with the front desk staff and confirmed the ridiculous $500 deposit. The representative requested contact by the hotel manager in order to get the information corrected on hotels.com website. That was 2 weeks ago and the website is still informing guests that they will only be charged $250.00 when in fact they will be charging double that amount. This hotel has access to information about their return guests as well as if prior visits showed cause for concern, they just chose not to consider that information and treat every guest as though they are sinister addicts. We won’t be staying at this property on future trips!
Stayed 2 nights in Oct 2024

8/10 Good

Victoria

Liked: Staff & service, room comfort

Some pros and some cons.

The bed was comfy, the room was big, the breakfast had a nice variety, and the staff were friendly. It was a good location for the sights we wanted to see. The room was very old, dusty/dirty, and showed it's age. They reserve $500.00 on you credit card in case of damages. There were so many dings, stains, missing pieces on a door, linoleum coming up in the kitchen, scratches on couch cushions, a hug crack and repair in the bathroom sink. I felt like I needed to take pictures to prove how bad it was before us so they don't charge us.
Stayed 5 nights in Oct 2024

2/10 Terrible

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Apparently the people in the room above us NEVER slept and constantly walked back and forth and moved stuff around. Bad night for us trying to sleep!
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Seems like they’re doing renovations. Our room was old/outdated. I’m sure it’ll be better when renovated.
Stayed 2 nights in Oct 2024

8/10 Good

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice place but I think everyone there has a loud vehicle all night long
Stayed 4 nights in Sep 2024

6/10 Okay

Victoria, Spring Valley

Travelled with partner
Liked: Staff & service, property conditions & facilities
We wanted to check in a bit early (1 hour early) and was met with a "Early Checkin-in Fee" of $15.00.
Stayed 2 nights in Jul 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was soft. Noise from the traffic was a bit loud, but I always bring ear plugs when I stay in unfamiliar locations. AC outlets were a little loose and don’t allow solid contact for phone chargers. Clean 80’s decor but are upgrading. Huge bathroom.
Stayed 5 nights in Sep 2024

4/10 Poor

deanna

Stayed 2 nights in Sep 2024

10/10 Excellent

Beau

Stayed 3 nights in Aug 2024

8/10 Good

Darren

Travelled with family
Rooms are clean and comfortable but dated
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Sep 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 6 nights in Sep 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spending some time in Colorado Springs for a family reunion and to take in some of what the area has to offer. The staff were very friendly and the breakfast was good with some warm items as well as standard. I would reccomend this place as a good value place to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

tyniko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 4 nights in Aug 2024