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SureStay Plus Hotel by Best Western Point Richmond

Property class: 2.5

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

A reception area with a wooden floor, blue patterned chairs, a colorful sofa, and artwork on the walls.
A hotel with a modern design, a prominent sign for SureStay Plus Hotel, and a parking lot with a few cars.
A hotel room with two beds, a TV, a painting, and a bathroom door.
A modern kitchen area with waffle makers, a coffee station, and a toaster.
A spacious hotel room with a patterned carpet, recessed lighting, and a door on the right.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪13 min walk‬
  • Place, Nevin Community Center
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A modern bathroom with a glass-enclosed shower, a white toilet, and a sink with a mirror above it.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(103 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a TV, a painting, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A modern bathroom with a glass-enclosed shower, a white toilet, and a sink with a mirror above it.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(49 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a chair with a colorful chair cover, a standing lamp, a window with a black and white pattern, and a wall with a green and blue geometric design.

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a TV, a painting, and a bathroom door.

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a chair with a colorful chair cover, a standing lamp, a window with a black and white pattern, and a wall with a green and blue geometric design.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Mobility Accessible King Room with Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Standard Room, 1 King Bed, Non Smoking
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.1 out of 5, Very good, 476 reviews
The price is CHF 68
includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Point Richmond

An outdoor pool, a seasonal outdoor pool and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a TV in a common area are on-site.
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature memory foam mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Point Richmond. During your stay, you'll be within walking distance of San Francisco Bay. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Just a 1-minute drive from San Francisco Bay and 11 minutes from Berkeley Marina
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at SureStay Plus Hotel by Best Western Point Richmond. Free self parking is available.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • The seasonal pool will open on 01 June and close on 30 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at SureStay Plus Hotel by Best Western Point Richmond.

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 474 out of 1048 reviews
Rating 8 - Good. 201 out of 1048 reviews
Rating 6 - Okay. 153 out of 1048 reviews
Rating 4 - Poor. 79 out of 1048 reviews
Rating 2 - Terrible. 141 out of 1048 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful staff and good breakfast plenty of parking space
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

froilan

Liked: Cleanliness, staff & service, property conditions & facilities
Simple and fresh breakfast plenty of parking
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & breakfast is good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

jollyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the price
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Dindi

Liked: Cleanliness, staff & service, amenities
Great customer service good breakfast clean room would stay again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Danny

Liked: Staff & service
What i enjoyed about the place was its quietness. The place does need some up keep, but for the price I paid it was ok.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean bed comfortable and bathtub was clean and not all nasty like some hotel so that a big plus for me
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Reyna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If the pool was open it would be nice and rooms well not a good place to relax you get wake-up at 1 am 2 am 3 am loud nice from cars and smell of mariguana people talking and lighting goes in the rooms
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with the room that I have
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jose Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by Stefani at check in, I felt very welcomed, thank you. Leticia in the breakfast room very kind, always attentive. Demi, Gabriel, and Sarai thank you so much for the room service, and the extra coffee pads. I recommend this hotel, they have full breakfast, clean rooms and there are no homeless around.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool unavailable, dirty bathroom, breakfast was good
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is rundown,
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Ana M.

Disliked: Amenities, property conditions & facilities
No Wifi, the property it self looked aban
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Beryl

Disliked: Amenities, property conditions & facilities
It was just a basic room, but for 120 a night it could have been a lot better.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Crazy noisy especially on sides facing road and freeway. All king bed rooms apparently face the roads.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Jamal

Disliked: Amenities
Room had only one set of towels but for the price It wasn’t bad.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Antoinette

Liked: Cleanliness, amenities, property conditions & facilities
Clean, accessible, affordable
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Shawn-Anthony Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms nice staff and good breakfast options great prices
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Sonia

Clean room more friendly staff maintenance up to date
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Maricela

The room smelled like marijuana. The pool was closed. Lots of spiders in bathroom and the 2nd day employee came to bring clean towels while we were gone and then the room smelled like marijuana again!
Stayed 3 nights in May 2026
Verified review

8/10 Good

amanda

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was closed and we were not notified prior to check in, or even at all untill we tried to use it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness
Room comfortable & decent breakfast however breakfast should be earlier for people that work
Stayed 2 nights in Jan 2026