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Holiday Inn Columbus-Hilliard by IHG

3.0 star property

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Photo gallery for Holiday Inn Columbus-Hilliard by IHG

Exterior
Lobby
Property amenity
Lobby
Lobby sitting area

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
5495 Maxwell Pl, Columbus, OH, 43228
  • Hollywood Casino
    ‪5 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Ohio State University
    ‪14 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is CHF 88
for 1 room
includes taxes & fees
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About this property

Holiday Inn Columbus-Hilliard by IHG

Hotel in Columbus with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a business centre and conference space.
Holiday Inn Columbus-Hilliard by IHG offers 106 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Columbus-Hilliard by IHG. During your stay, you'll be close to Hollywood Casino. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Greater Columbus Convention Center and 13 minutes from Ohio State University
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1313 square feet (122 square metres) and includes conference space. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Columbus-Hilliard by IHG. Self parking is free.

This 3-star Columbus hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Columbus-Hilliard by IHG has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 3.50 to 8.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,313 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 3.50 to 8.50 for adults and USD 0.00 to 0.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Columbus-Hilliard
Holiday Inn Hotel Columbus-Hilliard
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus-Hilliard Hotel
Holiday Inn Columbus-Hilliard Ohio
Holiday Inn Columbus Hilliard

Holiday Inn Columbus-Hilliard by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 594 reviews
Rating 8 - Good. 157 out of 594 reviews
Rating 6 - Okay. 45 out of 594 reviews
Rating 4 - Poor. 27 out of 594 reviews
Rating 2 - Terrible. 22 out of 594 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
This property shows pictures of a swimming pool but it doesn't have one. I even called ahead to verify itand the person on the phone said yes we have an indoor pool. We came as a group of 9 it would have been nice. I feel like I spent too much money for the accommodations.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy, Cincinnati

Stayed 1 night in Apr 2025

10/10 Excellent

Max

Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great!
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay very much
Stayed 3 nights in Mar 2025

10/10 Excellent

Jolene, Palmerton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only here for one night. Bar only open til 9pm. Would have liked the option but was a decent hotel for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracee

Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ajay

Stayed 1 night in Feb 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, not far from the casino,rooms we're clean and quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Travelled with family
Liked: Property conditions & facilities
Absolutely lovely! Very clean, excellent breakfast, comfortable beds and bedding. Very friendly and welcoming staff, especially Brandon, who kindly obliged our request for extra pillows. Will opt for Holiday Inn again in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Perfect for a quick, overnight trip.
Stayed 1 night in Jan 2025

4/10 Poor

Maxine

We could not stay at your property, because of the ice and snow coming in.2/18/2025. We would have never gotten home if we had stayed in Hilliard, Ohio I can not review your Hotel.
Stayed 1 night in Jan 2025

8/10 Good

Adam

Stayed 2 nights in Jan 2025

10/10 Excellent

SCOTT, PITTSBURGH

Stayed 1 night in Jan 2025

10/10 Excellent

Misty, RACINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel , been here a few times . The breakfast is always a plus . We did come down to the bar and the bartender was so nice and funny . The front desk person was very friendly and he checked us in last time we stayed . Very well mannered and polite . Great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Stayed 2 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Dec 2024

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to cancel early the morning of because our cars motor blew on the way. I called the hotel and Expedia right away to cancel. I was told I would not be charged but now I am being told they are charging. I had to pay for a tow rent a car and eat playoff tickets so I was hoping to atleast get this back. I always use Expedia but after this I will never use again.. very sad
Stayed 1 night in Dec 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and updated, overall good experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024