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SureStay Hotel by Best Western Columbus Downtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Dining
Combined shower/bathtub, free toiletries, hair dryer, towels
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1024-1034 Veterans Parkway, Columbus, GA, 31901
  • Place, RiverCenter for the Performing Arts
    ‪11 min walk‬
  • Place, Columbus Georgia Convention & Trade Center
    ‪15 min walk‬
  • Place, Columbus Civic Center
    ‪3 min drive‬
  • Airport, Columbus, GA (CSG-Columbus Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave) | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

SureStay Hotel by Best Western Columbus Downtown

Coffee/tea in a common area, a 24-hour front desk and free breakfast are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Columbus Downtown offers 65 accommodations with coffee/tea makers and complimentary newspapers. 32-inch flat-screen televisions come with satellite channels. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

During your stay at SureStay Hotel by Best Western Columbus Downtown, you're just a quick walk from Springer Opera House. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine and coffee/tea in a common area
  • Just a 2-minute drive from Columbus Civic Center and 12 minutes from National Infantry Museum and Soldier Center
  • Cats and dogs welcome for a fee
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly SureStay Hotel by Best Western Columbus Downtown also features a vending machine and coffee/tea in common area. Free self parking is available.

Smoking is allowed in designated areas at this Columbus hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.2
Rating 10 - Excellent. 126 out of 475 reviews
Rating 8 - Good. 91 out of 475 reviews
Rating 6 - Okay. 70 out of 475 reviews
Rating 4 - Poor. 73 out of 475 reviews
Rating 2 - Terrible. 115 out of 475 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean, great location. Walking distance to Broadway.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Khloie

Liked: Cleanliness, staff & service, amenities
The room was really clean and the guy at the front desk was really friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a place absolutely i recommended for family
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Matt

Good people running this place.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was really clean and the hotel staff was really friendly with information and getting us checked in.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verra

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was accommodating and kind.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Connie

Room had an odor. Bed hard.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Fort Benning for graduation and tap out

Very clean and the beds and pillows were awesome.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! They even allowed me to have flowers delievered for my wife. They are located about a ten minute leisurly walk from downtown.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ORLANDO

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely stay again! The rms were clean and the staff is very accommodating and friendly!
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, friendly staff and the priority was in a good location. Walkable to the river and several restaurants, shops, etc.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and accommodating
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place worth the cost
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Riverwalk area and nice restaurants, had a decent breakfast.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Alisa

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jeffrey

Liked: Staff & service, property conditions & facilities
Based on the reviews, this motel was once a disaster and has now been renovated. They have done a nice job. The rooms are nice and the place seems well run. Good secure parking. Excellent location right downtown. What did bother me is that the windows are tiny so that little natural light comes into the rooms and you feel a bit like you're in a prison cell.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This place is quiet and easy check in/out
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Randolph

Liked: Cleanliness, property conditions & facilities
Clean and updated room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service
We were there for one night and it wasn’t bad for a “cheap” hotel! It’s an old hotel and it shows but it’s clean and the service is good!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and my kids loved the pancake making machine.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Decent older hotel
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, convenient location, excellent staff. Close to everything in the city.
Stayed 2 nights in Jul 2024