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Extended Stay America Suites Columbus Polaris

2.5 star property

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Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Pillow-top beds, in-room safe, desk, blackout curtains
Suite, 1 Bedroom, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Suite, 1 Bedroom, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Gym
  • Laundry
  • Parking included

Explore the area

View in a map
8555 Lyra Dr, Columbus, OH, 43240
  • Place, Polaris Fashion Place
    ‪8 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Easton Town Center
    ‪12 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, blackout curtains

Superior Studio, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Double Bed

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includes taxes & fees
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About this property

Extended Stay America Suites Columbus Polaris

Suburban hotel with free breakfast and free local area shuttle
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites Columbus Polaris offers 124 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites Columbus Polaris. During your stay, you're just a quick walk from Polaris Fashion Place. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 2-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites Columbus Polaris. Self parking is free.

This Columbus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 326 out of 1006 reviews
Rating 8 - Good. 256 out of 1006 reviews
Rating 6 - Okay. 179 out of 1006 reviews
Rating 4 - Poor. 139 out of 1006 reviews
Rating 2 - Terrible. 106 out of 1006 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

William, POUGHQUAG

Liked: Cleanliness, amenities, property conditions & facilities
Easy access to where I needed to go
Stayed 6 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

Clean but no necessities in the room

The hotel wasn't bad at all - good area, clean, no carpets in the room. But what I was very surprised about is the complete lack of necessities in the room - no small shampoo or body wash, not a single plastic cup, no coffee machine. The note in the room was saying that you can request a "kitchen kit," but I didn't need a kit, I just needed a cup to drink some water, and there was none. They also should not advertise as "providing breakfast" as the breakfast was pretty much non-existent; they didn't even have a regular creamer for coffee.
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Not A Real Breakfast

It was a room with a bed. Quite sparse. Tub was chipped, looked dirty bc of it. Also super slippery. They don't "serve breakfast" like they say. They have prepackaged muffins/bars/oatmeal. Not even real milk/cream/half and half for coffee. A real disappointment. Staff was nice though!
Stayed 1 night in Jun 2025

10/10 Excellent

Wendy

Stayed 1 night in Jun 2025

2/10 Terrible

Andy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is almost non-existent but everything else was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Greggory

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall, service and accommodations were great. Updates to rooms were okay. For the price, as expected. Would I stay there again? Yes.
Stayed 1 night in Jun 2025

2/10 Terrible

Dr. Melveena D.

Stayed 4 nights in Jun 2025

6/10 Okay

Kristal

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Dr. Melveena D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Best Staff Member Who Genuinely Care!

The highlight of my stay at this Extended Stay America Suites Columbus Polaris is the entire staff’s professionalism, friendliness, helpfulness, and actions that demonstrate “caring” for others. This attribute for this hotel is outstanding. To name a few staff members: Amy (front desk), Joseph (maintenance), Brandi (days front desk). I don’t have all the names, but overall the actions by the staff caused me to stay longer. Thank you!
Stayed 4 nights in May 2025

10/10 Excellent

Dr. Melveena D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to be when you need a hotel.

Super friendly and helpful staff (especially Amy at the front desk).
Stayed 2 nights in May 2025

4/10 Poor

GARY

Travelled with partner
Disliked: Cleanliness
No breakfast. Wrong room given and was occupied. Toilet seat loose. Spot on carpet. Tv in poor location for watching.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the staff they’re so fukn amazing. They always go above and beyond great people can’t wait to stay again. This place is awesome.
Stayed 7 nights in May 2025

6/10 Okay

Monica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
A bit dated and worn down in the room. There was mildew/mold on the shower ceiling. We didn’t need to use the kitchen but I wouldn’t have anyway. Only had granola bars, oatmeal, coffee and tea for breakfast options. The staff was very helpful and friendly.
Stayed 1 night in May 2025

8/10 Good

Dr. Melveena D.

Liked: Staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Candiace

Stayed 1 night in May 2025

8/10 Good

Edward

Travelled with partner
Liked: Staff & service, property conditions & facilities
Breakfast was a little disappointing but overall i would stay there again
Stayed 1 night in May 2025

6/10 Okay

Gopinath

Stayed 3 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Clean and comfortable. Front desk staff was beyond friendly. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extended stay Columbus

The facility was more than adequate for my stay. It was quiet, clean, and the customer service was fine.
Stayed 2 nights in May 2025

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The breakfast is just cold breakfast like grab and go. There’s no silverware no pots no pans no garbage cans so we got takeout and there is no silverware to eat it with. We had a full kitchen but nothing so we could use it. There is some nasty stuff in our bathroom when we got there. I could’ve paid $300 less and stayed at the same type of hotel. I get irritated that Expedia does not update their information or make sure that the hotels are what they advertise.
Stayed 3 nights in May 2025

6/10 Okay

Sumayia

Travelled with family
Disliked: Cleanliness, amenities
Rooms needs means of ventilation , furniture needs to replace with new ones , carpet old and smelly. I have a sick husband and his hard to move him from one hotel to another
Stayed 7 nights in May 2025